I have been getting my oil changes done here for the past 2 years…read more Back in the spring, I had a problem with my 2014 Jeep Compass, not accepting gas. Took it to Truman, at Meineke. He figured out something ( I don't know technical terms!) to make it accept gas, and charged me a minimal price, since we didn't know if it would last. Well, in September, it happened again!! He did more intense evaluation, & tweaked it, but unfortunately this didn't last long, either. I took it back on October 11; he figured out what was hopefully the problem, and charged me $0 . Even if it happens again(I hope it doesn't!), I won't blame Truman, because they did such a great job along with their excellent customer service, they will still have me as a client for any other issues!! LOVE Truman & MEINEKE ON COLERAIN!

Update I am increasing my Meineke review from 1 star to 2…read morestars because they reached out to me and asked how they can make it right. They offered an oil change. I suggested the oil change (because they overfilled it), plus actually, you know, fixing the exhaust hole. They called me, unable to find the hole. I suggested they start the car and feel for exhaust. I hate that I, the non-mechanic, had to suggest that, but it worked and they found the hole. So they put a foil patch over it with a couple of clamps instead of replacing the pipe (See picture attached). So $800 gets a muffler, a bracket welded on, and a foil patch these days. It took three trips to Meineke plus one trip to another mechanic to fix the axle damage. Would I recommend them? No, no I would not. =============== My old muffler rusted through, so I went to Meineke to get it fixed. They did the work for a bit over $800 and sent us on our way. The car was still making a lot of noise, so we brought it back. They told us it was because the engine was low on oil and they topped it off and sent us away again. Now the oil is about an inch above the full line and it was still making all the noise. I took it to another mechanic and looked at it myself while it was on the lift. The picture of what I saw is attached. The muffler mount was rubbing directly against the rear axle. It wore through the metal clamp that held the boot in place. My mechanic bent it away from the axle and zip tied the boot back in place. That took care of 3/4 of the noise. The rest was because of a hole in the exhaust pipe about a 18" before the muffler. Next on my to-do list is to buy some replacement pipe and suction out some oil. This is basic stuff at a premium price and they couldn't even get it half right. I'm not impressed. I've attached a pic of the work, including the welding that looked like it was done by an amateur.

This location is the best! Always quick to get me in - today I called last minute (one hour before…read moreclose) and they were able to rotate my tires and put in a new headlight! Friendly staff, good prices, highly recommend!

I'll preface first by saying this is my first ever Yelp review. I'm normally the type to genuinely…read morenot care enough to "slander" a business because I'm hurt I didn't get my way. So just know I'm not "one of those" customers. I'm a girl in her 20s, and I used to only trust Monro with my service. I felt great knowing there was a woman working there, it made me feel like I wasn't being ripped off or taken advantage of for being young and ignorant. But I never really spoke to her, I'd only speak to this man who may have been manager/owner or just the primary desk person. He always seemed a bit condescending to me, but I chalked this up to being tired of angry customers mad they have to pay to maintain their car. I really did think I was getting the best service, and I would convince myself my instincts were wrong and maybe I was insecure because I was in a place with experts on something I didn't know much about. It has been 2 years now since I got a new battery from Monro. I had this battery replaced for a pretty penny, and now 2 years later it needed to be replaced again. The technician told me they used a cheap, low quality battery. They fixed it for about 3/4 the price Monro did without me even mentioning what Monro charged. Also, this is funny to admit but I was told during the battery replacement at Monro that my windshield washer pump was going to cost around 300-400 for service and parts. I declined doing this because I only could pay for the battery at the time. 2 years goes by, I finally decide I want my wiper fluid again. This shop charges $200 for install and parts. All the while telling me what codes were read and what they meant. The FARTHEST from condescending. I feel that Monro was taking advantage of the fact I had little knowledge of how to take care of my car and would purposefully ignore issues so they could charge me their base service rate to come back again and add it onto the bill. I don't know if this is a management issue or the mechanics I dealt with specifically, but either way. I'm hoping to save someone the trouble of being over-charged and under-serviced.

We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

Went in for a brake light check, found to be a little low on fluid level. So at this point I had no…read morecharge and the immediate problem solved. Steve the manager checked my records and found the last fluid flush was 7 yrs. ago so I authorized it, and in addition there was a 20.00'rebate! Steven even rotated the tires because, get this, it needed to be done! Great service, that's why they get all our vehicle matenence.

Today, I had my car towed to Tires Plus in Forest Park OH as I had a rear flat tire, with no spare…read more(a Tesla Model Y). I contacted them in advance, and the manager, John Dean, was incredibly helpful and assured me they could work on the car. Two other tire dealers told me they would not work on my car because (1) their lift would not work on a Tesla (?), and the other said tie OEM tires have foam inside, and cannot be worked on. I arrived via the tow truck, and decided to replace both rear tires with Bridgestone EV tires. They worked me into their busy schedule, and I was told they had a tech that was trained to work on Teslas. Everything went great, and I love my new tires!

Visited Tuffys on Fields-Ertel Rd, Cincinnati today for the first time and had the best…read moreexperience!!! Brian and Roger were so friendly and professional. Brian welcomed me and my children and treated us as if we were old friends, carrying their school bags, offering us drinks and making sure we were comfortable. My car hadn't been serviced in years and needed a lot done - they fixed everything in less than 3 hours (including getting parts delivered) and the price was way cheaper than anywhere else I've gone in the past. This was the single best experience I've ever had at a mechanics (which says a lot given that my car had so much wrong with it) and I will definitely only go to Tuffys from now on. Brian and Roger made a loyal customer out of me after just one visit!!! Top Marks!!!

Came in trying to get spark plugs replaced they quoted me over $4000 for other crap that I didn't…read moreask for I said no to their services and they still charged me 200 bucks for a diagnostic that says the same exact thing that my free diagnostic from AutoZone said don't recommend these guys they upcharge the hell out of everything and don't care about their customers. All they care about is money.

I am new to the Cincinnati area and (naturally) this is when my car's AC stopped blowing cold air…read more I called Christian Brothers and was told to bring my car in the next day. All the staff were so helpful, particularly Jason, in explaining what the problem was, and how much it would cost to fix it. The price was very fair and they even loaned me their company truck (free!) so I didn't need to rent a car or take an Uber to work. The front office was decorated beautifully for an auto repair business and the customer service was just as warm and welcoming. My car was repaired the same day and I was advised that if the problem recurred, I should bring it back in because they put a dye in the AC system to locate a potential leak. I highly recommend this business; I can't remember having such an enjoyable experience with an auto repair business!

So the owner Doug B. (No last name) responded to my negative but truthful review of my service…read morecomplaint. He never reached out to me personally until my review. He then exposes the fact that I am also a business owner and put my company email on his response. I am a proud 52 year business owner and can honestly say I have never treated a customer that way I was treated at Christian Brothers. Not saying I never had an issue on a order but always worked a settlement out. I got nothing for the $2800.00 repair that didn't fix the problem after I was assured it would. After it didn't He now informs me that can happen. Another $3600.00 with this company where would it end.​

I need my lawnmower tire changed. I brought it to them with a rim and a new tire. They charge me…read morevery reasonable price. Another tire store tried to charge me $35. They did it for $5.36. I was so happy those guys made my day thank you. You guys are great.

I went to Discount tire after my oil change appointment at the Jeep Chrysler car dealership on…read moreKings water drive. I needed a spline key for my tires which the dealership stated they had none and therefore couldn't get my tires rotated mind you I just got the car last August from them. Anyways i stopped in discount tire and was helped by a gentleman name Robert. He was really helpful and came out to inspect my tires and found the key I needed . All free of charge. So nice and I'm thankful cause i purchased two keys from Amazon already that didn't work out.

Incredible staff. I was in desperate need of a repair and was two hours away from home. The staff…read morewent out of their way to really help me. I will forever be thankful for their help and kindness. I reopened my yelp app after many years just to express my gratitude towards this department.

I have a 2022 Ford edge. They were the only ones to change the oil in it. The last time I went and…read morefor an oil change they didn't put the panel back on. They said it was because some of the screws were incorrect. Well, they were the only ones that had touched it. So today I went in for an oil change somewhere else. They also said that two of the holding screws were stripped because somebody used the wrong size socket on it. I will never go back to this Walmart location. I'm done.