Great service and friendly staff! Good value. The quality…read moreof work is right up to par!

Five stars isn't enough for this business! I limped into Big Stone Gap a few weeks ago to attend a…read morefuneral reception in the afternoon for an old friend. My rotors were scraping and making loud crunching noises as I nursed my vehicle into the Comfort Inn late Friday evening. I thought that the chances of getting my car fixed in a small town on Saturday morning were slim. Boy was I wrong! The nice counter person at the Comfort Inn (great room by the way) recommended Double D Tire and Towing. I called them at 8 am Saturday morning and they said "bring it right in". One of their servicemen, James, diagnosed the problem right away and I asked him if they'd be able to repair it that morning. He said it shouldn't take long. I stepped out of the garage to call my girlfriend and by the time I got off the phone, less than half an hour, they had me off the rack and ready to roll. I went in to pay the bill expecting the worst. I've been in situations before where I was from out of town with car problems and they know they've got you over the barrel as far as price. Well not here. The cost for fixing my car was incredibly reasonable and probably less expensive than if I'd fixed it at home with someone I know. I drove away from Big Stone Gap with a warm feeling about the town and its hospitality and a deep sense of gratitude for a repair service that took care of me in a big way! Thank you Double D Tire and Towing!

had to come in 2 different days to get a oil change, because computer problems. which i understood…read more then they told me I had no ford pass points, which I had over 43,000 on my app. then they took other cars before me that had arrived a good 10 mins. after me. and told me I had to wait atleast 2 hours for my car to get finished, while the cars that came after me were there 1 hour. all the guy would say was he was at the door. yes he was. he saw us n the car so u went to the door to wait. I have 2 kids 1 with severe autism. I cannot wait right where the road is for them to open. then after 1hour and 41 mins. of me being there, they finally started on my car.

it's about time someone put a service like this in our area…read more great people, clean and the best thing is they always have specials going on top of the line service center

Good service, reasonable priced tires with the reviews on line they appear to be what I'm looking…read morefor. The fourth star would have applied except when the work was complete on my vehicle no one told me. I waited until I finally looked outside and my vehicle is there waiting but no one at the front desk to pay for the tires. I normally would be upset with the wait but since they got me right innit wasn't too bad.