Got a fast scheduled appointment for a hearing checkup. Small business with warm, welcoming staff…read more Very clean office, everything explained and the test results were right there instantly. Here's the best part. My hearing loss wasn't severe so the Doctor told me he would NOT recommend hearing aids at this time! Very straight forward and honest. While I didn't need eyeglasses, I would definitely consider Morris over the giant corporations. I think the quality of service and friendliness is well worth it.

From the owner: Morris Opticians & Hearing Aid Center is dedicated to earning your business. We offer the most…read morecompetitive prices on name brand hearing aid and optical merchandise. Our trained/board certified staff is willing and able to handle your needs. The goal was to create a family atmosphere in which to sell fine eye wear and quality hearing instruments. We wanted patrons to have personal service in a relaxed setting in which to discuss the best solution for their eye wear or their hearing needs. That goal has never changed. Morris Opticians & Hearing Aid Center board certified professionals want to extend that courtesy to all who come in for service. We allow our customers to fulfill their optical needs in a trendy and welcoming environment without compromising on standards and professionalism. We believe it is all about the latest trend and technology but also about quality eye care and hearing aid...

I am always greeted with a smile and the utmost respect when I come here. Rebecca is the best!!!!read more

I love this place. Have been going there for my eyecare needs for several years, both for eye exams…read moreand for eyeglasses / contacts. They've always been super helpful, easy to work with, as well as great when it comes to warranty work. Love the doctor on duty - he's performed every exam I've had and is not only very professional but also knowledgeable and willing to answer any questions you may have. Occasionally this store may be super busy, but when someone greets you to let you know you'll be taken care of next or that there is someone in front of you, you know they will get to you as soon as they are through with the customer ahead of you. Highly recommend this store and its employees!

Professional and courteous I was in and out with my exam. Very little wait time. And though I…read moredidn't purchase glasses from them because I had 2 pair already in mind they were still helpful in places to look for my particular style.

Dr. Marks is a GREAT Eye Dr.; have been going to him for years. He did my cataract surgery some…read moreyears ago and it was VERY EASY! Office staff is also wonderful, nice waiting room.

I made an appointment to get a new eyeglass prescription. As I was led to a room, I told the lady…read morethat I wasn't going to get my eyes dilated today. You'd have thought I told her I was gonna stick needles in my eyes the way she reacted. She told me that "everyone" got their eyes dilated to which I repeated that I wasn't doing that today. She continued to push, saying it was "protocol". I reiterated that I wasn't doing that today and when she continued trying to get me to acquiesce, I told her that she was probably used to old people giving in after that much pressure, but that wasn't gonna happen with me, and I asked her nicely to just drop it. She said she, "Wasn't gonna get talked to like that" and stormed out. When Dr. Daniel came in he seemed a bit uptight... and began to explain why I should get dilated. I told him why I wasn't and that I was supposed to be just getting a new prescription. He seemed a bit chapped and then he walked out. I got the impression that they don't like being told "no". I know the reasons for the need to get dilated, but I just wasn't able to do that TODAY. They did send in a nice lady, Hailey, to examine my eyes and she was friendly and professional.. but I won't be going back there.

Dr. Brown is amazing! She caught my sons juvenile glaucoma and is always a delight. I trust her…read moreprofessionally & recommend all my friends & family to go to her.

Eye exam for my son and I went great!! Very great eye care place to go if you value personable…read moreservice, and great knowledge of the eye. Also, getting educated on solutions to help you live a healthy life for your eye, instead of trying to take all of your money!!! I would give the place 10 stars if I could, because I left with a great smile and it wasn't a dentist visit!!!!

I'd give this place a 3.5 star rating. Located inside the Eyemart Express location is Martinez Eye…read moreAssociates; they provide optometric services and are the subject of this review. At the end of 2017, I needed new glasses so I dropped in for an exam and the possibility of lens made on site. The wait for the doctor was as long as would be expected (35 minutes); I was a walk-in and expected a wait. The doctor was quick and efficient. He managed to be personable even though I was his last patient before he left for vacation. My visit today was just as pleasant. Different doctor, but just as personable and entertaining throughout my exam and our discussions both before and after the exam. Additionally, he offered suggestions for my continued health and eyesight. My only real complaint was the wait. Even though I scheduled an appointment last week, it still took half an hour to call me back to take my measurements and an additional 20 minutes to get back to the doctor. This seems out of bounds when they were expecting me. Time management isn't this practice's strong suit, but if you have the time to spare, this is the place to come for same day glasses and contacts.

I received less than average service at this particular location…read more People who are actually there don't even attempt to help and when they do- it's lackluster service. Even going to the counter to pick up my glasses there were 2 women there, no one even acknowledged my presence. I always wait when approaching because you don't want to assume they are available or they have another customer, so I waited a few moments to be sure. One started cleaning the counter. The other talking on the phone- a personal call- so I approached and they were not happy I pulled them to ask for my glasses that were ready. I did happen to have to go back to have my glasses adjusted and a cute young girl with glasses was welcoming people in. She assisted me and was able to adjust my glasses - as the person who should take the time to do when you receive/pick up your glasses but they didn't. I went back about 2 more times after that and only dealt with her due to all experiences. SHE is the reason this Eyemart Express gets the single star. What is important but unfortunate, I can't remember her name! Where in the world in this city is consistent great glasses and customer care!? I found 1 place then they closed.

The eye doctor and staff were excellent! They accepted my insurance as an in-network provider…read more Donna was extremely helpful with placing my new glasses order. The office is clean, neat, and has a large selection of stylist glasses for shopping. After placing my glasses order, however the customer service dissipated. My glasses were late. The time required for production was predicted at a week and a half. It has been over two weeks and the order still reflects as "in process." When I call the office, I am either placed on an indefinite hold exceeding 15 minutes and no one returns to the call. Or, I am sent directly to voicemail and the call is not returned. If the only means to receive a status update is to physically visit the office, this is unacceptable.

I scheduled an appointment and when I showed up, they said my appointment was canceled because I…read moredidn't confirm it. I never received a text an email or a phone call to confirm so not sure how they wanted me to do that. I had even filled out all the paperwork online in advance of my appointment. Now I have to reschedule in two weeks. I took off work for this. I moved my calendar around from this. They were nonchalant they were not apologetic, they did not offera solution. Overall terrible service. The people there suck.