When selecting my insurance plan with United Healthcare I selected Kelley V Mondi because she was…read morelisted in the network & as taking new patients but when I called to make an appointment I was humilitated by the most uneducated redneck sounding old lady I have ever spoken to.

So, similar to another review, if you are not an established patient, the process to be established…read moreis very unfriendly and cumbersome. Then to find out after filling everything out that one of the doctors had seen me before and would not "re-establish" me as a patient, and I could not see another doctor in that practice.... Is that part of the oath??

For someone like me who has never liked going to the doctor the visit here was first rate in many…read morerespects. From time at sign-in to out the door was less than 40 minutes. I've been places where it takes twice that long just to be seen! I established with a physician, Dr. Moore, young and on top of her practice and patients. Doctors usually chastise or wag a finger in a tsk-tsk way to discourage bad behaviors, but for me i need more of a cheerleader -someone who supports my decisions or encourages me to make good decisions. She and nurse Tiffany do that. Because I started working out and losing weight on my own and her enthusiastic support for me in doing that keeps me motivated. I promised that I would continue with my progress and she'd hold off adding another blood pressure med. Goodie! Too much medicine in a person can often cause more problems. Dr. Moore's bedside manner is very good and beats most male practitioners I've encountered who usually grunt, hmm, and and see how fast they can get out the door. What I really found awesome is Tiffany draws blood in the exam room, rather than from centralized hallway where everyone passes through and nursing staff is chatting to each other. You don't feel like a hunk of meat. Tiffany is very good at finding veins so you don't find gouge marks in your arm. Overall they listen, appear to be very concerned for the patient and want to see the patient thrive. Their service makes me actually want to continue with check-ups than to put them off and hope symptoms go away. Established patients also receive priority walk-in service at the after hours clinic. UPDATE: I've been twice and both visits have been speedy yet productive. Highly recommend Center for Primary Care but especially these two professionals!

Age old complaint have an appointment at 8:30 am it's 9:15 am still sitting people who came in…read moreafter me going in b4 me not happy

I love this office. I left to go someplace closer to my home, but came back to the practice…read morebecause they are the best. They are prompt, listen to your needs, thorough, and care about their patients.

Been seeing Dr Pfiefer for years but I will never be returning to this office!!! This is my 2nd…read moreencounter in the past couple months with her new medical assistant or nurse who is super rude! I am a nurse and I was not allowed to accompany my husband into the room due to COVID restrictions as I wanted to request specific treatment for him. Oddly, I can enter their waiting room but not the other room. A couple weeks ago I had no problem accompanying my mother to her dr appt at another physician office. I'm tired of these ridiculous restrictions that make no difference!!! Wearing a mask, yes, I agree but not being able to accompany a loved one that is hurting, I completely disagree!!! I do agree with others that have posted a review...if you want truly compassionate care, go elsewhere!!! This office just lost 4 patients with my family!

Dr. Blakeney is one of the best physicians I have ever seen. She cares about her patience and is…read morevery thorough. She has moved to a new location and I truly miss her but wish her well. She is definitely missed.

Dr. Blakeney is a great physician so far!!! She is easy to talk to and explain my health concerns…read morewith. I am able to discuss my medical history with her without judgment or making me feel uncomfortable. She is thorough in her examination and has great recommendations on how I can improve my overall health. On my first visit, she found some things that have been going awry in my health and quickly rectified the situation. Her staff is very professional and accommodating to me while I'm in their care. The office is very modern and beautiful as well. The wait time to see Dr. Blakeney is never long and I'm always out within 30 minutes. Within a year I should be in tip top shape as far as my health is concerned while in her care. I'm so glad that I found a doctor who cares about my well being and respects me as a human being. I feel so much better daily since I have been following her advice and recommendations. She has a patient for life with me!!!!

The front desk staff at Gateway location is the worst- totally sabotaging any hope of talking or…read moremaking an appointment with a doctors or an assistant. If you can get through these negative energy, uncaring employees you may have a good shot at getting a doctor's appointment!

Outstanding care, professionalism, and willingness to work with the patient on concerns. I am so…read moresorry it took me so long to find Dr. Friedman. He is the consummate professional, and he listens!

If I could give negative stars I would. The secretary that answered the phone hung up on me and…read morewouldn't even give the chance to speak to the doctor or whoever is in charge of the clinic. They wouldn't even see my spouse because they didn't feel comfortable seeing her and prescribing her medicine when Dr. Wallentine could have evaluated her and prescribed something different. Absolutely the worst experience in my 13 years of Service and should be taken out of the Tricare network. This doctor didn't even giver a chance to be seen. If you have this doctor please call tricare immediately and have your pcm changed.

Absolutely worst experience at a doctor's office I've ever had. The office staff is rude as hell…read more We never got to see the doctor. They treat people waiting for him like they are bothering their nap. They talk to people like they are children and we did NOT appreciate that. Hell with a place like that.