Larry may be a younger associate, but he clearly learned to put a customers experience first . He…read morechecked my battery and alternator, confirmed if battery under warranty still or not, and then when i told him my intention to purchase a battery elsewhere due to price, he still remained helpful - clearly great asset for this location . Ill definitely keep this location in mind cause of him and this helpful experience which i have sadly seen almost as a lost art in other places.

Ridiculous behavior, Very ignorant when it comes to automobiles and parts. Went in and dealt with…read morethe rude manager on multiple occasions. I was nothing but polite and patient asking for parts. He thinks he knows it all and was very rude when I am an ASE certified tech. Most recently my son went inside with me and was told to leave because he didn't have a mask. I would have just let him sit outside while I grabbed my can of paint, but the way he treated my disabled son was outstanding. I will be driving an extra 5 minutes to go to the other location on Redding to avoid this location from now on.

I really appreciate that when I called and then came in to get headlight bulbs for my car the…read moremanager and other workers were super helpful and even put the bulbs in for me. Great place if you are looking for workers who are helpful and knowledgeable.

The manager Jason was more than helpful to come out in the rain and give me a hand with changing my…read moretaillight when he saw I didn't have the proper tools. Great experience. I will be back next time I need anything for my truck.

Great place. They acknowledged me When I went in the front door. They knew exactly what I wanted…read moreand got it right away.

Great people. Every time I've come in they always help me with a smile and when I'm buying in bulk…read morethey tend to help with the price a little. We need more people like them that are just trying to help others.

I'm from out of town but pass through Loveland. My car broke down and I went in to ask them for…read morehelp. They were out of were out of what they recommended to use. I asked if there was a place around that might have it and they said nowhere close. I get on the computer today to find places close by to get my car towed to and low and behold a NAPA Auto Parts store three parking lots over. Thanks guys. I pass through Loveland a lot but will never go into your store again. If you have to lie to make money then you will not see any of mine.

Horrible customer service. Every time you go in lots of talking between workers while people stand…read morein line. If I could give them zero stars I would. Luckily there are several other stores in the area. O'reily and Napa smoke the customer service at this store.

If I could give 0 I would. Worst customer service ever. Ordered online and tried to return unopened…read moreonline order but because of something in the system that was their fault they could only give me store credit. WTF I don't need that much in auto parts. Advantage has my business now. They took stuff back with no problem.

Positive Experience....My Daughters car broke down Out on the street. I jumped her battery and got…read moreit to AutoZone 8241 Highland Pointe in Westchester.The battery tested bad but I still wasn't convinced.I told the technician that I will pull the battery to test it inside.If the battery failed,I would buy a new one. We had to purchase a new one.Autozone installed a new battery and we sent my Daughter on her way.... Absolutely Positive Experience at AutoZone 8241 Highland Pointe Dr in Westchester.You have Great Technicians working there. Excellent Job !!!! AutoZone

I had a battery die on my car and needed it replaced. I went in, they helped me pick a new one and…read moreI asked them to install it. Although the installation took a bit longer than I would have expected, it all got completed and everything is running fine.

Terrible service and horrible warranty of tools. I purchased a breaker bar 10-15 years ago and it…read morebroke. I took the tool back in and they refused to replace the tool without a reciept. I will continue to buy Craftsman tools as they TRUELY warranty their tools... Power Torque tools are a waste of money and will leave you stranded.

So I needed some brake fluid. I prefer to go to an auto parts store than a big box, even though I…read moreknow they cost more, because the turn over on things like brake fluid is slow at big box stores. So two guys behind register. One is sitting on a chair the other is busy with a rental tool issue. I politely asked can the other seated guy check me out. He said he couldn't? The other guy switched and came over which was nice. But the. The fluid rang up $12.49 and the price on the end cap is $11.99. I showed it to him and he said he didn't change the paper tags yet so I had to pay the $12.49. It's $0.50 but it's not the point. Every store respects the price at point of sale if there is an issue. I won't be back. Dumb asses. Customer service is the key in commodity products there is an autozone a quart of a mile away.

This place is hidden in a strip mall been there a couple times guys that work there are great and…read morehave good knowledge about car parts helped find an alternator for my truck did the research and got me my part. Can say enough about this place very very helpful

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Very helpful nice and polite. A go to for auto paint. Yes yes yes yes yes yes yes yesread more

If you like being over charged for inferior part shop at Smyth. The machine shop is ok.read more