Recently had the pleasure of stopping in for a much needed oil change for my Chevy Colorado. Not only were the staff extremely knowledgeable and swift with the oil change; they were also very friendly and made for a relaxed and inviting environment. Would definitely recommend for anyone in the area. read more

Took my chevy 3500 to have oil and tranmission changed after leaving something started clicking really bad , called a mechanic and he said to park the truck and call the shop , we did and no answer. read more

Fast service, friendly workers, thorough. Won't do anything not needed, but will tell you what should be done according to your service schedule for your vehicle. read more

Had a great experience getting my oil changed. There were several cars in line but I was able to get through in no time! Very friendly customer service. Overall, just a wonderful place to go get your oil changed! read more

I got to the business right before 5, I had also called and told them, I was Going to try n make it before they closed, the attendant that answered never said he wouldn't have time on the phone, rushed to get there and they wouldn't change my oil. Which should have been specified on the phone knowing I was on my way there. And they need to change hours of operation on the website to 5 not 6pm. read more

After running around for appointments this morning with my dog, I stopped Fast Change today at the Abingdon VA location to get my oil change. Once I was guided into the garage for the oil change, I asked if I could fill my dog's water bowl up with water and they said no, it's against company policy. I asked, I can't get water from the bathroom sink for my dog? The answer again was no, it's against company policy. I replied I'll just go somewhere else. This was my first visit and my last to any Fast Change Lube & Oil. read more

Okay, so I've used this location 4 times now and have been really impressed with the customer service and friendly mechanics there. I know it's their job to be salesman sometimes, but the mechanics are never pushy when it comes to selling you products or better parts. Overall a fast, easy, friendly experience and not to mention reasonably priced. read more

Was not fast. There was a car in each bay when I arrived just after it opened. Waited 40 minutes to even get in the bay. Once in the bay, it seemed to take forever for them to get my information entered into their iPad. I said I just needed a quick oil change, but they kept pushing other services. When they were done, I got I my car and found that the steering wheel and door handle were really greasy and the windows they had "cleaned" were extremely streaky. read more

I have been very impressed with the great customer service from Fast Change. I have had all my cars serviced multiple times. The staff is friendly & knowledgable! read more

Looking for a fast oil change, fluid change, lube job? This is the place to go. The average time for my last 3 visits was about 13 minutes and that includes going in to pay. While the prices are a bit hefty, the service is very good. read more

I shop at this store and I have nothing but good comments for them. They are fast and complete. They advise me on anything about my vehicles that may need some attention. They are friendly and polite and one of the employees is a West VA sports fan. There is nothing better in the mountains. I will be going out there today for service. I expect to be in and out fast. read more