I come here for location and convenience, and because I can't lie on my back to change my own oil anymore. But, I'm done with this place!
It's a hassle every time I come here. They're always understaffed and slow. And they always find something to screw up or lie to me about. Yes, I've caught their auto service people in bold-faced lies just to get out of doing a job, or to sell me on something I didn't need.
But this morning they tell me that there's an issue with their supplier for Fram oil filters. Sooo, they send ME to the nearest auto parts store to buy my own filter so they can change it. The guy at the parts store tells me this has been going on for some time, and he's told them he can sell them more than one filter at a time, and they actually have an account there they could put it on. But they continue to send their customers there without offering to get it themselves.
So, I show the guy at Walmart my receipt, and ask to be sure that they're going to take that off my bill. He says, "Well, we'll try".
So my response is that, up to this point, I've enjoyed the humor of having to run errands for the world's largest corporation. But "We'll try" isn't funny anymore! Nor is sitting an hour longer than the 45 minutes they told me when I got here right after they opened.
Walmart auto service is a joke! They dont pay enough to get good people, so they dont have good people. And I dont mean to be do hard on the staff. The problem goes much higher than that! Who knew? Who knew? read more
