If chuck is who your talking to, go get a second opinion. Everyone that works here prays you know…read morenothing about cars so they can tack on endless more work. Chuck straight up lied on the phone and tried to charge me 1300 for a singular fuel injector. Will not be using them again, and I suggest to everyone else to stay far away.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Trustworthy people who are very kind. Highly recommend them for all your car needs. Appreciated…read morethe fast service!

These guys are amazing! I was passing through Augusta on…read moreI-20and my tire pressure gauge was dropping for no apparent reason. Stopped for what i thought was a nail in my Pirelli run flat Mercedes dealership and another corporate tire place would not patch a run flat. Couldnt even take me in to check it for at least 4 hours. But someone told me to try Whitehead. These guys took me right in, diagnosed it and brought me back to shop to see there was some asphalt caught inside the rim and tire bead causing the leak. Not a nail. . Once that was scraped off the tire sealed well. Crisis averted and i was back on the road. And they charged a very fair price for what they did and the attention to detail. If i lived in the SRVA i would give them all my tire business.

Free tire rotations if you've purchased tires from Mavis. I purchased a set of tires from them back…read morein December and the team here has been there to help out with tire maintenance by reminding me every 3-4K miles to come get my Tesla tires rotated. The gentleman working there helped me set up my schedule to where there were the least about of wait time and I was in and out within the hour. Not only did I get the rotation, but I was given free inspections on my TPMS sensors, thread life update, and brake/pad checks. Definitely will continue coming back here for my tire maintenance because this location has one of the best professionals in the industry working here. Highly recommend checking this place out!

Got my brakes changed here about a year ago, and recently they needed a change so I went to my…read morenearest shop instead. They told me that the last shop ( this one here ) put on the wrong rotors in my car and that's why my brakes were in such bad shape. 530 dollars spent and they couldn't be bothered to put on the right equipment for my car. Shame.

I went in for an oil change and I was aware that they were closing soon, it was 5:40 when I…read morearrived, I asked if they could still change my oil and they said yes. They looked at my truck for all of five minutes and stated there was a bad leak that they didn't feel comfortable changing it. I told them I would assume all risks to change it and again they refused. Now if the leak was that bad there should be indications where I park and there aren't any. I did know about a leak but needed my oil changed bad. After I left without an oil change I went to take 5 oil change, where they not only changed my oil but said that there was a leak but was not as bad as I was led to believe. So was about not feeling comfortable or was it about wanting to get off work? After years of giving my business to Jiffy Lube maybe it's time to change

My first experience. Staff talked Impersonally to me. Guys laughed…read morea good bit while under my hood. Got highest grade synthetic for oil change for my 4 cylinder. Cost was $100.50 total this date, July 2021. They WERE thorough during my stay, and prompt in all aspects, pointing out other aspects of car maintenance, like tires, brakes. Next time I think I'll shop around for better oil change price.

Stopped in, without an appointment, to get help with changing the batteries in my key fob. In less…read morethan 5 minutes I was in and out with a working fob. I have always had wonderful service at this Quick Lane location, and will certainly keep using this center.

From the owner: We are a division of Fairway Ford and even though we service every make and model because of our…read morerelationship with Ford we are able to sell tire for much less than our competition.

Very professional outfit. Alignment on car was done for a very reasonable price and the time frame…read morework was done was perfect. Hassle free! Charles P

I've taken about a year to ponder over leaving a review or not…read more Me as a person: Naive, trusting, mid-20's, knowing nothing about cars. Issue: My 2014 Kia refuses to drive over 45 miles per hour. Jiffy Lube: "We cannot work on a car that has the engine light flashing" I coast down the hill to a place that has "Christian" in the title. Naive, naive, naive. The place is willing to look at my car that day. Wonderful. It's the morning. They'll let me know when they're done. I walk all over Evans since it's a lovely day. They have my car past 5:00. So it's been... 6-7 hours. Luckily I didn't have work. Finally I wait in the building so I don't get locked out past closing time. Eventually, I'm told "You're going to need an entirely new engine. Your car isn't safe to drive." I'm shaken. I had just bought the car less than 3 months ago. I ask if they know any tow truck services they trust so I can take my car home, as I was a pharmacy technician at the time and flat broke. I had spent that March through August walking everywhere I needed, so I just accepted my fate of walking everywhere once more until I could figure out how to save for a multi-thousand dollar fix. The person at the front desk then says "Oh, it's not serious enough that you need a tow." My inner dialogue went "Hm.. but you just said my engine needs to be replaced. My car isn't safe to drive... why WOULDNT I need a tow truck?" So I pay the $91 diagnostic fee on my credit card, a bit dumbfounded that $100, which was the equivalent to working 6 hours overtime at my full time job to afford the service, fixed nothing. My engine is to give out at any second, but I'm okay to drive home? Quite embarrassed, I called my veteran friend who came over that afternoon, ran a test on his diagnostic machine, and asked if I hit a bump recently. I did. He told me I had activated some sort of knock sensor when I did that, which then activated a safety mechanism, which was why my car wouldn't go over 45. He cleared the code on his device, and my car was magically fixed :) A year later, my car is still running great. No further issues. So I recommend avoiding this place. My friend fixed the issue in five minutes for the price of a thank you coffee while this establishment took an entire business day to attempt to scam me into buying a whole new engine without clearing the code to allow me to safely drive home until I could afford their "fix." Anyone who knows the driving culture in Augusta would understand that driving under 45 is dangerous business around all the irritated, impatient car-owners in this city. I don't appreciate anyone who uses scare tactics to uneducated, trusting people. It's embarrassing to be treated as if I'm stupid when in reality, I never had a father to show me how to run simple tests on my car to try and resolve issues myself. Rather shameful to lure people in with Christian decor when taking advantage of people in my opinion, but that's just my thoughts.

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

The two female employees were extremely rude not helpful at all. I had to ask several questions…read morecall on the telephone inquiry about my tires. I spent over $1200. I was very dissatisfied with their service. They acted bothered if you dare ask any questions...

I took my car there for 1 new wheel stud. They ended up looking at all the studs which they found…read moreother ones but by doing so they made my car undrivable because they couldnt put new lugs on there. They gave me an outrageous price for that minor of a job and I said no screw it ill fix it myself. They then said that it is not safe at all to drive it home and said I would need to get it towed if I didnt want the job to get done. Mind you I was able to drive it perfectly fine to the place and after there inspection it was no longer safe to drive-according to them- So I said fine ill pay your terrible price after they made it so it wasnt drivable. I thought it wasnt drivable because the lady at the desk had told me that 3/5 of my lugs on one tire couldnt be tightened enough and then one was bad on another tire. I waited almost all day for this inspection and repair, just to find out its 2/6 bad studs for two tires which would have been okay for the didtance and speed I needed to go. And they charged me 360 dollars when I could get a 5 pack on amazon for 15 dollars and it would probably take me a hour or two at most. Instead they way over charged and told me false information about the repair which is what made me have them fix it. So if you ask me i was essentially scammed. Would give them 0 stars if I could

I've done all the work on all my cars for all my life starting at 13 (yeah, I drove at 13, and…read moremaintained my mom's cars). I took my 4Runner (275k miles) to them for new back tires. I came back to pick it up, and old Marc with his hippy powerboat days well behind him, leaned forward and said "you and I have to have a talk..." "Your rear axle seals are shot, and I don't eve know what I'm going to find when I open that pumpkin (meaning differential)." An off-the-cuff estimate was $2500+ It was a condition I was aware of... just brake seals, not axle seals. They were leaking on the inside of the RR back tire, and rather than be honest or investigate further, they took me for a fool and threw rear axle seals in the mix, a $2500 repair that wasn't needed. I'm 100k further down the road and my axle seals are still fine. The blonde old hippie is a shyster, and his squeaky mouthpiece at the desk is just a minion. I went there because I thought they did good, honest work. But this was my last day ever since... can't re-build that kind of trust.

I was quoted $200.00 for 4 tires to be installed, yes that's $50 per tire. These people need to go…read moreto rehab. Just put down the blunt or pipe or whatever you are smoking. Jeezzz

Arguably the fastest, most efficient installation of four new tires earlier today in 45+ years of…read moreservicing cars. Purchased tires online yesterday, made an 8 am installation appointment for today and was back on the road with newly mounted and balanced, properly inflated tires before 8:45 am. Pricing was extremely competitive, and service writers were friendly and efficient. Only (very minor) gripe: tire pressure sensors were not recalibrated (i.e.: no test drive on Discount Tire's part)--totally fine, but I would have appreciated a heads-up as opposed to driving around for ten minutes prior to the sensors actually reading again and confirming that the tires were inflated properly.

Got my bmw i8 tires mounted here and the customer service was top notch. I was able to purchase 4…read moreBridgestone tires from their website, have them shipped to this location and have their mechanics install them. Way cheaper than going to the dealer and I was able to get military discount and the Discount tire pay over time with 0% Apr benefits! No scratches on the rims, job done perfectly. They were unable to do the alignment because components of the vehicle needed to be taken off, so they told me to get that done at the dealership. Also, while I was there, the staff helped me source quality Tesla tires and will be going in next week for the installation appointment. Top service and professionalism. Highly recommend!