RJ and the entire team at Automotive Super Center are the BEST! I had a tire that needed to be…read morepatched. I also had them do a tire rotation and oil change on my vehicle. They had it all done in less than an hour at a reasonable price. I highly recommend them for all of your automotive repair needs!

These guys are my heroes. My car flipped out in the middle of the road right in front of their…read moreplace. They came right out to check on me and offer assistance. They moved my car out of the road, and checked to see why all the lights suddenly started going off. They ended up finding the issue, and I was able to get it fixed. They guys here are so kind, I dont know what I would have done without them that day.

Corey Fields is the manager. He was friendly and helpful. He got me a great deal on my 4 tires…read more When one of his help did not show up, he rolled up his sleeves and mounted the tires himself. Got me off on time. What a great guy.

Friendly staff and made some suggestions that saved me some money. That's always appreciated. Love…read morethat you can make appointments. Purchased tires and had an oil change the same day.

The guys who work here are super friendly and helpful. I've had some bad tire luck this year, so…read morethey've seen a lot of me recently! Business is apparently good because there is often quite a wait, so make an appointment whenever possible.

This was the most horrible experience I've ever had with a tire store…read more They did so much damage to our tire hub that it is going to cost us 4k to fix it. They are refusing to pay for the damage they did even though my husband and I sat there and watched them do it while standing in the parking lot. Please do yourself a favor and do NOT trust this place with your vehicle.

Had a great experience with Tidwell tire. Everyone was extremely friendly and helpful. The prices…read morewere reasonable. And they got me in and out fast. What more could you ask for? I would highly recommend Tidwell Tire! Big smiley face and a star!

Avoid if you value torque specs: I Took my car to Tidwell recently to have my wheels balanced and…read moredespite me leaving notes above the wheel arches specifying the lug nut torque spec (85lb-ft) and specifically asking the front desk to torque the nuts to spec. When I attempted to remove them a couple days later they were incredibly tight, and I ended up grabbing my torque wrench to see what it took to remove them - and every lug nut maxed out my wrench at over 190lb-ft... would be frustrating to have this happen from a cheap shop, but especially from a "premium" one like Tidwell. But that's not all. I then spent a few weeks (and a little over $1000) chasing down a cyclical tapping noise from somewhere in the driveline only to eventually have a shop discover that the wheel weights used were installed poorly because they didn't fit the rim profile correctly and were rattling about at certain speeds. They said the wheel weights should have been the stick on kind and not the clips for the rim shape. Worth mentioning that I had requested stick in weights because I prefer those anyway, but was told they didn't have any. I've used Tidwell before a few times and they're more expensive than most, so I thought I would be getting better service. This wasn't the only time they over torqued my lugs but it was the most extreme, and it will certainly be the last. I almost didn't bother with making this review, but discovering they botched the wheel weights was too much.

I wrecked my Dakota and they repaired the right steering suspension and did a wonderful job six…read moreyears ago and linemen is still spot on

I had an appointment there for an alignment and my vehicle was there for 3 days and they didn't do…read morenothing to it. i kept calling them to check on it they kept telling me it slipped through the crack and they will get to it. i went to pick it up and they told me nothing was wrong with it. and it had a nail in the tire that was not there when i took it initially. I took it to another shop and they did it in one hour.

Our broke down in Marshall. Luckily, we were a little over a mile away from ETTA. They were able to…read morediagnose our issue almost immediately. This was on a Friday afternoon. They promised they'd get things started on repairs Monday afternoon. Monday morning they called me with an estimate and had everything taken care of mid-afternoon. These guys take pride in what they do and serve their customers well. They were a life-saver for us!

We were travelling from Bryan, TX home to Ohio and broke a spring on our utility trailer. We were…read moredirected to East TX Truck Alignment and could not have been more pleased with the service and repair. They got us on our way in just a couple of hours. The crew there could not have been better; they hopped on our problem right away and were very gracious. Price much less than we expected for a rush job. Sincere thanks to the crew at East TX Truck Alignment.

While I was traveling, I had a tire emergency that needed immediate attention. A friend recommended…read moreCRS Tires and the service did not disappoint. They swiftly tended to my car and I was back on the road in under an hour. The customer service was top tier and they even allowed me to bring my dog in the waiting area. If you need tires in Hallsville, this is the place. Thank you, Carlos and team!

Don't get me started on them!! Hubby almost lost his engine because they tightened the drain plug…read moretoo tight and stripped the threads. Luckily he got his check engine light notice right next to crows automotive repair shop. Pulled right in. Crows said there was 0 oil in the engine, so he put in a new drain plug and put in new oil. It works fine. But with labor it was 186$ So hubby asked if their was an oil spot where he parks in our driveway. Sure enough. We never noticed. He contacted Valvoline and filed a dispute. They said they aren't liable for it because they said he should have taken it up there before he decided for a mechanic to look at it. So Valvoline wanted hubby to tow it up there. Ha! I doubt they'd even reimburse for that.. So all in all they denied everything and won't reimburse us. This isn't the 1st time. A year ago I lost my engine under carriage going down the highway. Turns out only 3 of 10 bolts were put in when Valvoline changed the oil. Read the fine print and it says they aren't liable for this. So I paid 100$ for a new under carriage and never went back. We thought we'd be good since the 2010 f150's have no under carriage then the oil plug thing happened. So yeah we will never ever ever go back to Valvoline. And PSA.. this is the Valvoline on the Spur next to the window tinting place.

Valvoline has some of the worst customer service I have ever seen. The first store that I went to…read morefor an inspection told me that the person that does their inspections was getting ready to leave early and was not willing to do the inspection at 2 pm. They also told me that there was no one else trained to do inspections. The next place that I went to broke my tail light by using a drill to tighten down a screw on a plastic light fixture in front of my eyes and proceeded to tell me that it was already that way. The store manager decided to take the side of the employee and told me that they have it on camera showing that he did not do the damage. So I requested to review this camera footage and when we reviewed the camera footage together there was no camera footage that even faced towards the back of the vehicle. The store manager then told me that there was nothing that he could do about it and said that I need to pay him for their services. I told him that I would not pay for the services until the light was fixed. He told me that they would not be fixing the light and if I refuse to pay for the service then they would call the cops. So the cops show up and we both gave our side of the story and the cops said this is a civil matter and they could not do anything for either of us. During this time I told them that I would be happy to pay for the services once my light was fixed. After the store manager talked to the area manager they final agreed to replace the light. At after a short time the area manager shows up and starts asking me questions about the problem and I told him everything that happened. He told me that he didn't believe me and said that he didn't like the fact that I would accuse his guys of lying. From that point he said that they were going to replace the light but I was no longer welcome back and he didn't want my future business. I told him that this was crazy, I have been doing business with them for years and I have church friends that work in several of their businesses in my local area. The area manager then decided to inspect the light fixture and said that he sees dirt in the crack and he know that it was already like that, I told him that there is a lot of dirt around the fixture and even some in the fixture and his guy was also handling the fixture. He told me that his guys would not shove mud in the crack and stormed off yelling to his entire shop, " IT WAS ALREADY LIKE THAT I SEE DIRT IN THE CRACK". I followed behind him and told him that this has to be the worst customer service that I have ever had. He said that they will call me when the light came in, I told asked him if I could get something in writing showing stating that they would be replacing the light. He then got upset and said so you are accusing me of lying to you now. I said no, I need something showing this to just have proof when I come back up here. So he took my service receipt and noted that they would be replacing my light fixture. I told him that if it would be easier for them I would be willing to install it my self when they get it in so they would not have to worry any additional accidents. He said that would be fine with him. A week later the light comes in and I proceed up there with my own screw driver in hand. When I arrived there I asked the same store manager if they will be installing the light or if they would like me to install the light. He said that the agreement was for me to and they are not going to be able to help in any way. He handed me the light fixture and I noticed that this was an old one that they must have gotten from a junk yard or something. I didn't say anything because it did not appear to have any damage but was a little cloudy and sun faded. I asked the store manager if he would mind watching me install it and make sure that it worked properly so there would be no false assumptions. He kindly agreed to do so, as I was removing the old one I struggled to turn the light fixture loose from the bulb. I asked if I could borrow some pliers and he said no he was not allowed to help me in anyway. I was a little mind blown from this commit but not entirely surprised. After struggling for some time I finally got it changed and it worked just fine with no problems. I hate that it ended up this way and being banned for something that the workers lied about doing is crazy. What ever happened to good customer service in our country. I know that there are people that try and take advantage of companies, but the fact that I have been coming to them for years with no complaints or problems should have been considered before telling me that they don't need or want my business.