had to give 1 star because 0 was not an option. they need to take quick out of their name!! took…read morethem 1 hour and 45 minutes to get an oil change and that is it on the rack and trying to check out!! asked for a tire rotation and thought they did that because it took so long and cost so much, but looked at the bill and they didn't even rotate the tires!! while checking out, they took a call and left me standing there waiting while they dealt with the phone call!! that would be no different than someone jumping in front of me while I am standing there. took 15 minutes to pay!!! I have never paid $113 for an oil change until today!!

had to come in 2 different days to get a oil change, because computer problems. which i understood…read more then they told me I had no ford pass points, which I had over 43,000 on my app. then they took other cars before me that had arrived a good 10 mins. after me. and told me I had to wait atleast 2 hours for my car to get finished, while the cars that came after me were there 1 hour. all the guy would say was he was at the door. yes he was. he saw us n the car so u went to the door to wait. I have 2 kids 1 with severe autism. I cannot wait right where the road is for them to open. then after 1hour and 41 mins. of me being there, they finally started on my car.

they did an oil change on our RV in the park we're staying at. Fast, courteous, and the best price…read moreI found.

From the owner: Skip the hassle of oil changes! Rockets Mobile delivers quality oil and filters to your location,…read moreservicing your car or truck on your schedule. Enjoy your day while we handle the maintenance. Book now at rocketsmobile.com

Great price and a very short wait in a tidy waiting room…read more Everyone was friendly and efficient. No complaints. Will definitely be a repeat customer.

Won't go anywhere else in Boone, so kind and explained everything to me. Treated me with respect…read moreand weren't dismissive like all the other places I've gone. They were really fast and checked my fluids. Had a TV to pass the time, didn't even finish an episode of the office Clean, had coffee and bouncy chairs.

Take all my vehicles there. Service is correct, efficient, cost effective and the 15% veterans…read morediscount is the best in the industry. I am very happy and very satisfied.

Always receive great service here. One of the rare places where they don't try to take your money…read moreand give you honest advice.

Good service, reasonable priced tires with the reviews on line they appear to be what I'm looking…read morefor. The fourth star would have applied except when the work was complete on my vehicle no one told me. I waited until I finally looked outside and my vehicle is there waiting but no one at the front desk to pay for the tires. I normally would be upset with the wait but since they got me right innit wasn't too bad.

These guys are GREAT! They are professional and quick and…read moredon't try to upsell something you don't need. They don't even generally try to upsell at all. If they see something they let you know it's close to being or does need to be replaced but they won't pressure you into it. After some bad experiences at other oil stops in the tri-cities, I will only go here!

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

These guys have been taking care of my vehicles for years now. Always give good input and make sure…read moremy oil is changed and I'm aware of any problems that I should go to my mechanic about. If you need an oil change, I totally recommend these guys. Best point, they're locally owned!

Excellent service, no pressure to purchase any additional services. Definitely will return.read more

While on a camping trip, the Check Engine light on my 2007 Jeep Wrangler came on. As it was after…read morehours, I made an online appointment with Avery Automotive for the next morning. I was checked in professionally and in a friendly manner, and had my car checked for possible causes. The problem was an exhaust leak. After discussing the pros and cons of having it repaired there rather than waiting until I was home were discussed frankly, and I decided to wait. I was not charged anything for the time they had spent with me and diagnosing the problem. I will definitely return there if I need help during another visit in the area. I couldn't ask for a better encounter!

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

Okay, so I've used this location 4 times now and have been really impressed with the customer…read moreservice and friendly mechanics there. I know it's their job to be salesman sometimes, but the mechanics are never pushy when it comes to selling you products or better parts. Overall a fast, easy, friendly experience and not to mention reasonably priced.

Took my chevy 3500 to have oil and tranmission changed after leaving something started clicking…read morereally bad , called a mechanic and he said to park the truck and call the shop , we did and no answer.