My daughter is back in school and spiked a fever on Friday. My pregnant wife panicked and so I took…read moremy kiddo here to get tested for covid. Negative, thank goodness. They test later than the one in Grovetown and we were happy to hear that. They allowed me to wait in the car with my daughter and called us for the test and then again when the room was ready. The doctor was patient and didn't rush examining my daughter. Only reason for not 5 stars is because they took her temp under her armpit and claimed she had no fever and was reading normal. I got her home and my wife checked and it was 99.5 so while not 101, it's still elevated. If anything, I'd come back here again.

This is only a partial review but I came down with strep over Easter weekend with the worst of it…read morehitting me Easter Sunday mornings. Many friends recommended MedNow so I drove out of my way to go there just for them to be closed because of the holiday. They need to have a specialized voicemail indicating they're closed (they have a generic one that doesn't indicate if they are closed at the moment or just busy/not answering) so I did call and didn't talk to a person, and Google said they were open, so they also need to update Google hours for holidays. I'm not sure I'll ever make that drive again when there are closer options for me that had better communication about their holiday hours. I'm sure MedNow offers good care but I unfortunately didn't get to experience it and it was such an annoying situation I don't plan to try them again.

Definitely does not close at 3 on Sunday; more like 2:30; if you actually want be seen don't go…read moreafter 2pm

I checked in, got the text message, confirming the same, and nearly an hour later went up to find…read moreout that I was not "in her system." No apologies. She did offer to let me start over in the process, but that was not going to happen.

I was seen today at Perfect Health at the Evans location and I was very comfortable with the place…read morefrom the start. Their facility is new and very clean, maximizing efficiency without a lot of unnecessary posh that would drive up the cost of their patient care. I was greeted by two lovely young women at reception who were friendly and obviously there to ensure that the check in process was smooth and as quick as possible. It was only a few minutes to check in as a new patient and there wasn't an over abundance of unnecessary paperwork to contend with prior to being seen by a provider. They were more than happy to bill my insurance and explained to me in detail how their concierge service works in case a person would like to use their facilities as primary care. From check in until the nurse called me back to take my vitals it was only a couple of minutes and the nurse was very professional and caring. She listened to my concerns about the issue I was having and the amount of pain I had been having. My bp was low and she was happy to take it manually after the machine failed to read. I was put in an exam room that was very clean and comfortable with a very informative computer that had information to help patients maximize their general health and well being. After only a few minutes the doctor came in and he was wonderful. Dr. Marley was very obviously concerned about the problem I was having with a stone in my salivary duct and its failure to pass over the weekend. (He saw me in the ER at the MTF a few days previously for this issue by happy accident) He wanted to ensure that I was being treated as I should be but more than that he was worried that I would get the appropriate follow up care and referral, which can be difficult when it has to be routed through military medical due to my insurance. He made absolutely sure I wasn't going to have to endure the pain and problems that have been plaguing me with this issue any longer than absolutely necessary. The entire staff was courteous, thoughtful, and kind, and I felt like I was in good hands and well cared for. The fact that this doctor was very concerned that I receive prompt follow up was very above and beyond the call of duty and I cannot thank them all enough for the care I was given today. I would highly recommend this facility to anyone. Having now been seen for a ruptured Achilles' tendon and having both of my children receive care here I'm pleased to say that the care and respect I experienced on my first visit is consistently outstanding across the board. The three of us have been treated by different providers on each visit and happily they have all been top notch. The nursing and reception personnel are kind and friendly and very considerate. I can't say enough positive things about this clinic and the staff. I have and will continue to encourage anyone needing urgent care to choose this office.

Lost 6 pounds so far (first 2 weeks). Great customer service and straightforward prices.read more

Took my daughter in for an allergic reaction. Dr and staff were so swift, friendly, and…read moreprofessional. No problems with our insurance, or getting her diagnosed quickly and on our way. In and out in less than an hour. I am so happy I found this establishment. Physicians United will definitely be my first choice should we need urgent care in the future.

They begged for a review. After I told the truth they responded they could not find that I ever…read morecame in. Mid-level s and CNA were lost . I actually got second hand embarrassment watching them. Go to a real Doctor.

Needed somewhere that was still open on the four day weekend. Very polite and quick. Clean building…read moreand close to home.

This is hands down the best urgent care in the CSRA. We drive here from downtown Augusta because…read morethe staff here cannot be beat. The providers are thorough and do a great job of explaining what's going on and what your treatment options may be. All of the providers we've seen have been fantastic with kids. As an family with young kids we've been in for everything - flu, strep, UTIs, broken bones, you name it. Each time we've received exceptional care. On top of that there are onsite x-rays, and for my partners x-ray that needed a second opinion they were able to use a radiology service rather than sending him over to the ER. Billing is easy and you can pay via app.

Firstly I'd like to mention that I left a review on their google review page and JESSA COON, the…read morewife of the main Dr.Coon stalked my Facebook page and left a nasty review on my photography page. VERY unprofessional and VERY creepy. Secondly, I'd like to mention my terrible experience with PA John Martin. He was rough with my mother and very rude when she asked for a second strep test to be sure. He asked her "have you never had a cold before?!" And repeatedly talked over her saying "you don't have strep but okay" and came in after the second test with FOOD IN HIS MOUTH and said "test came back negative. You'll be sick about a week." And walked out. Nothing else and stormed back to his little corner like a 5 year old. Apparently a bunch of whack jobs work here.

Brandy (with dark curly hair) is a great nurse. She really cares about the patients. She went out…read moreof her way to make my mother feel better. Something needs to be done with the check-in process. You are in the waiting room answering questions and everyone can hear with the large HIPAA sign on the wall looking at you. When we went to the back, the girl at the front told me to stand in the hall because the PA was in and out with charts open on the computer, but did not mind yelling questions for me to answer in front of everyone while checking in.

I strongly do not recommend coming here if you have an emergency. I took my mother here due to…read morestrong chest pains and shortness of breath. They did an EKG shortly after arriving and did not give any results or updates for roughly 30 minutes. After waiting for another 2 1/2 hours we asked the front desk worker with a botched lip job how much longer the wait would be and told her that the chest pains were getting worse. She replied back with "you've only been here 2 hours" in a very rude tone. This is a pretty bad experience if you consider this an ER that supposed to be for emergencies. I guess a possible heart attack isn't an emergency!!

Front desk employees do not show care or sense of urgency for sick not well people in the lobby…read more After checking your name at kiosk, you have to wait for another hour or longer for front desk employee to call name for ID, then your file is notified for doc appointment. When you ask about it, you're told your name is not ready to be called. There is no sense of urgency for sick people waiting in the lobby

I only waited for about 30 minutes to be seen & there were several people before me. I was seen by…read morenurse Vanessa & the PA Caine. They were both so kind and professional. I expressed concern because we were due to travel out of state in a couple of days so Caine told me to call & let them know if I hadn't improved before we left so they could call in a different medicine if need. The person who checked me out was also super helpful & asked if I needed a work excuse. This was great because I had forgotten all about asking for one. If you need to see a doctor without an appointment I highly recommend this team and location

Hold on to your wallet. A simple office visit to test for the flu was $695, with insurance. Do…read morenot give them your insurance card/information. They will use it to charge you three times what it would cost if you paid out-of-pocket (cash), ridiculous. Example, charged $269 for a rapid Flu A & B/Covid test. Cost of the test from Walgreens, ~$12, cost if you self paid (paid cash vs. insurance), $84. Request both the insurance price and self pay pricing in advance. Once the request for charges goes through, they will proceed to collude with the insurance companies to inflate the costs above what is realistic and reasonable. I will never patronize them again.

I'm new to N.Augusta , so finding Piedmont Prompt Care just around the corner was great . The staff…read morewas professional , efficient , and kind . After a short wait in the spacious , tidy waiting area , I was guided to the back where I was asked a few questions related to my health/visit (except for the very odd question about if my parents were alive or dead ) before the P.A. came in . A few more questions and tests before I had a chest xray, then back to the room . A very few minutes later , PA. T Munoz informed me of her diagnosis. She patiently answered all my questions and I was back home in just over an hour . It was the most efficient , as well as comforting experiences I've had in a medical office in years . I wish all medical appointments were the same . Your happy camper , Sincerely , Sharon Baxter

I have been here twice now great customer service good process. checking in online helps reduce the…read moreoverall wait time Friendly and professional staff definitely recommend this facility

No intro, hello, or how are you , just asked "so youre 2 weeks pregnant?" I am 5 weeks pregnant…read more(currently) ah so your maintaining the pregnancy? I say yes. Then Immediately goes into discussion about drug abuse, drug addiction and drug classifications in a very aggressive way. Then tells me "So get your ADHD meds approval from your therapist, we will sign a contract and i will see you in 9 months when your baby is born with complications and youre not breastfeeding" i say well no i dont want to take the meds if its going to cause complications, thats what i was trying to ask and learn about. Then proceeds to continue going into drug abuse, drug addiction and how dangerous ADHD meds are etc. All very aggressive and targeted towards me. Then says "ill need to drug test you to give you the medication" i said okay thats fine. Then leaves and ends the appointment. Doesnt ask if I have any other questions, just leaves and does no other physical exam, questions about my health, any medical history, nothing. This is the correct order of operations by the way. All while im trying to be friendly and genuine and hes completely walled off and acting like im looking for adderall, when in fact i had no time to speak up and ask about other medications that were not Adderall or Ritalin. This appointment made me feel 100% dismissed, unheard, unseen physically and emotionally, and scared of doctors. I am having a baby, which is serious and i want to be taken serious. I also feel extremely uncomfortable with Dr Wallentines presence and as if he had no empathy or emotion during the visit and it was extremely forced. I immediately went into the truck in the parking lot and cried for 20-30 minutes, hyperventilating and having a panic attack. I realized how he didnt even check on me at all. Never asked how i was. Never did a physical exam, and only came in sat on his chair and treated me and talked to me like a drug addict. I had a long sleeve shirt and shorts on, so maybe he was thinking i was hiding marks on my arms. When really ive been having cold and hor flashes for weeks now and cant regulate my body temperature because im pregnant. On top of that i said several times i havent been to a doctor in 2-3 years. So i need to be seen. The nurse also almost forgot to ask if i was allergic to anything and I am. I told her i am 5 weeks pregnant, and i would like a normal check up and labs. And i also mention towards the end, I would also like to discuss ADHD medications with my doctor.