First time coming to this valvoline and had to write a review - all staff were very friendly and…read moreknowledgeable, they did a great job keeping me updated with timing while in line and got the oil change done quickly. Overall highly recommend!

I wanted to give valvoline a very honest review…read more Last year in June I went to get an oil change through them, along with a couple other things. I've just gotten this vehicle and figured I'd have them do it, and at the time I wasn't sure if I wanted to do it myself (Which now I do). Anyway, to the point. I did my oil change, realized they put the incorrect filter on my vehicle. Which was very annoying because I had to break it off just to even put my new one on. Also apart of that oil change, was my wiper blades replaced, they were 25 years old. When replacing my blades, they bent and broke my wiper arm. Which isn't awesome, but it's not the end of the world. Besides that, they're very nice people, they did everything in a fashionable time. But I won't be returning.

My family has worked with Columbus Auto Source and specifically Andy for years. Recently, I asked…read moreAndy to help me find a reliable van for our family, and I couldn't be more pleased with how incredibly helpful and thorough he was from start to finish. He found us the perfect van, under our budget, with all the bells and whistles we were hoping for. I truly couldn't be happier with the experience. Thank you, Columbus Auto Source, for helping me find the perfect mom car--and thank you, Andy, for always being so dependable, caring, and trustworthy throughout our vehicle journeys.

I have decidedly mixed feelings about this place, leaning towards negative. We got the car we…read morewanted here, and like it as a car (the design, etc.,) but it had lots of problems, some of which they were shady about, and I can't recommend them. They get mixed reviews on Yelp, good ones elsewhere online, and a good rating from the BBB, so we thought they were decent. The lesson? You can usually trust Yelp, and your gut. When you buy a used car, it's going to have some issues, and we were ready for that. We were not ready for serious issues that they missed on their checks, or didn't tell us about. Some of the problems they wouldn't have known about, some they should have caught, some stuff they knew and didn't tell us, and some they tried to hide from us. You can't make a good decision, and can't negotiate effectively, if you don't know what you're getting. They did bring the car back and fix the major, missed issues, at cost, but I still feel like the ripped us off. They were a little pushy as salesmen (the old "what would it take to get you to buy today?") They want us to bring the car back for them to work on more, but we don't trust them, either in their ability to do the work correctly or their honesty in what's wrong with it. We trusted them, and were let down. When you're buying a used car, never trust the seller (individual or dealer.) Or rather, trust but verify. Take it to a mechanic for an inspection. Firestone does them for $10, I think. Take it out for a good test drive, and try out everything- move seats, brake hard, test all the lights, etc. And frankly, if you feel rushed or at all suspicious, leave. There are other cars out there.

I have had them tow a vehicle twice…read more Reasonable pricing and good service both times. Should have got drivers name, but completely professional and good to work with. The female who answers the phone was polite and good to work with too. Thanks for doing a great job getting me home!

Very quick response on a Sunday afternoon. First, they answered the phone (!) and quickly…read moredispatched a driver my way. The driver called to confirm exactly where I was, and arrived less than 30 minutes after I called. He took care loading and unloading my car from the flat bed. The price was very fair (being Sunday I thought it would be much higher).