I got my car inspected and was told I needed 2 new front tires. I went here and they told me I…read moreneeded 4 and it would cost me $890--an amount the guy pulled out of... the air, without even looking at my car. I went to another place instead and got 2 tires for less than half the price they had quoted me for four. So, no thanks!

New tires, follow up, good maintenance. Service both in purchasing new tires, installation and…read morecontinuous maintenance and repair was good. Tire repair was good. Over all service very good.

Sorry to see Harding Tire finally 'retire'. Covid and the…read moreCity made it impossible to survive, after a legacy of good customer relations and high quality work.

All 4 rims were damaged. Debbie is going to have them repaired thankfully. If you have nice rims be…read morecareful.

The folks at Sullivan Tires are friendly, experienced, knowledgeable, and helpful. The tire…read moreselection is great. I would highly recommend them to anyone who needs tires or tire servicing.

Liars and scammers. Brought my car in to patch a tire. They told me there was a nail in the…read moresidewall and wanted to replace my tire. Brought it somewhere else and they told me there is no nail in the sidewall and patched it up no problem. Steer clear of this place.

We live in snowy New England, and during our most recent snow storm, our snowblower's 2 tires, fell…read moreoff the rims. The timing couldn't be worst! It was obvious to me that whoever assembled our relatively new snowblower, failed to seal the tires correctly onto the rims. I called around to a few local tires places and I was told by most of them that they would be unable to mount the tires today and they could have them ready by tomorrow. I needed to find someone who could help me today....I had to deal with the snow soon since we are a retail operation. I was referred to Ken Jones Tires by a friendly salesman at Tire Warehouse on Grove Street. Not only did Ken Tires mount the tires on the rims while we waited, they didn't charge us for the small repair. I was blown away!! I wasn't expecting to get this free of charge and I would have been just as happy with the service I received had they charged us the $20 or so to mount the tires. Customer service is a lost art and most retailers don't place any focus on it. If you are in the market for tires and value customer service, give Ken Jones Tires a call or stop by their store on Chandler Street. -Tuckerman Hal / Massachusetts Symphony Orchestra (Operations Staff)

From the owner: We are a the experts in the Farm, Industrial and Specialty Tire and Tire Chain markets since 1939…read more Authorized distributor of Carlisle, Goodyear, Titan, Firestone brands as well as many import brands. Foam Fill Tire Flat-proofing We ship nationwide. www.kenjones.com

Greeted with a smile. I made an appointment to assess and evaluate what is causing the Tire…read morePressure Sensor light to come on. Lucas took the time to teach me about tire calibration and how it affects the way my car drives. Lucas then showed me the tire pressure number on all 4 tires and how each number was different. The goal is to have the factory recommended tire pressure of 32. Lucas then offered to recalibrate and set each tire to 32 all the while with my Safety in mind. I am a Town Fair Tire loyal customer and this is why!

Unless you're looking for negligence, poor customer service, and a serious safety risk, do not go…read morehere. I spent over $1,000 on tires, rims, and a warranty. After they told me the car was ready and safe to drive, I left with my son and headed toward the highway. Almost immediately, the car began making loud noises and shaking. I called the shop and was told to return. They took my keys and came back two minutes later. There is no way they properly inspected anything in that amount of time. I specifically asked if the car was safe, explaining that I was about to drive on the highway with my child. I was repeatedly assured that everything was "good to go." The employee I dealt with was named Taj. I got back on the highway, and the shaking became significantly worse. I called again -- on speaker while driving -- and told them it did not feel safe. I was told it was okay to continue driving. I trusted my instincts, began pulling over, and thankfully did -- because as soon as I reached the breakdown lane, my car collapsed to the ground. They then told me to call a tow truck because they were about to close. I was stranded with my son, my phone nearly dead, and in a situation that never should have happened. When the tow truck arrived, the driver picked four lug nuts off the ground and handed them to me. He said if I hadn't pulled over when I did, the outcome could have been much worse given highway speeds. Their first excuse was that the lug nuts were the wrong size. Later, when I returned to the shop, Taj admitted there were "too many hands in the pot" and no one tightened the bolts. That means the car was never properly checked -- even after I brought it back a second time. Now I'm dealing with tire issues, and they made it clear they did not want to service me. I didn't want their service anyway and went elsewhere. The fact that they had the audacity to take that attitude after putting my child and me in danger is unbelievable. This was completely unacceptable and could have ended in a serious accident. Do not go here.

Great attitude and customer service good quality service and prices I would highly recommend this…read morebusiness

(HE GAVE ME THE FINGER ). There was a noise coming from right front passenger. I Made an…read moreappointment. The girl wrote down passenger front noise. also, I told her when you put it in reverse it makes the noise.so they do the work. I bring it back and I told them it's still making the noise. She said I have to wait two weeks for an appointment. I'm thinking OK I just paid day before.I asked them if they could just listen to it while I back it up. I didn't want to leave there until someone listened to it. She said it would take a a really long time . I said I'll wait. Five minutes later some kid comes out. I asked him if he was the one did that worked on it. He said yes,.I backed it up. He listened to it. He said yes I'll put it up on the lift . He says it's .the right side the passenger front . and I said that's why I came in .then why isn't it fixed. well we must've missed it. I said missed it? well, did you take it out for a test drive? He said yes. I said did you back it up? He said no. I said I told the girl and she wrote it down in her notes that you need to back it up that's where the noise was coming from he said I didn't know that .I said what do you mean you don't know? I asked him if he checked the right side he said yes .If you checked it why isn't it fixed? I repeated myself he said I must've missed it .I walked away. He walked away. I turned around and he gave me the finger. And I said did you just give the finger and he said yes. With a big smileAnd they were all laughing. I will be calling the Better Business Bureau tomorrow morning. there was people sitting behind the desk LAUGHING (I will be calling the BETTER BUSINESS BUREAU BRIGHT AND EARLY TOMORROW )

- Reasonable pricing - Gave me a loaner car for free…read more - Quick service - good communication

My first service experience with these guys was terrific. I have been a Lexus guy for decades; but…read moreI recently got a BMW Convertible, 'cause Lexus doesn't make one that fits the golfer lifestyle. Dan & Jen were very accomodating as far as scheduling. They gave me a ride to work. and the keys were right where they said they would be at the end of the day. Great communication, and a very reasonable price for the service I received. I would definitely come back to them for service in the future!

service was very quick and easy in and out in 20 for my tire with no appointment needed.read more

Worst customer service ever!!! I had booked an appointment and when I showed up on time, I was told…read moreit would be a 2 hour wait. These people do not honor appointments may make!!! They double book appointments and waist their customers time by making promises they do not keep!'