I've been going to Dr Stuart Marks for several years and can't express how much I like this…read moreOphthalmologist. He is very thorough and patient. All of my prescriptions for eyewear have been spot on. I must also give my very highest praise to Rebecca Knott, the contact optician and specialist. She is absolutely WONDERFUL and knows her job from top to bottom. Rebecca has just assisted me in getting fitted for Scleral lenses and I couldn't be happier! These lenses are truly the best lenses I've ever worn! The clarity and ideal fit are extraordinary! And I really feel like I know since I've worn contacts for 52 years! Thank you so much Rebecca for your help and patience while fitting me. And you're a blast to work with. Not only have I enjoyed my fittings and screenings with you, I have found a sweet new friend. As you can see...I'm very excited with my new contacts!

I made an appointment to get a new eyeglass prescription. As I was led to a room, I told the lady…read morethat I wasn't going to get my eyes dilated today. You'd have thought I told her I was gonna stick needles in my eyes the way she reacted. She told me that "everyone" got their eyes dilated to which I repeated that I wasn't doing that today. She continued to push, saying it was "protocol". I reiterated that I wasn't doing that today and when she continued trying to get me to acquiesce, I told her that she was probably used to old people giving in after that much pressure, but that wasn't gonna happen with me, and I asked her nicely to just drop it. She said she, "Wasn't gonna get talked to like that" and stormed out. When Dr. Daniel came in he seemed a bit uptight... and began to explain why I should get dilated. I told him why I wasn't and that I was supposed to be just getting a new prescription. He seemed a bit chapped and then he walked out. I got the impression that they don't like being told "no". I know the reasons for the need to get dilated, but I just wasn't able to do that TODAY. They did send in a nice lady, Hailey, to examine my eyes and she was friendly and professional.. but I won't be going back there.

From the moment you walk through the door until the final checkup, relax and let them take care of…read moreyou!! I didn't realize how much I needed my cataracts removed. Dr. Fatteh and his staff are amazing. They work like a well oiled machine. Highly recommend

Dr. Hasan is a gifted physician. I recently saw him for my annual eye exam. He is friendly,…read moreextremely knowledgeable and obviously greatly cares for his patients. His staff is excellent as well. I was referred to him by friends whose cataract surgeries he performed. They think the world of him. I highly recommend him and have already scheduled the rest of my family for an appointment.

Haven't been able to see worth a darn since cataract surgery, third try on rx/glasses in under a…read moreyear, -and charged me $500 to redo them this second time. Like it's my fault I can't see as well as I could before surgery. When I try to talk about what's frustrating me, everyone there just looks at me and moves on. Like you're not allowed to be dissatisfied (I am always polite, just say that I am not seeing the way I think I should be able to) .

Great staff, friendly & efficient. Drs are knowledgeable and kind. Appointments are easy and not a…read morebe lit if waiting

From my first visit to cataract surgery- every staff member has been extremely helpful and…read moreinformative. Easy scheduling and timely appointments. Dr. Lockwood is wonderful and I just met Dr. Fluharty today- both are very kind and willing to answer any questions. Cannot say enough nice things about them.

Everything! Atmosphere. Timeline. Information. Professionalism. Courtesy and hospitality!read more

My family members were patients of Dr. Casella's eye clinic for years; however, due to their…read morebilling staff member, Shana being rude and ugly to me on several occasions we will never return to this eye clinic. Every time we come to see him for an eye exam, we get a bill even though our insurance had stated that we are covered. Stupidly, I continued to pay even though they have shady ways of doing business. We have even called the insurance company and had 3 way conversations stating that the service was covered. This weekend I received another bill and contacted their billing department and this person was again rude and nasty telling me she was not going to resubmit the claim even though she clearly remembered having the 3 way call with my husbands insurance company. I will never ever go back to this eye clinic and hope that you choose a different eye doctor before you go and have to deal with these nasty people who work in his office's billing department. I have never been talked to by an office staff member before in this manner and I refuse to be talked to in the condescending way that I've been spoken to by this person. Dr. Casella, you really should consider getting a different person to handle claims for your office. I asked to speak with you so I could tell you myself and I was ignored.

I came to patronize this place because my last eye care center was making me pay for things that…read morethey didn't honor and never reached out to me when it was time for a new eye appointment. I honestly never heard from them again, so I guess they took my money and ran with it. So I decided to come here. My mother is a patient here and they honor my insurance here so those were all pluses!!! The staff and doctors here are very friendly and gives you the utmost respect while in their care. I had two appointment with Dr. Ben. He checked my eyes to make sure they were in tip toe shape and he fitted for contacts. The contacts that I was given were and still are the best ones I've ever used. Previous ones would dry out and kind of irritate my eyes but the one he issued me feels like I'm not wearing anything at all!!! I love that!!! I also purchased glasses here as well!!! The lady who help with the glasses purchases is super friendly and very helpful!!! I had a hard time deciding what I liked and didn't like, she gave great suggestions. I went with her suggestions and I think I will have a great pair of glasses. This business also keeps up with its customers by sending appointment reminders and letters in the mail. This is what the last place I used lacked in and I'm grateful that I found a place that didn't miss that mark!!! I think this place will do fine with all my eye care needs!!!!

Dr Smith has changed my life. I've been wearing glasses since I was six years old. Three weeks…read moreafter Lasik my vision just gets better. It took years of research and conversations with those that actually have had the procedure before I gained the courage to take the plunge. The only problem now is why I didn't do it sooner. I highly recommend Dr Smith and the Eye Guys staff. Very professional, very state of the art and worth every penny.

This was my first visit. I felt that my eye issue should be treated by an ophthalmologist instead…read moreof an optician so I selected him from my insurance carriers available options. I was very disappointed in the treatment I received. The office is very nice and big and it is obvious it caters to those patients requesting LASIK but not those seeking general treatment. Dr. Smith did not even look in my eye!!! He kept asking me if I Googled the problem I was having and was generally upset that he thought I was wasting his time. I have never had a medical doctor steer me towards Google for any options EVER! When I explained my symptoms he asked more than once if I was sure. I would not have waited a couple of hours in a waiting room after my appointment time if I wasn't sure. The service was not worth the wait and I got no relief at all. My advice is to look elsewh

Dr. Brown is amazing! She caught my sons juvenile glaucoma and is always a delight. I trust her…read moreprofessionally & recommend all my friends & family to go to her.

Eye exam for my son and I went great!! Very great eye care place to go if you value personable…read moreservice, and great knowledge of the eye. Also, getting educated on solutions to help you live a healthy life for your eye, instead of trying to take all of your money!!! I would give the place 10 stars if I could, because I left with a great smile and it wasn't a dentist visit!!!!

The receptionist was very professional and helpful. The nurse was very professional and attentive…read moreto my needs. Dr Spencer offered no real help and rushed through my exam . In between having my eyes dilated and the actual exam I was asked to sit in the reception area for 30 minutes which ended up being well over an hour and a half. I honestly believe she left the facility and came back because there were no other eye patients there . I spent the entire day waiting at this office. She offered no apology and was not knowledgeable about the results and was sarcastic at one point . She gave very little info about my exam . I will never return to this facility and I have no confidence in her ability as a healthcare professional. Go to The Eye Guys for professional help with your eyes. They are actual medical doctors and the wait time is better. My visit to specs was a complete waste of time and money .

I went in for an eye exam for glasses and they were thorough with the exam. The customer service is…read morethe best that I have seen in the Augusta area for all businesses. Try them out and you will not be disappointed.