You want to take your car to a place that won't cheat you? Go to this "new" Firestone branch! They…read moreare polite, helpful and will work with you. In other words, if they can make me happy, then I'm sure you'll be cheering!! Woot Woot! I'll definitely be back... This has become my only place to take my cars! Thank you guys!

I brought my tires with rims to be that I had just purchased to Firestone in Newington CT for…read morebalancing. I had just purchased the rims, and they were in perfect condition. Upon pick all 4 rims were scratched as if they were dragged on all the others. The manager at Firestone said it was curb rash! I had just cleaned and polished them before dropping them off. I believe who ever picked up the tires dragged the tire over the rims which may have had pebbles in them and scratched all of them. The manager was horrible, very snarky and took no responsibility at all. I will never go to another Firestone again

My husband and I took our Mercedes suv here for an oil change and major service- and both were such…read morea great experience! We highly recommended coming here for any of your service needs! Oil change: The oil changes here are quick and easy and for a good price. It's express so your in and out. You can get the basic oil change to the more premium mobile 1 oil change. You have nice options and the guys are super helpful in recommending what you should get. Service: We had to get some other major work done with the car and Frank who was our main advisor helped us the entire way. We highly recommend working with him. He explains what's going on, what your next steps are, and why he is recommending certain parts. He is extremely knowledgeable and made this service super simple. We also worked with Robert who was just as knowledgeable and was great to work with! Overall we highly recommend taking your vehicles here!

I had an unfortunate experience at this tire shop and feel it's important to share…read more I called ahead of time to ask if they installed tires that weren't purchased from their shop. The individual on the phone assured me that they did and told me they would be able to take care of me. Since I was only about five minutes away, I made the trip over. When I arrived, I was told by the person at the front desk that the "tire guys" wouldn't be in for another 20-30 minutes. Although I was already in a rush--which was exactly why I called ahead--I understood and was willing to wait. The problem was that 20-30 minutes turned into nearly an hour and a half. During that time, I watched numerous other vehicles and customers come in and out. When I eventually asked for an update, I was told that my tire was "getting done now" in the back. Yet more time passed before my vehicle was even pulled into the garage. All in all, it took approximately two hours to install one tire that I had brought with me. My biggest issue isn't the amount of time the actual job took. I would never put a price or time limit on someone's work, because I understand that things can come up and jobs can take longer than expected. My issue is the misrepresentation of the expected wait time. If I had been told upfront that I would potentially be waiting two hours for a single tire installation, I would have made a different decision and gone somewhere else. If your looking for a time friendly shop, this is not one I would recommend.

I had a wheel alignment on July 9, 2026. I couldn't ask for better service from clerk #619. He…read moreexplained everything before and after my car was serviced. I was told to come back for a calibration after 25 miles which was the next day. July 10. I did not have an appointment and Steven was at the counter when I walked in at 8:10am. They were very busy so I prepared myself to be there for some time. Much to my surprise I am in my vehicle writing this review at 8:33am. Thank you Steven and all workers at this location. In my 2 day encounter I saw the employees handle every customer with the utmost respect. I've been to other Town fair tire establishments and by far this is the location I will be sticking with.

Town Fair tire is a great tire shop with great prices on all their tires. The sales people are very…read morefriendly and helpful. I'm not a very knowledgeable person when it comes to tires so it's nice to have somebody who can give me a few different options to choose from and all from top quality brands

08 Trailblazer 3LT Belltech lowering kit…read more So frustrated with different alignments locations. Some say "I'm not touch that" some say "oh it's fine with caster and camber are off". Caster are off way backward and get hard and feel the stress when turn on left or right not reach the limit yet. Wallingford Chevrolet Service desk kept say it fine I said no it not fine! Please fix it. They gave me Silas Deane Auto phone number. I called and spoke with Shaun the situation. He said of course come over and I'll take care of it for you. So I came and hand the key to Shaun, wait for 2 hours because Trailblazer front alignment really pain in @$$. While I'm waiting I saw my trailblazer came parked outside I went out to look at caster and camber. Looks good to me so I went back inside and Rob told me all ready and gave me the alignment result. I'm so so pleased with the result are so perfect! Finally I'm satisfied and leave park lot in big smile! I can't thank you enough Shaun and Rob for your excellent service and took very well care of my Trailblazer! Mostly definitely come again for alignment in future! Again thank you Silas Deane Auto!

Its always nice to be treated with respect and knowing your vehicle is in good hands…read more They are true to their word inexpensive and good

This review is for Emissions Testing. I was in and out in about 20 minutes on a fairly busy…read moreThursday morning. It seemed that most of the people in the waiting room were also getting their emissions done too. As all places that do Emissions testing, it's $20 cash. You do not need an appointment for this service and they have 5 or so parking spots specifically for it. I will definitely return when our other car needs the same checkout.

Fast, transparent, quality work. Got me in and out within my timeframe with no upsell. Chris was…read moregreat keeping me in loop every step of the process. Great 1st experience and will absolutely use again or recommend to others in the area.

Locally owned and around for over 100 years!…read more Anthony - the owner is honest and won't rip you off with expensive "discount" tires. I was in and out in less than an hour. Can't go wrong!

After multiple attempts at 3 other mechanics for tire repair patch and they all said NO we can't…read moresee you. Since I was losing air at a fast rate I needed a quick repair. Called Anthony and setup appointment within a couple hours, showed up and was helped right away. Mechanic was super helpful and able to get me out in less than 20 min. It's been over 2 weeks and no more lost air. Highly recommend and will be back here for oil changes and any other repairs on my truck. A+

Pretty much the only place I feel comfortable going for an oil change. I've been taking my cars…read morehere since my very first car... a '94 Jetta that was PINK! Oil changes here are always quick, yesterday I was in and out in 15 minutes. Prices are reasonable. My basic oil change yesterday cost $36.11. They never try to sell you things you don't need (i.e. "you need new headlights! you need new wiper blades!") which is refreshing. I've never had work done on my car here, so I can't speak for those services. The gas prices here are usually comparable to the cheapest in town, sometimes a few pennies more. Cross is 1/4 mile from my house, so it's my go to gas station! They also have a great variety of snacks/drinks/coffee (yum) and they have ice.

We were in a bind and needed a new tire that they didn't have in stock. They were very gracious and…read morewent to there distributor while they entertained us. People were warm and friendly and prices were very reasonable. I could only imagine how nice they would be if I was a regular customer. I think they should open one in Fairfield County. Thank you again!

My vanity mirror in the car pop off and needed a special screw driver I did not have to fix it…read more Took a chance to get some help from Pep Boys. The manager Carlos received me with such warmth and asked a mechanic to help me out. His mechanic Jovani was also so kind and patient me me. He too the time to assess the problem and fixed with no problem. Definitely will come back to get some services done. Thanks guys for all your help!

$1000 for rear brakes 2014 CRV. Was told that I needed rotors and one caliper and fluid flush. Pads…read moreof course too. This is with $100 off supposedly. Well above the calculated average for this zip code it turns out. They musta smelled my sense of urgency about the matter.

Cruz New & Used Tires has the best prices when it comes to buying used tires for $25.00…read more That is the best deals in town!! Thanks Rolando Cruz

Rolando, Mi Hermano!…read more First of all, $25 for a mounted and balanced used tire is one of the best deals in town. As I briefly perused the inventory, most of his tires have a lot of life left. Will you get a matching set of four? Probably not, but can you argue with $100 to replace ALL your tires? Perfect for someone with a beater that just uses their car to get around town and doesn't see any sense in spending much for new tires. More important to this review: my situation. Balancing tires is somewhat of an art form. And god did I have some horrendous tires and wheels on my truck. Honestly, they were beyond repair. But even so, Rolando and his helper ALMOST got rid of all the vibration related to poor balancing on my original wheels. It was a good job given what he had to work with. But finally, I had it with the stock tires and wheels. So two weeks later, I craigslisted me a nice set of gently used alloy wheels with Goodyear Kevlar All-Terrain tires on them, and I took them straight to Ronaldo. He ran into some challenges during the balancing process, but the result? PURRRRRRFECT. No vibration whatsoever. And amazingly, he charges $5 to mount and balance a tire. CRAZY! I tip him every time. Technically, the total cost of services rendered during my two visits was $55, but I've paid him $80. Worth it. Yeah, it's just a little tire shop crammed into a garage in New Britain. But aren't people more important than presentation? Ronaldo Cruz is a good man, and you should give him your business for sure. Hablan Español!

José at the Rocky Hill location in August 2023 helped my wife and I out in a major way. They price…read morematched out online order managed to get us 4 new tires on the car within the next day before we had to leave for a week's vacation. I would definitely connect with him as he was transparent about every step of the way. I knew when the tires came in, the order went through and when the car was ready. We also thought we lost a black bag the wheel lock comes in. Turns out it was placed underneath the hood. Noticed while I was driving. Great spot because it made it the whole trip there before I noticed!

Just got a flat tire repaired due to a nail puncture- $14 and an hour of our time - great…read moreexperience!