I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Not nice or honest people. Definitely don't recommend, very overpriced. Payed a lot for something…read morethat never got fixed

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

My son took our truck - a 2014 Ram 1500 for an oil change. Somehow, they managed to screw up the…read moretransmission and now we have to have a new transmission. They actually drained the transmission fluid instead of the engine oil. The transmission is still on backorder, so because of their inability to do a simple oil change, we have been without our truck for two months! They said that we could get a rental, but that we would have to pay for it ourselves and they would reimburse us after the claim was closed. So we would have to be out thousands for a rental - and then trust them to reimburse us. If you need a new transmission, this would be the place to go.

Travel to Charlotte each week for work. In the past I have always had my car…read moreServiced up North but after popping into Craig's I have decided to up my routine. I was in and out in no time and everyone was extremely pleasant.

They are really bad. Put to much oil in my car. And took a air filter off and broke the box. They…read moredon't know what there doing. I alwayss use Valvoline. But I will have to find some were else that was the worst ever took 55 min. They were rotating tires on a truck I didn't even know they rotated tires

Oil plug was loose, now I need a new engine THANKS A LOT! No…read morechoice but to pay out of pocket for a high mileage replacement.

Wonderful people but...they charged me $2,267 for the replacement of suspension and control arm…read more GPT 3 said the top price for an independent dealer in our zip code should be $1,700. This sentiment was echoed by the next mechanic who, unprompted, remarked that I had been charged a lot for the suspension repair. After getting the van back, my daughter ended up on the side of the road the next day after $3,200 in repairs (oil, battery, filter, suspension, brakes). Brought it back to North Georgia Tire. They repaired the issue, again?, and assured me this time I would have no problem. Last night my daughter ended up broken down again. I've now gone back to my usual auto repair center (Hell on Wheels here in Cleveland, GA). Below is GPT 3 analysis: What a Fair Price Looks Like in 30528 Item Cost (both sides) Notes Control-arm assemblies (incl. ball joints) $280 - $380 aftermarket (e.g., Moog, Dorman)$460 - $550 Toyota OEM Advance lists each arm at $140-$188, so two run $280-$376 Labor to remove & replace 9 - 11 book hours × $95-$110 independent $855-$1,210Dealer rate ($140-$150) $1,350-$1,650 Toyota's factory labor guide logs 10.6 h for both front lower arms Four-wheel alignment $90 - $120 independent$120 - $160 dealer Alignment is strongly recommended after any control-arm change Taxes / shop supplies $70 - $110 GA parts sales-tax 8 % + shop fees Independent shop total: $1,250 - $1,700 Toyota dealer total: $1,900 - $2,500 These figures fall between the national Sienna average of $1,183 - $1,655 and big-city quotes like Los Angeles ($1,987 - $2,874) --reflecting north-Georgia's lower labor rates (typical $75-$130 /hr) . How the Numbers Were Derived 1. Parts: Local retailers (Advance, O'Reilly) price quality aftermarket arms with integrated ball joints at ~$150 each; OEM arms are higher. 2. Labor: Toyota's flat-rate manual assigns ~10-11 hrs for both arms because the engine cradle and sub-frame must be shifted on 2011-2020 Siennas; independent techs sometimes finish faster, but most shops bill book time. 3. Alignment: Replacing the arms changes camber/caster; a 4-wheel alignment protects tires and ensures VSC works properly. 4. Regional variation: RepairPal's generic control-arm range for Cleveland, GA is $744 - $895 (all vehicles) . A Sienna is larger and AWD versions add labor, so the estimate is adjusted upward.

We were doing research on where to get the best and most economical tires for our Volvo. We went to…read moreSam's, Walmart, Costco and all of the local tire companies here in Cleveland. We couldn't get much help. The people around here didn't want to talk to us. They were too busy, "come back at 1pm I'll try to fit you in," etc. So, defeated, we headed to Gainsville to see if we could be more successful than local which saddened me. We always try to give our business to local but didnt feel that was going to happen that day. We just didn't feel it. Heading out of town on 129 we saw North Georgia Tire along side of the road. I told my husband, 'what did we have to lose' so he turned around and went back. He went in and met with Angie. She said, "Well let me take a look at what you got." We were hoping to just get our tire patched but felt deep down that we could use a new set. She said she could patch it but if we got out on the highway and something happened and that tire popped, she'd have to live with that and she'd never forgive herself. Well that made us feel that she really cared and wasnt just trying to sell tires. North Georgia Tire isn't the cheapest, by any stretch of the imagination, but sometimes that's not all there is to life. You can't put a dollar figure on caring about your customer and the passion deep down inside your heart to be the best you can be for them. Customer service is so important in this big bad cold world and Angie showed us a fine example of that. We bought a set of tires that day. Bit into our budget a little more than we expected but that didnt matter. We were happy and we felt secure and confident when we drove out of that parking lot. Thank you Angie. You went over and above for us that day and I'm sure we weren't an isolated case for you. I think it just comes natural. They don't come any better than you and North Georgia Tire. Give them your business folks. You'll be as satisfied as we are, I promise you.

Wal mart in Cleveland ga is a joke. I've sat 5 hours on a oil change. I sat yesterday for 4 hours…read moreto get a tire fixed .then didn't not have the tire to replace in stock. Been driving on doughnut for 2 days waiting on tire truck to arrive. I don't know what's going on with these ppl but they've lost my business

I always take my car to Chris and his team, great work and great prices! Never over sells me on…read morethings I dont need. Great all around auto repair.

Paid 2000 dollars for a head gasket and then 850 to change motor they broke shift cable and kept…read moresaying they couldn't get a new one my car sit for 3 months I finally just went and got it it skipped really bad vacuum lines not hooked up and didn't recharge the air conditioner not what I expected when first taking it there to. Be worked on

Best in the business, Billy and staff go above and beyond. They have helped with all of mine and my…read morekids vehicles. Highly recommend.... 100%

Absolutely the best experience I've had in a shop, while under the circumstances. They were honest…read moreabout the price needed for the repairs and even during the snow storm they provided updates on how my Jeep was comin along. I highly recommend to anybody near or far. Trust me, it's worth it. Repairs - rebuilt transmission replaced and oil filter assembly (gasket) plus a couple small minor things. Definitely where I'd be comin from here on out, make your way down the road if you want trustworthy service! Thank you Billy BJ and mechanics for all you do!

BEWARE!!!!!! I chose…read morePritchett Tire & Alignment specifically to support a local business, and they proudly pointed out their "Best Tire Shop" award. Many reviews call them trustworthy--unfortunately, my experience says otherwise. Staff was polite, the building and restroom were fine. I brought in my 2016 CRV EX AWD for an alignment and two new tires ($418) after driving up from the Tampa area. They had my car for approximately 2 hours while I waited. When I got back in my car, I immediately saw a chip in the windshield--absolutely, without question, not there when I drove onto their lot. It was obvious in the sunlight, and I would have noticed it instantly before. I'd driven to Clayton & back already that day. The manager insisted it must have come from a rock outside and was "impossible" to have happened there. I walked to the area where my car had been serviced--rough pavement with loose rocks everywhere. To say it's impossible for a rock or debris to have struck my windshield there is unreasonable. They didn't check cameras or even try to investigate, simply dismissed my concern. I haven't even made the first payment on this car, and now I'm left with damage I didn't have before. If you're okay with the possibility of damage occurring to your vehicle in their care and being told "it couldn't have happened here," then this may not bother you. If you expect accountability and honesty, I recommend taking your car somewhere else. I'd say the value for the service is not worth it whatsoever. Now I have a windshield chip that I'm certain they're responsible for. I'll be trying to reach out to the owner. I will also follow up with BBB.

Here visiting and picked up A nail in my tire. Pritchett…read morepatched it quickly, put my tire back on and put my spare back under my truck. Fast friendly and affordable service.