got an extra charge onto my bill, even though I did not select that service when scheduling my appointment. Their reasoning was we add it onto the bill and talk to the customer when they come in. I dropped off my key and not a word was said to me now I have to wait for $180 refund. i'm wondering if the sales rep gets a bonus every time they add on road hazard to brand new tires? Watch your bill! i'm assuming because I'm a woman they think I have no idea what I'm doing unacceptable customer service read more

Purchased 4 tires, not aligned. Returned next day to fix, had to leave car overnight. Low air warning light came on, they didn't put valve caps on new tires Had to get alignment from dealer. Oh, and when returning to Tire Discounters to have them fix what they didn't do, had to wait outside for 6 minutes for them to open, even though I walked into office and service bay doors were open. Piss-poor customer service and incompetent technicians. read more

I needed a new tire put on; James was great with getting me taken care of. I am happy with the service I received.

Bought a tire for my son's car on Saturday January 27th from the Ferguson location for my son's car, he drove back to the university of Cincinnati 6-7 miles. The following Saturday February 3rd he went to his car and the tire was flat. I filled the tire and had him drive it home 7 miles. Took tire and wheel to out mechanic figuring he picked up a nail, no tire was torn up on the inside due to not sealing with the wheel lot of shredded rubber. Took tire back and was told I needed to buy a new tire after 14 miles on a $325 pirelli tire. Now I'm out 600 plus dollars. That's the worst customer service I have ever seen in my 38 years of driving. I will be taking my tire business for my six cars anywhere but tire discounters after this treatment read more

Tire Discounters - Tires Near Me - Cincinnati, Ohio

I needed a tire plugged on a busy Saturday, and they got me back on the road in almost no time at all. I've done business at this Ferguson Road Tire Discounter location in the past and their service and experience has always been outstanding, so my family will continue to go there with any tire needs. I always feel that they appreciate my business; not something I say lightly, and a quality that's extremely hard to find in any retailer these days. read more

Twice I have come here to get my "free alignment" with no success. Twice. Both times they have tried to upsell me on $400-700 worth of repairs that they claimed to be necessary before fulfilling an alignment. Both of those times I also consulted my personal mechanic, who took a look and said everything was fine, and there was really no reason for them to deny me my alignment. The lock nut they said wouldn't budge my mechanic was able to loosen with very little effort. The "free alignment" is anything but--you will pay for it with hours of your wasted time. read more

I have always purchased my tires from them. 3 cars, I have probably bought 20 tires. I bought 4 for my son's car. He hit a pothole. Tire bubbled on side. Took to Tire Discounters and they did replace the tire. But charged $50 for install and another road hazard warranty. Their version of "free replacement " may not mean what you think. read more

This is the worst place ever. We contacted Tire Discounters on Ferguson road on Friday and ordered 4 new tires for installation. We were informed that the tires will come in Monday morning. We dropped the car of Monday at 9 am for the installation and were told we get a free alignment and oil change and it will take a few hours. At 3 pm we received a phone call and were told the brakes and rotors should be replaced. We agreed to the repair and were guaranteed that the car will be finished by 5 pm. At 5 pm we received a call and were told that the car will not be done before 10 am on Tuesday, even that we had told them we were leaving on a business trip on Tuesday morning and needed the car to be done. At 10 am Tuesday we got a call and were told the car is done. When we get there we were told that they fixed the wrong car and it will take another 1.5 hours to fix the brakes. After all of that, when it was time to pay we found out that they did not even do the oil change at all, but we could not wait any longer!!!! Wtf?????? Terrible terrible place !!!!!!!!! Don't go there!! read more

My husband and I frequent this Tire Discounters for tire rotations and oil changes. The guys who work here are always very friendly and helpful and they're always quick to service our vehicles. In fact, the day before our wedding I was run off the road by a distracted driver, shredded my tire, and destroyed my rim. Later the next week I called this location for a quote and they said they'd have to order the particular tire I needed and gave me some competitors to call to see if they had my tire in stock. I thought that was pretty nice of them, but when I called the other businesses they sure did have my tire, but they gave me quotes that were $300-$500 more! I called this location back, they ordered my tire, and my car was good to go the very next day. They did end up charging more than three original quote, but not much more and they gave a transparent explanation as to why the price changed, so I was fine with it. If you're in need of vehicle services I'd say this location is a good choice! read more

I took my truck here because I had a flat tire. I got there 1 hour before they were closing unannounced and they seemed busy! I told the guy upfront, i believe his name starts with a C, that I had flat and wanted to see if they can patch it up so I don't have to buy 2 new wheels and they took care of it right with in2 minutes. Total waiting time for me was 5-10 minutes. I will sure be back! read more

Wow. And I do mean wow. I cannot begin to explain my satisfaction with this location of Tire Discounters. Service was quick and reliable and the staff was IMPECCABLE. Authentic customer service that truly makes you feel VALUED. All I have to say is: I know where my go to spot is for my tire needs. Thank you, Tire Discounters. Thank you. read more

Service receipt quoted ahead-seal was applied to left front tire, when my wife got home, that tire was low (20.5 lbs.) Added air to 32 lbs. and now observing,... will go back to Tire Discounters if this continues. read more

Had a slow leak in my tire took in for them to check. Was told they couldn't find anything. Took somewhere else and they pulled out a large nail. I will never be back. Terrible service. read more

I will never return to TD, and I been a long time customer. I was blatantly LIED TO about a tire I had them check. Told me they couldn't repair it because the nail was "too close to the sidewall". After buying a tire online and having it changed at another shop, the tech looked at me and asked why I didnt just have this one repaired? Much to my chagrin the nail was dead in the middle of a tread - no where near the sidewall. Disgusting. Dispicable. I will never be back. Had to give 1 star or I woulda gave zero. read more

I had a windshield wiper motor(?) replaced a week ago. Yesterday my wiper blades were resting in the up position. The counter person who serviced my car admitted to me he hadn't done it correctly. When fixed he pointed out that I had a crack in my windshield. He took no responsibility for it and warned me that it would spread. It spread and quickly!!!! Had it been there prior, I would have seen it spreading on the way to TD. I have an appt at Safelite in the a.m. You thought you had me but you lied. That's not cool, Jon! read more

Took my car to get the tire patched. They told us they couldn't patch it because the tires were too old and needed to be replaced. I bought the car used and it made sense that the back tires were worn out, so that was fine. However, they tried to convince my husband that all four tires needed to be replaced when in reality the front ones are only a few months old. If he hadn't known I got them replaced we would've spent a lot of money that wasn't needed. People were friendly but I won't be going back for fear of being sold something I don't need. read more

Arrived car went straight tonthe service bay. 90 minutes later still sitting here in lobby. First time last time here. They definitely care about making money but not your time read more

Need to get my wheels and tires swapped from one jeep to the other. 35" tires and wheels. Theses are heavy and staff and techs knocked it out. Thanks for the top notch service. Highly recommend to everyone. read more

I have been coming to this location for the last 15 years. They always provide fast, efficient service. I had to get my tire replaced yesterday. They were able to fit me in right away and they had the tire I needed. What keeps me coming back is their honest service. I had a car, years back, and I brought it in for a full set of tires. The technician looked at the car, then brought me back to the garage. My car was unsafe to drive and he showed me the part of my car that was going to fall apart. I'm forever grateful that he opted for my safety instead of a sale. I've only gone to them for tires but a friend told me they do her brakes and she's really happy with them. Why I didn't know they did brakes, I don't know. But when I need to have mine updated, I will definitely come here. They are reasonable and make me feel comfortable with what they do. read more

Hit the curb with my front tire and the steering was wobbly. Went there to get it fixed and was quoted $2400 for new struts, control arm, etc. They offered me a credit card and then offered to buy it from me when I said I still couldn't afford that even though the car was in great shape otherwise. That made me suspicious. Took it elsewhere for a second opinion and they said the van needed minor repairs ie new tire, tire rod and new alignment. I suspect they saw a single woman and thought cha ching!! I will never set foot in Tire Discounters again. read more

Excellent service! Tires were installed in a timely manner.

Buyer beware: Tried to take advantage of my 19 year old out-of-town UC student by first refusing to honor their own written quote. Fortunately, she refused and demanded they honor the valid written quote item for item. Her persistance saved us over a hundred dollars. Shameful that they would try to take advantage of any customer and especially a young college student. read more

Good service. Everything seems to be working well. I was advised that the prices were reasonable.

5 stars for employee JP who was really nice and honest about the repairs needed on my vehicle. Will return in the future if I need any more repairs. read more

This place takes you for a ride. After taking my van in for shocks and struts, I ended up with a busted steering column. After they fixed that I ended up with 2 broken wheel axles and a broken coil. $5000 later I will never return. They would not ever respond to any emails. I really wouldn't give them 1 star but had to in order to post. read more

Although I know they do a good job they are extremely slow. I was told I was the next car in line yet have watched them pull 2 other vehicles into the shop ahead of mine. To top it off I am at their mercy with a flat and already been here for 30 minutes sitting in the waiting area alone and no one else is waiting. This is NOT good customer service read more

I've been to this location a number of times and they always give me great customer service - trustworthy and courteous.

After driving on them for a few days I wanted to thank Matt at Tire Discounters for doing such a great job on four new tires. They include everything in the price including an alignment. The tendency to pull to the left and the shimmy is gone! Thanks for getting us out of there in less than an hour too. read more

Nice to see folks appreciate old fashion customer service. From the price, to tire quality, to the wait time - this place under promised and over delivered. read more

cory and the crew were helpful in my tire purchase, pleasant experience. thank you read more

First, I called in before the store was even open and Barry took the time to answer all of my questions with a very pleasant attitude, give me my options and, did not try and sway me towards a more expensive option like other places did when I called. Second, I called later to see if a time would be available and ensure that the tires were still in stock and Kevin was very pleasant and took the time to answer all my questions even though I could hear they were busy with a very pleasant attitude. Finally, this store is not in a neighborhood where common courtesy is very common yet while I was there, Barry and Kevin kept there very pleasant attitudes even when other customers were making irrational demands upon them and just being rude ( I would not have been able to bite my tongue). I have been to other Tire Discounter locations and while none of them were rude or anything like that, none of them held a candle to what I experienced today at the Ferguson location. In fact I bought two tires instead of just the immediately needed one because of the phenomenal customer service I received from Barry and Kevin. I am sure working at that location has to be taxing on a daily basis yet they were great and timely . When It comes time to replace other two tires I will go back to that location because of today went so well! read more

Just got 4 new tires and the best customer service. Raoul and the team rocks! Four new 17" tires out the door for 435...WORD!

Went to tire discounters this morning,not happy with the performance of tires i putchased at tire discounters the employees at tire discounters were patient and accommodating with me they called the tire manufacturer and worked out a deal that got me new tires at a discounted price for tires that were better tires than the ones i originally perchased,i couldn't be more pleased, shout out to Tire discounters on Ferguson rd in Cincinnati read more

If you want to be sheared like a sheep and go to T/D. Oh THAT WAS BADDDDDDD. All funny aside this is a big box company and as I have been told you can not please everyone. That you cannot have a store on every corner and have the finest help in all there are just not that many good tire techs in this area. So here is my review up date on the Fields Ertel store. They must use that as a training store never saw the same people there twice. I have had nothing but bad service and was told to go to the Sharonville store where their good people work. My 60,000 mile tires were shot at 25,000 miles even after 5,000 mile rotations 10,000 miles alignments. Then was told that oh that tire will do that. They sold me this tire watched it fall apart and said nothing when the Goodyear warranty would do something. Instead waiting and saying that tire will not work on the Tundra, you need Michelins on that truck at another $750 more. What a greedy company........DON'T SHOP HERE.....THEY WILL CHEAT YOU......AND THEY DO NOT STAND BEHIND THEIR WORK.......BUYER BEWARE. read more

I have always received the best service from Tire Discounters. They are amazing and I will never go anywhere else.