Quick and easy. The service men and women were great answer to the questions I had, wasn't pushy…read morewith upscale. It was nice! I'm not sure how an oil change is now so fu@&ing expensive, but this is where we are at now.

Not enough staff today per employee to do requested work. I can believe that what with his very…read moregrumpy attitude. Not busy. I would go elsewhere for service. There are several quick service businesses in the area.

I had tire issues and had to have them replaced and Brandon who did my tires and brought my car to…read moreme when done was super sweet, friendly and highly knowledgeable. I highly recommend this place, I hope to see Brandon again when I bring my vehicle back for service. Maybe next time I will get to chat with him a little more and leave him a bigger tip. I was tempted to stop back by to chat him up. Also, the prices are great too.

We took my husband's truck for an alignment and a variety of other services totaling over $1700. He…read morewas about to travel for work and wanted to ensure everything would be good for his upcoming trip. Within 500 miles, he had to buy new front end tires (another $600) due to the miscalculation of the alignment. We just bought these tires brand new on March 30th of this year. He also had to pay a different shop to do another, proper alignment, and we've had no issues with the truck since. When he called to tell Turner Tire about it, the woman who answered was very nice and told him to bring the truck in along with the paperwork from the shop that did the second alignment. He did that today and again, she was very nice. However, a man came out to speak with him and basically said too bad. It's the other shop's word against his and he won't do anything about it. So don't go here unless you like wasting money on services and want to buy new tires right after having an alignment. $700 down the drain is an expensive lesson for average people like us.

spent 500+ dollars for front rotors and pads and rear drum and brake shoes,for 006 Jeep Wrangler…read more left shop brakes not working properly not releasing overheating. And plus no parking brakes. Was told to bring it back add some more parts like front calibers and 200+ more dollars and then should have some good breaks. not sure at this point all that was done, but it just didn't feel right to me. I would like to add that the person at the shop was very nice.

So far hav gotten EXCELLENT service and has went above and beyond several times for us. Highly…read morerecommended.

My son took our truck - a 2014 Ram 1500 for an oil change. Somehow, they managed to screw up the…read moretransmission and now we have to have a new transmission. They actually drained the transmission fluid instead of the engine oil. The transmission is still on backorder, so because of their inability to do a simple oil change, we have been without our truck for two months! They said that we could get a rental, but that we would have to pay for it ourselves and they would reimburse us after the claim was closed. So we would have to be out thousands for a rental - and then trust them to reimburse us. If you need a new transmission, this would be the place to go.

Travel to Charlotte each week for work. In the past I have always had my car…read moreServiced up North but after popping into Craig's I have decided to up my routine. I was in and out in no time and everyone was extremely pleasant.

They are really bad. Put to much oil in my car. And took a air filter off and broke the box. They…read moredon't know what there doing. I alwayss use Valvoline. But I will have to find some were else that was the worst ever took 55 min. They were rotating tires on a truck I didn't even know they rotated tires

Oil plug was loose, now I need a new engine THANKS A LOT! No…read morechoice but to pay out of pocket for a high mileage replacement.

I've gone here for tires and oil changes for years, always excellent service. Highly recommend.read more

Requested a quote for catalytic converter replacement. Owner replied they do not replace them…read more However, he recommended to use an engine cleaner that would clean the oxygen sensor that would turn off the check engine light. Never have I had a service garage offer alternatives to a requested repair. Texted me a few times about the cleaner and how it worked for him on his personal vehicles.

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.