Great customer service, explained in detail what they plan to do to keep my car running great,…read moreknowledge of factor issues, great prices

I came here by referral from a family member. The men were really professional and fast. My tire…read morepressure light was on and I couldn't get it to turn off even after pumping air myself at the gas station.

Le did a great job on my brake service. He gave me a very fair price and, most importantly, honored…read morethe exact price we discussed beforehand with no surprises. He was honest, professional, and easy to work with. I really appreciated the quality service and would definitely recommend him to anyone looking for a trustworthy mechanic.

I've used the service for years and he's always done my car right I have a car 420,000 miles and…read morefinally the transmission went out took it over there and he got it fixed. Great runs well. Been happy with them. Been there for over 10 years. Use them. Would recommend him to repair my car again and again again.

Rip off place. They scammed my wife out of money to diagnose her car. They did exactly zero…read moremechanical work and just guessed at the diagnosis, then pulled a fee out of their a$$. They got the diagnosis wrong, wasted our time, and lost a lifetime customer. Shame.

I paid $2568 for brakes, rotors and a starter & battery replacement, which I did not authorize or…read morehave the price discussed with me ahead of time. They then had the nerve to try to charge me an $85 "convenience fee" for swiping my DEBIT card! When I refused to pay that, he suggested I WALK (in the rain!) down the street to the bank! I asked him can't I just drive my car to go get the cash and come back?! He told me he "can't let me do that" LOLLLLL!!!! So me, a cancer patient, walked in the rain to the closest ATM - just to find out I couldn't withdraw that amount from an ATM! I walked back, and asked can't you just remove the convenience fee?! This is a debit card, not credit! He said no! My son in law had to leave work and bring me the cash! When I got home, I searched the parts cost for the year/model car I have... guess what? They DOUBLED the price of the parts! Not only that, but they DOUBLED the price of the labor (according to Kelly Blue Book's free online labor estimator)!!!!! I will be reporting them to the Consumer Protection Agency and spreading the sorry news as much as I can to save other people from being RIPPED off by RANDIE'S!!!!!

This is the only company I use to service my vehicles. Eddie always provides honest service at a…read moregreat price.

B & E never, ever disappoints! Great communication, great pricing, and AMAZING customer service!…read moreThey really do their best to get you in and out despite their workload. Also, as a young woman, I greatly appreciate the fact that this is such an honest business. This is my go to auto shop, without a doubt.

This is the spot to get your work done. S/o to Alex and his team for taking care of all my needs…read moretruly a great shop with great service. Doesn't try to overcharge you doesn't come up with unnecessary work. This is where I would highly recommend for you to get all your car services if you're in the Gwinnett area. Thanks again Alex

Man ALEX IS THE DAMN BEST!!!! Great customer service and great prices. I don't see why anybody else…read morewill go elsewhere. HE's stuck with me as being a FOREVER Customer

Great local shop! They found a fluid leak that was still covered under warranty. Saved me $6500…read morebecause my warranty expires in a couple of months. Highly recommend this shop for all your Toyota, Lexus, Honda or Acura.

LexTechs is very customer service friendly. I would recommend to anyone needing a service done on…read moreyour vehicle (Lexus, Toyota, Honda, Acura). Updates are given frequently and service pricing is great.

Perhaps there are mechanics that take issue with specific cars at the owner's unawares…read more I found that my infotainment system no longer worked properly. I never had that issue until I became a regular customer for services. First, I paid no mind to the phone not connecting right away because eventually, it did. Upon a random visit out of a total of 12 for services, I noticed the issue again in addition to trouble connecting to my playlists until it eventually picked up. I felt they would not owe up to it despite having the obvious of the mechanic. Next visit to the shop, the plugin was practically loosened; a fix that had to be done at the infotainment center who did the install. Case in point: when I come to a mechanic shop, I expect to have the car serviced without tinkering with anything outside of scope. As I said, I know they won't owe up to screwing with my infotainment system which has nothing to do with auto repairs such as alternators, battery installations, fluid checks, etc but I am aware that the issue stemmed from the mechanics there. Lastly, I agree with a lady customer, who sat in the waiting area in tears about pricing concerns for a repeated issue,, who didn't understand the need for a $100+ diagnostic practically every trip or within the same year or quarter of the last. I don't see that as reasonable other than a grab at additional money given this economy. I would suggest that every customer keep a record of every transaction done to support their concerns, mechanical repair costs, etc. There may be the likelihood of haggling once you bring your vehicle in for that repair or a mechanic assigned to your car doing workarounds to stay at cost determined by a diagnostic. Although there may be a good mechanic there; which is a saving grace for the location, there are some who shouldn't be allowed to touch anyone's car. I had to return my vehicle twice on the same issue until the one mechanic who can fix the issue was the one who did. The customer service is fine despite no longer ever seeing Diamond and I think Vanessa, a pretty blonde, at the location. They may had their reasons for leaving. However, the overall mechanic team can be a risky story. I do believe when I find another independent, I may have to resort to going there to spare the risk of something truly going afoul at this one. The mechanic that can actually fix cars may not be the one assigned to mine.

TLDR: Great overall value and no-nonsense. Say "NO" to dishonest, incompetent, and prohibitively…read moreexpensive dealership service departments like Jim Ellis of Atlanta. For the readers: The saying "good, fast, cheap - pick two" means you can only have two of the three attributes at once, and the third will suffer. Finding an honest and ultimately "good" service outfit is the biggest challenge. I knew exactly what specific service was needed for my vehicle when I brought it in (down to the codes), but I simply didn't have the time, patience, or specialty tools to fix it myself. BRA diagnosed the complex problem correctly and did not offer unreasonable up-sell--Just smart recommendations, which I supported before they even suggested it. Repair was done correctly and they obviously know their craft. So for the "good", box checked. Are they the cheapest option? Not "cheap", But, they are reasonable with labor and parts were 30% over retail--Closer to dealership prices in both labor and parts than "Bubba with a wrench in farm country", but not an unwelcome trade-off and the parts did require same-day delivery which doesn't come free. Because repairs DO become MORE expensive (in $ and time) if mis-diagnosed, are executed poorly, or as a result of dishonesty. Finally, they are relatively "fast". I could tell they were respectful of my time and grateful for the business. So the repair was pretty quick considering the parts needed ordering and did require some minor acrobatics by the technician. I get it, they work on most makes and models so keeping everything in inventory would be another level of expensive. So there you go. BRA falls mostly into the "Good and Fast" category with reasonable out-the-door price considering the final result. They serviced my vehicle better and for less than Jim Ellis on Peachtree Industrial, and with superior level of honesty. Great overall value, friendly, and no-nonsense. Blue Ridge Automotive will be my go-to for my vehicles from now on, and will enthusiastically recommend to family and friends.

Excellent service all around. I really appreciated the fast response and good communication…read morethroughout the service process. Alexis Auto Repair was recommended by a friend, and I can see why. When the repair ended up being more complicated than originally estimated, they were flexible on the additional cost - which they certainly didn't have to do! - but I appreciated the courtesy and open communication.

Alex's Mechanics helped me out in a pinch, so I wanted to leave a detailed, honest review --…read moreespecially for anyone who, like me, is hesitant about using a mobile mechanic or someone outside of a big-name shop. I had never used a mobile mechanic before, and usually only go with people I personally know or large companies. I was cautious, but Alex's location on Google Maps was nearby, so I initially reached out. At the time, I couldn't get through, so I ended up going to another shop that diagnosed the issue -- but quoted me an outrageous price and told me it would take nearly a week to fix. Later, Alex followed up with a phone call and voicemail. I had already dropped the car off elsewhere but was still checking other shops for faster turnaround and better pricing. While I was trying to text the original shop, I accidentally messaged Alex instead -- which turned out to be a lucky mistake. He offered a far more reasonable quote, was understanding about my situation (I needed the car to get back to a outstate job site), and worked with me on timing. He had the job done in around 4 hours from his intial predication that he gave at the start -- right on target with the estimate he gave in my eye. Despite doing me a favor by fitting me in, he kept me updated every step of the way, even letting me know when a part he expected wasn't needed. He adjusted the final price accordingly -- since the original quote was based on a misdiagnosis from the first shop, which assumed my model had a part it didn't. Alex clearly knows his stuff. He's got the tools, the experience (over a decade in traditional shops), and the professionalism. I really appreciated his honesty, transparency, and speed. I'm definitely going to him again.