I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Not nice or honest people. Definitely don't recommend, very overpriced. Payed a lot for something…read morethat never got fixed

Wonderful people but...they charged me $2,267 for the replacement of suspension and control arm…read more GPT 3 said the top price for an independent dealer in our zip code should be $1,700. This sentiment was echoed by the next mechanic who, unprompted, remarked that I had been charged a lot for the suspension repair. After getting the van back, my daughter ended up on the side of the road the next day after $3,200 in repairs (oil, battery, filter, suspension, brakes). Brought it back to North Georgia Tire. They repaired the issue, again?, and assured me this time I would have no problem. Last night my daughter ended up broken down again. I've now gone back to my usual auto repair center (Hell on Wheels here in Cleveland, GA). Below is GPT 3 analysis: What a Fair Price Looks Like in 30528 Item Cost (both sides) Notes Control-arm assemblies (incl. ball joints) $280 - $380 aftermarket (e.g., Moog, Dorman)$460 - $550 Toyota OEM Advance lists each arm at $140-$188, so two run $280-$376 Labor to remove & replace 9 - 11 book hours × $95-$110 independent $855-$1,210Dealer rate ($140-$150) $1,350-$1,650 Toyota's factory labor guide logs 10.6 h for both front lower arms Four-wheel alignment $90 - $120 independent$120 - $160 dealer Alignment is strongly recommended after any control-arm change Taxes / shop supplies $70 - $110 GA parts sales-tax 8 % + shop fees Independent shop total: $1,250 - $1,700 Toyota dealer total: $1,900 - $2,500 These figures fall between the national Sienna average of $1,183 - $1,655 and big-city quotes like Los Angeles ($1,987 - $2,874) --reflecting north-Georgia's lower labor rates (typical $75-$130 /hr) . How the Numbers Were Derived 1. Parts: Local retailers (Advance, O'Reilly) price quality aftermarket arms with integrated ball joints at ~$150 each; OEM arms are higher. 2. Labor: Toyota's flat-rate manual assigns ~10-11 hrs for both arms because the engine cradle and sub-frame must be shifted on 2011-2020 Siennas; independent techs sometimes finish faster, but most shops bill book time. 3. Alignment: Replacing the arms changes camber/caster; a 4-wheel alignment protects tires and ensures VSC works properly. 4. Regional variation: RepairPal's generic control-arm range for Cleveland, GA is $744 - $895 (all vehicles) . A Sienna is larger and AWD versions add labor, so the estimate is adjusted upward.

We were doing research on where to get the best and most economical tires for our Volvo. We went to…read moreSam's, Walmart, Costco and all of the local tire companies here in Cleveland. We couldn't get much help. The people around here didn't want to talk to us. They were too busy, "come back at 1pm I'll try to fit you in," etc. So, defeated, we headed to Gainsville to see if we could be more successful than local which saddened me. We always try to give our business to local but didnt feel that was going to happen that day. We just didn't feel it. Heading out of town on 129 we saw North Georgia Tire along side of the road. I told my husband, 'what did we have to lose' so he turned around and went back. He went in and met with Angie. She said, "Well let me take a look at what you got." We were hoping to just get our tire patched but felt deep down that we could use a new set. She said she could patch it but if we got out on the highway and something happened and that tire popped, she'd have to live with that and she'd never forgive herself. Well that made us feel that she really cared and wasnt just trying to sell tires. North Georgia Tire isn't the cheapest, by any stretch of the imagination, but sometimes that's not all there is to life. You can't put a dollar figure on caring about your customer and the passion deep down inside your heart to be the best you can be for them. Customer service is so important in this big bad cold world and Angie showed us a fine example of that. We bought a set of tires that day. Bit into our budget a little more than we expected but that didnt matter. We were happy and we felt secure and confident when we drove out of that parking lot. Thank you Angie. You went over and above for us that day and I'm sure we weren't an isolated case for you. I think it just comes natural. They don't come any better than you and North Georgia Tire. Give them your business folks. You'll be as satisfied as we are, I promise you.

Wal mart in Cleveland ga is a joke. I've sat 5 hours on a oil change. I sat yesterday for 4 hours…read moreto get a tire fixed .then didn't not have the tire to replace in stock. Been driving on doughnut for 2 days waiting on tire truck to arrive. I don't know what's going on with these ppl but they've lost my business

Started having brake issues while on vacation in Helen. Started looking, found Quicklane online,…read morecalled and the receptionist Stacy was so nice on the phone and said come on in and we will take care of you !!! I was not disappointed. They checked over the car found the problem got me fixed up and didn't take advantage of us. Ended up adding in a oil change before we left. The place was super nice and clean. Coffee and water while you wait along with a kids section if you have kids to keep busy. WiFi and tv. I would recommend to anyone!!!!

I had a very good service visit, I was in need of tires for my son's Infiniti, and I also needed…read morethe front end alignment. Mike was at the desk, and did a good job. While waiting, I spoke with your Customer Experience Specialist, Dakota Chamberlin, who directed me to your Allstate insurance, Samantha( last name escapes me) in the main dealership building. They were both very helpful, and I was able to use my time at your dealership wisely. I think that you have a great crew, all the way from internet sales & Service (Nicky?) to our arrival and service performance, good job folls!

I always take my car to Chris and his team, great work and great prices! Never over sells me on…read morethings I dont need. Great all around auto repair.

Paid 2000 dollars for a head gasket and then 850 to change motor they broke shift cable and kept…read moresaying they couldn't get a new one my car sit for 3 months I finally just went and got it it skipped really bad vacuum lines not hooked up and didn't recharge the air conditioner not what I expected when first taking it there to. Be worked on

Tower has been taking care of our family for about 15 years. Even before we were regular…read morecustomers, they showed a servant spirit to help. We continue to trust them with all of our vehicles. They are honest. They do great work. And they give back to the community.

Got me in and out in short order, very professional. For the price paid it was well worth the money.read more

Timely, professional & friendly. Great job & a referral when he was unsure of what all was wrong…read morewith the car.

From the owner: We provide, lockouts service , spare tire changing, fuel delivery, battery service and much more read more