had to come in 2 different days to get a oil change, because computer problems. which i understood…read more then they told me I had no ford pass points, which I had over 43,000 on my app. then they took other cars before me that had arrived a good 10 mins. after me. and told me I had to wait atleast 2 hours for my car to get finished, while the cars that came after me were there 1 hour. all the guy would say was he was at the door. yes he was. he saw us n the car so u went to the door to wait. I have 2 kids 1 with severe autism. I cannot wait right where the road is for them to open. then after 1hour and 41 mins. of me being there, they finally started on my car.

it's about time someone put a service like this in our area…read more great people, clean and the best thing is they always have specials going on top of the line service center

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.

My radiator went out and I called on a Friday and they fit me in that day, they called me later and…read moretold me that my radiator was fine, just the reserve tank had a hole in it, so honest, I really appreciated them. Kim was great to talk to and they fixed it all for $90.00. Awesome experience with them. Randy Hill

They have worked on my grandson's truck many times within the last year. Always polite and gets…read morethe job done. Top notch service!!

Great service, staff is knowledgeable and friendly. Found my new regular oil change place.read more

Take all my vehicles there. Service is correct, efficient, cost effective and the 15% veterans…read morediscount is the best in the industry. I am very happy and very satisfied.

I take both of our cars here for everything, except those very few items that need to be done at…read morethe dealership under warranty. Sadly express oil does not do any of the warranty work. However, my experience is that they do great work at very reasonable prices. They are certainly not cheep but you can depend on them to stand behind what they do. Most importantly they do not foist unneeded repairs on their customers. This is a full service auto repair shop. Not just oil and filter changes. One example: I have a reasonably high end car that the turn signal lights kept burning out due to a design defect. The dealership charges hundreds of dollars to replace a $5.00 light bulb because they said the bumper had to be removed. When I took it to Express Oil, I watched them take out a bolt, loosen another then reach down and replace the bolt. What was almost a thousand dollars and a day at the dealership was a matter of minutes and $15.00 at Express Oil.

Fast friendly and could change my oil in my Acura when Walmart, Jiffy Lube, Firestone, Take 5 and…read moreseveral other local shops couldn't, and/or wouldn't because of the oversized plug that was put on my oil pan. It helps that they will let you bring your own oil filter and oil to make it about $33 for the service and that's with tax.. so after it's all said and done.. I paid $4 for the filter, $15 for the 5 quarts of full synthetic oil (on sale), making it $52 after everything is said and done

Great price and a very short wait in a tidy waiting room…read more Everyone was friendly and efficient. No complaints. Will definitely be a repeat customer.

Won't go anywhere else in Boone, so kind and explained everything to me. Treated me with respect…read moreand weren't dismissive like all the other places I've gone. They were really fast and checked my fluids. Had a TV to pass the time, didn't even finish an episode of the office Clean, had coffee and bouncy chairs.

Recently had the pleasure of stopping in for a much needed oil change for my Chevy Colorado. Not…read moreonly were the staff extremely knowledgeable and swift with the oil change; they were also very friendly and made for a relaxed and inviting environment. Would definitely recommend for anyone in the area.

Took my chevy 3500 to have oil and tranmission changed after leaving something started clicking…read morereally bad , called a mechanic and he said to park the truck and call the shop , we did and no answer.

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

I can't remember the last time I met a person that should wear a super hero cape. The service and…read morethe willingness to help us in a time of need was nothing short of miraculous. Fantastic company!!

Went in to have a tire plugged. Great staff and great prices. They also do oil changes and other…read morework too.

Excellent customer service. "Friendly" is an understatement. The shop is well stocked with…read moreinventory. The wait was minimal. I'm a repeat customer.