Hands down the best Take 5 location I've been to! The guys were really nice and didn't try to…read moreupsell me on a new engine, wiper blades, or other services. They accepted my coupon without any issues or hidden costs and explained the top-off benefits. I was in and out in under 15 minutes. I will definitely be back!

My husband told me about this location which is a little hidden but close by I-285 on Lavista Rd on…read morethe on the south side of the road. We came on a Wednesday around 10 am. I like how this location has three bays and how we did not have to wait long for our turn (less than a minute). While we were waiting, the staff gave each of us a cold bottle of water. I also found a coupon which they had texted me back in June which expired at end of October. The technician also showed us the dip stick which was clean. They also recommended our coolant to be changed which husband declined due to time. They treat you well and take care of business in good time! They also filled our tires with air as a bonus. And then they washed our front windshield too! Great service! We were in and out on 10 minutes! Steven and Oscar took good care of us!

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

Excellent service, very friendly. Went above and beyond. I came in for 2 tires & Elvin was kind…read moreenough to fix my bumper that was hanging off & plug a tire. HIGHLY RECOMMEND!! Great prices as well

Great customer service, affordable, quality work done at this shop. Would definitely come back and…read morerecommend stopping by here to others for their tire service needs.

These folks were very accommodating which I especially appreciated as 4 other places I called would…read moreflat-out not even discuss working with me same-day because they were too busy. It turned out that the problem with my car was different then I expected and so they could not do the work without me leaving my car for longer than possible. they were still as accommodating and helpful as they could be even knowing that meant recommending that I work with a different business. They didn't even charge me for the time or advice after I asked and offered. That's how you build customer loyalty. Exactly the sort of helpful and honest local family business that it's a real joy to find these days.

Went in for tire rotation and alignment services. Service was efficient, fairly priced, with…read more Donnie providing very useful information regarding future services. Highly endorse this family owned business.

So I'm going to list this in pros and cons and explain as I go…read more Pros: + Awesome waiting area - I've been in a lot of auto shops before, and waiting areas are important, but often not paid much attention to when it comes to auto repair shops. I mean, I have been in shops where the waiting room was literally a couch on the side of the garage. This is a tragedy because auto repair usually takes quite some time, especially if they have to order parts for your vehicle. This place, though, has a beautiful waiting area. A water cooler, several nice chairs, a children's play area, a large screen TV, several magazines on topics other than cars, including TIME magazine. There was also a nice bathroom for anyone waiting a while like I was. And on another note, in the bathroom I saw a drawer labeled "feminine products." In an auto shop? It blew my mind. + Good service - I called 3 different auto shops when I was looking to get my brakes done. This one was the only one that actually picked up the phone. They had a regularly manned front desk. The main person who handled the back and forth between the mechanics and me seemed to be knowledgeable about the mechanic side, but also able to deal with customers with ease, which is rare. The rain also started to pick up as I left, so he let me leave out the back instead of having me walk in the rain to my car. + Clean auto shop all around - Not only was the waiting area clean, but the auto shop itself was as well. + Fair pricing and knowledgeable mechanics - All labor and parts are broken down on your bill, and if there is extra work that needs to be done, they will discuss it with you first. It was also nice that they managed to get a picture to show me of the part that needed to be replaced, so I knew they weren't just making stuff up. Cons: + Limited parking at the office - There are only three parking spaces before the mechanic's yard. Two were used when I got there. If anyone had arrived after me, I don't think they would've had anywhere to really park unless they went directly into the yard. In general, this auto shop was very good. For most, the experience would've rated fantastic, however, I'm particularly picky when it comes to auto repair shops. Before I moved to Atlanta, I had a regular mechanic in Oklahoma who was better than any other I've ever had. He was the kind that walked you out to the garage to show you all the problems in person that he found with your car. He also did the job in half the time in comparison to most repair shops. Had he repaired my car on this occasion as well, if I know him, he would've told me the extent of the repair within the first 15 minutes that he was working on the car, and likely had the repair done within two hours. In comparison, it took over an hour and a half for this shop to even ask for my consent for the bulk of the repairs and another 2 and half hours to complete. By industry standards, this shop is still very good, and would be rated probably as one of the best in the area. However, its still not on the same level as the auto shop I had in the past. Therefore, it still left me feeling less than completely satisfied.

Always the best. Costs a little more but extremely worth it. Fantastic service. Great quality…read morerepairs. Timely communication.

I cannot say enough positive things about this location. The shop manager (Duran), was very…read moreprofessional, and thorough. My first oil change at this location went so smoothly without any issues. They offer full service auto repair and tires. I will definitely be back to this location and recommend anyone in the area start supporting these folks. Professionals at the highest level!

This place is a tire shop and auto maintenance facility specializing in oil changes. You never need…read morean appointment for our 10 minute drive through oil change. They do so much more than oil changes, in fact, they are the one-stop shop for auto maintenance, brakes, tires, diagnostics, and repair. Come on in any time, and they can diagnose your problem and provide a fast, affordable solution. You can see current promotions on our offers page. They have 10 stations, but for oil change it's just couple of them in use. While the service was quick, place is little congested. Being my first time, I entered the parking lot not realizing where to wait in line. I was very promptly and kindly told to drive to the other side and wait in line. There was no line, no sign, and nobody to direct me, so I juts waited till they called me. A little pricey, but these guys definitely take care of you. The person who assisted me and reassured me that he'd get me in and out, which he did. They do have few parking spots outside the store for waiting.

Tina was the sweetest lady ever! I absolutely adored her and will be visiting this location every…read moretime now!

My son took my car for a full synthetic oil change at this location. He was quoted $80 plus taxes…read moreand fees. We had a coupon but was told that they didn't accept coupons. Shortly after the guy just ahead of my son presented a coupon and it was accepted. I guess it just wasn't our day. When it came time to pay all the numbers changed. The bill was over $130. Just the service before add ons was $99.99. To that was added an extra quart of oil and an "upcharge" oil filter plus some shop fees. My son said he'd pay to get out of there but the charges would be disputed. Jiffy Lube produced a coupon (you know, the one they don't accept) and took $30 off the bill. He paid and left. Never to return. Please watch what they advertise and quote vs. the final charges. If they try to pull the wool over, challenge them. No one likes to be mislead.

BUSINESS INTEGRITY…read more Is a car shop honest? How to tell? Observe the manager/operator. That's one way to tell. He or she sets the pace, the bar, for honesty and fairness. Jim at the Good Year Auto Service at 3298 LaVista Rd. in Tucker is one honest and fair businessman. The place is trusted by many. I could tell as I was there yesterday afternoon, 5/6/2026, observing other customers come in and leave their cars overnight for repairs. You could sense the customers' trust in the place. I myself was there to get a tire replaced. It had a puncture from a metal. The mechanics at Gwinnett Place Honda said the tire could not be fixed, so I had to get a new one. Fortunately I had purchased road hazard insurance when I bought new tires last September. Jim looked at the tire and said it could be fixed. They do it all the time. He had his guy fix the tire. No charge. I didn't need to use my road hazard insurance. Earlier, he spent 15 minutes on the computer, trying to register the road hazard insurance for the four tires I had bought last September. The "Roll by Good Year" mobile installers had not done the registration last September, so it had to be done now. I was so impressed by Jim's patience and effort at registering my tires. 15 minutes! Am so grateful. I highly recommend Jim and his auto service shop.

I've been to this Goodyear location several times now, and they continue to earn my trust…read more Let's be real -- Atlanta is not for the weak, and the roads will absolutely take a toll on your tires. Because of that, I always pay for the warranty, and I'm extremely glad I did. Recently, I hit something on I-20 that completely punctured my tire. I called the store, explained what happened, and they immediately guided me through the next steps and provided the number I needed to file for a tow for the following day -- which ended up being completely free. Going into it, I was bracing myself for a $300+ tire replacement. Somehow, the professionals here worked their magic and brought my total down to $97. I was honestly shocked -- and incredibly thankful. The team here is consistently professional, patient, and helpful. Even though they stay busy, they communicate clearly and keep things moving. My longest wait has been about 3 hours at most, which I consider very reasonable for a high-traffic auto service center in Atlanta. Between the warranty protection, the customer service, and the way they truly look out for their customers, this place has earned a loyal customer. I genuinely appreciate this team.

Oh my, where do I begin. Brand new customer and I have found my new auto care/shop. Amazing…read morecustomer service! Good honest hard working technicians. Trustworthy guaranteed.

We recently had work performed on my daughters 2014 Jeep Patriot. Wright's got it in quickly and…read moregot the work done that was necessary (wheel bearing hub assembly and intake manifold). The Jeep passed Emission Testing a week later (yeah!) and is running well. We still "heard a noise" and brought it back for another inspection. The Wright Team inspected the Jeep and determined that an inexpensive repair by the former owner (strut assembly) was causing the noise. They determined it was not a safety issue and advised we could wait, or repair. I appreciated their honesty as my goal is to provide my youngest daughter with a safe vehicle to use in College. Wright could easily have told me "it's a safety issue" and I would have paid for the repair but they were honest, and they have earned my business for many, many years. If you need an honest and very capable repair shop, THIS is the place.

Amazing service and great customer care! Ms. Youlanda is a…read moregreat manager and she was very helpful to my car needs. This location answered all of my service needs in a timely manner and I value their support in ensuring my vehicle was serviced properly. Thanks Ms. Youlanda and staff for making my first experience a success!

TIME....I brought my vehicle in for a brake service. I had a 9:00 am appointment. Arrived on time…read moreand asked as I handed the keys off how long will the service take? 1hour and 45 min. We do have to wait for the parts to come in from the supplier. About 20 minutes later the parts arrived and the work began. At least that is what I was told. I was there from 9:00 am - 2:00 pm. Waiting for a brake job! They had to call in a " Master Mechanic" because the mechanics they had working did not know how to change the brakes on my 2019 QX50 Infiniti. Let's say I'm not thrilled at all. The 1 star is for not having a trained staff and lying to me about how long the job would take.