I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Not nice or honest people. Definitely don't recommend, very overpriced. Payed a lot for something…read morethat never got fixed

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

My son took our truck - a 2014 Ram 1500 for an oil change. Somehow, they managed to screw up the…read moretransmission and now we have to have a new transmission. They actually drained the transmission fluid instead of the engine oil. The transmission is still on backorder, so because of their inability to do a simple oil change, we have been without our truck for two months! They said that we could get a rental, but that we would have to pay for it ourselves and they would reimburse us after the claim was closed. So we would have to be out thousands for a rental - and then trust them to reimburse us. If you need a new transmission, this would be the place to go.

Travel to Charlotte each week for work. In the past I have always had my car…read moreServiced up North but after popping into Craig's I have decided to up my routine. I was in and out in no time and everyone was extremely pleasant.

Started having brake issues while on vacation in Helen. Started looking, found Quicklane online,…read morecalled and the receptionist Stacy was so nice on the phone and said come on in and we will take care of you !!! I was not disappointed. They checked over the car found the problem got me fixed up and didn't take advantage of us. Ended up adding in a oil change before we left. The place was super nice and clean. Coffee and water while you wait along with a kids section if you have kids to keep busy. WiFi and tv. I would recommend to anyone!!!!

I had a very good service visit, I was in need of tires for my son's Infiniti, and I also needed…read morethe front end alignment. Mike was at the desk, and did a good job. While waiting, I spoke with your Customer Experience Specialist, Dakota Chamberlin, who directed me to your Allstate insurance, Samantha( last name escapes me) in the main dealership building. They were both very helpful, and I was able to use my time at your dealership wisely. I think that you have a great crew, all the way from internet sales & Service (Nicky?) to our arrival and service performance, good job folls!

They are really bad. Put to much oil in my car. And took a air filter off and broke the box. They…read moredon't know what there doing. I alwayss use Valvoline. But I will have to find some were else that was the worst ever took 55 min. They were rotating tires on a truck I didn't even know they rotated tires

Oil plug was loose, now I need a new engine THANKS A LOT! No…read morechoice but to pay out of pocket for a high mileage replacement.

This place saved me!!! I've gotten oil changes here and there from this shop before, but last time…read moretook my car to the dealership by my house for convenience--my mistake. They left my filter loose and so I lost all my oil and was driving without a sufficient amount in my engine for a week. I took my car in this morning and they got me in first thing and assessed my car. Found the problem and put oil in it in under 15 min--I went to pay and they told me not to worry about it. So thankful for such good people. HIGHLY recommend this place!

Wonderful people but...they charged me $2,267 for the replacement of suspension and control arm…read more GPT 3 said the top price for an independent dealer in our zip code should be $1,700. This sentiment was echoed by the next mechanic who, unprompted, remarked that I had been charged a lot for the suspension repair. After getting the van back, my daughter ended up on the side of the road the next day after $3,200 in repairs (oil, battery, filter, suspension, brakes). Brought it back to North Georgia Tire. They repaired the issue, again?, and assured me this time I would have no problem. Last night my daughter ended up broken down again. I've now gone back to my usual auto repair center (Hell on Wheels here in Cleveland, GA). Below is GPT 3 analysis: What a Fair Price Looks Like in 30528 Item Cost (both sides) Notes Control-arm assemblies (incl. ball joints) $280 - $380 aftermarket (e.g., Moog, Dorman)$460 - $550 Toyota OEM Advance lists each arm at $140-$188, so two run $280-$376 Labor to remove & replace 9 - 11 book hours × $95-$110 independent $855-$1,210Dealer rate ($140-$150) $1,350-$1,650 Toyota's factory labor guide logs 10.6 h for both front lower arms Four-wheel alignment $90 - $120 independent$120 - $160 dealer Alignment is strongly recommended after any control-arm change Taxes / shop supplies $70 - $110 GA parts sales-tax 8 % + shop fees Independent shop total: $1,250 - $1,700 Toyota dealer total: $1,900 - $2,500 These figures fall between the national Sienna average of $1,183 - $1,655 and big-city quotes like Los Angeles ($1,987 - $2,874) --reflecting north-Georgia's lower labor rates (typical $75-$130 /hr) . How the Numbers Were Derived 1. Parts: Local retailers (Advance, O'Reilly) price quality aftermarket arms with integrated ball joints at ~$150 each; OEM arms are higher. 2. Labor: Toyota's flat-rate manual assigns ~10-11 hrs for both arms because the engine cradle and sub-frame must be shifted on 2011-2020 Siennas; independent techs sometimes finish faster, but most shops bill book time. 3. Alignment: Replacing the arms changes camber/caster; a 4-wheel alignment protects tires and ensures VSC works properly. 4. Regional variation: RepairPal's generic control-arm range for Cleveland, GA is $744 - $895 (all vehicles) . A Sienna is larger and AWD versions add labor, so the estimate is adjusted upward.

We were doing research on where to get the best and most economical tires for our Volvo. We went to…read moreSam's, Walmart, Costco and all of the local tire companies here in Cleveland. We couldn't get much help. The people around here didn't want to talk to us. They were too busy, "come back at 1pm I'll try to fit you in," etc. So, defeated, we headed to Gainsville to see if we could be more successful than local which saddened me. We always try to give our business to local but didnt feel that was going to happen that day. We just didn't feel it. Heading out of town on 129 we saw North Georgia Tire along side of the road. I told my husband, 'what did we have to lose' so he turned around and went back. He went in and met with Angie. She said, "Well let me take a look at what you got." We were hoping to just get our tire patched but felt deep down that we could use a new set. She said she could patch it but if we got out on the highway and something happened and that tire popped, she'd have to live with that and she'd never forgive herself. Well that made us feel that she really cared and wasnt just trying to sell tires. North Georgia Tire isn't the cheapest, by any stretch of the imagination, but sometimes that's not all there is to life. You can't put a dollar figure on caring about your customer and the passion deep down inside your heart to be the best you can be for them. Customer service is so important in this big bad cold world and Angie showed us a fine example of that. We bought a set of tires that day. Bit into our budget a little more than we expected but that didnt matter. We were happy and we felt secure and confident when we drove out of that parking lot. Thank you Angie. You went over and above for us that day and I'm sure we weren't an isolated case for you. I think it just comes natural. They don't come any better than you and North Georgia Tire. Give them your business folks. You'll be as satisfied as we are, I promise you.

My car has always been taken to Craig's ever since I purchased it. I just recently had my oil…read morechanged at the same place that had bought it from Craig's Valvoline and mynengine cover was missing. The guys that ran Craig's Havoline never placed it back on my car from my recent oil change. I am having all sorts of issues getting in tough with someone to get it back.

Very quick and easy oil change! Drive-thru style. Pull through, tell them what you want, pay, and…read moreleave! 5 minutes tops (with no line) oil change!

I do NOT leave nasty reviews, and I rarely leave reviews at all. But this experience left me with…read moreno choice. I brought my truck into Valvoline Instant Oil Change for a routine oil and transmission fluid service. It was running completely fine when I arrived. Less than FIVE minutes after leaving the shop, I started experiencing serious electrical issues that I had NEVER had before. Whenever I go above about 3,500 RPM, my voltage gauge spikes and overcharges. My radio shuts off, and the electrical system goes haywire. This started immediately after the service -- not days later, not weeks later -- but right after pulling out. Before this visit, my truck had zero charging issues. Now I'm dealing with what appears to be alternator overcharging or wiring damage -- something that can destroy a battery and electrical system if not handled properly. What made this even worse was the way it was handled. When I called to explain what was happening and ask for help, they hung up on me. That is completely unprofessional. I trusted them with a simple fluid change. Instead, I left with a potentially expensive electrical problem and zero accountability. Very disappointed.

The manager and all the employees are helpful. They provide all the information you need concerning…read moreyour car. I recently had my oil changed. The oil icon was showing on my car and I thought I might have a leak. The manager checked everything and assured me I did not have any issues. My mechanic verified this. Everyone is polite and the job is done fast! I highly recommend the.

First off to have a reliable mechanic come out with no deposit, very knowledgeable, no scamming was…read morea blessing for a mom at home with three girls. Jeff came out on time was done within two hours gave me some tips to protect myself from mechanics who aren't certified. Very professional. I recommend them to all women and anyone who needs a mobile mechanic. Also quotes were $200 less than others places which is the biggest blessings around the holidays! Thank you all again my Honda runs like new!!

From the owner: Keep your car running smooth with our professional oil change and repair services. We specialize…read morein oil changes and brake repair, and we come to you for your convenience!