I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Not nice or honest people. Definitely don't recommend, very overpriced. Payed a lot for something…read morethat never got fixed

My daughter was on vacation and having issues with her car. Everyone was amazing and didn't take…read moreadvantage of her. They took time to look at her car and were honest about the issues. I highly recommend them and thankful they took care of my daugther.

During my recent vacation to Georgia, my car radiator fan wouldn't stop running, so I google auto…read moreservices near my area and about 5 came up. I picked Ideal Auto Services because the lady that answered the phone was super professional and understood my emergency. I couldn't be happier with the service Ideal Auto services provided and with the friendly and professional experience. The staff was friendly, knowledgeable, and efficient. The owner explained the issue with my car in a clear and understandable way, and the prices were fair. The work was done quickly and my car now runs smoothly. I highly recommend Ideal Auto Services to anyone in need of reliable and trustworthy car maintenance. Thank you.

Wonderful people but...they charged me $2,267 for the replacement of suspension and control arm…read more GPT 3 said the top price for an independent dealer in our zip code should be $1,700. This sentiment was echoed by the next mechanic who, unprompted, remarked that I had been charged a lot for the suspension repair. After getting the van back, my daughter ended up on the side of the road the next day after $3,200 in repairs (oil, battery, filter, suspension, brakes). Brought it back to North Georgia Tire. They repaired the issue, again?, and assured me this time I would have no problem. Last night my daughter ended up broken down again. I've now gone back to my usual auto repair center (Hell on Wheels here in Cleveland, GA). Below is GPT 3 analysis: What a Fair Price Looks Like in 30528 Item Cost (both sides) Notes Control-arm assemblies (incl. ball joints) $280 - $380 aftermarket (e.g., Moog, Dorman)$460 - $550 Toyota OEM Advance lists each arm at $140-$188, so two run $280-$376 Labor to remove & replace 9 - 11 book hours × $95-$110 independent $855-$1,210Dealer rate ($140-$150) $1,350-$1,650 Toyota's factory labor guide logs 10.6 h for both front lower arms Four-wheel alignment $90 - $120 independent$120 - $160 dealer Alignment is strongly recommended after any control-arm change Taxes / shop supplies $70 - $110 GA parts sales-tax 8 % + shop fees Independent shop total: $1,250 - $1,700 Toyota dealer total: $1,900 - $2,500 These figures fall between the national Sienna average of $1,183 - $1,655 and big-city quotes like Los Angeles ($1,987 - $2,874) --reflecting north-Georgia's lower labor rates (typical $75-$130 /hr) . How the Numbers Were Derived 1. Parts: Local retailers (Advance, O'Reilly) price quality aftermarket arms with integrated ball joints at ~$150 each; OEM arms are higher. 2. Labor: Toyota's flat-rate manual assigns ~10-11 hrs for both arms because the engine cradle and sub-frame must be shifted on 2011-2020 Siennas; independent techs sometimes finish faster, but most shops bill book time. 3. Alignment: Replacing the arms changes camber/caster; a 4-wheel alignment protects tires and ensures VSC works properly. 4. Regional variation: RepairPal's generic control-arm range for Cleveland, GA is $744 - $895 (all vehicles) . A Sienna is larger and AWD versions add labor, so the estimate is adjusted upward.

We were doing research on where to get the best and most economical tires for our Volvo. We went to…read moreSam's, Walmart, Costco and all of the local tire companies here in Cleveland. We couldn't get much help. The people around here didn't want to talk to us. They were too busy, "come back at 1pm I'll try to fit you in," etc. So, defeated, we headed to Gainsville to see if we could be more successful than local which saddened me. We always try to give our business to local but didnt feel that was going to happen that day. We just didn't feel it. Heading out of town on 129 we saw North Georgia Tire along side of the road. I told my husband, 'what did we have to lose' so he turned around and went back. He went in and met with Angie. She said, "Well let me take a look at what you got." We were hoping to just get our tire patched but felt deep down that we could use a new set. She said she could patch it but if we got out on the highway and something happened and that tire popped, she'd have to live with that and she'd never forgive herself. Well that made us feel that she really cared and wasnt just trying to sell tires. North Georgia Tire isn't the cheapest, by any stretch of the imagination, but sometimes that's not all there is to life. You can't put a dollar figure on caring about your customer and the passion deep down inside your heart to be the best you can be for them. Customer service is so important in this big bad cold world and Angie showed us a fine example of that. We bought a set of tires that day. Bit into our budget a little more than we expected but that didnt matter. We were happy and we felt secure and confident when we drove out of that parking lot. Thank you Angie. You went over and above for us that day and I'm sure we weren't an isolated case for you. I think it just comes natural. They don't come any better than you and North Georgia Tire. Give them your business folks. You'll be as satisfied as we are, I promise you.

I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

From the owner: With over 20 years of experience, JennJohns Auto Service is your go-to destination for dependable,…read moreprofessional technician. Our experienced team of certified, senior master technicians are dedicated to providing swift, comprehensive auto repair services, so you can get back on the road faster.

Great place, good and honest people. I bring all my vehicles here for service and advice. They have…read moregreat priced detailing and great work.

From the owner: Under New Ownership, Same Mechanics, Even Better Service! Now offering dealership level computer…read morediagnostics and programming.

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

My car hadn't been sounding or driving well being up there in the miles. A lot of vibration in the…read morecabin & tire noise up front after rotation lead to wheel bearings needed to be replaced. Very courteous, to their word and honors military with valid ID! I'm so pleased to have my quiet cabin back. Wonder to feel my car back to normal & engine purring. Will definitely back. Worth the trip!

Requested a quote for catalytic converter replacement. Owner replied they do not replace them…read more However, he recommended to use an engine cleaner that would clean the oxygen sensor that would turn off the check engine light. Never have I had a service garage offer alternatives to a requested repair. Texted me a few times about the cleaner and how it worked for him on his personal vehicles.

Best in the business, Billy and staff go above and beyond. They have helped with all of mine and my…read morekids vehicles. Highly recommend.... 100%

Absolutely the best experience I've had in a shop, while under the circumstances. They were honest…read moreabout the price needed for the repairs and even during the snow storm they provided updates on how my Jeep was comin along. I highly recommend to anybody near or far. Trust me, it's worth it. Repairs - rebuilt transmission replaced and oil filter assembly (gasket) plus a couple small minor things. Definitely where I'd be comin from here on out, make your way down the road if you want trustworthy service! Thank you Billy BJ and mechanics for all you do!