Excellent customer service from management was experienced, per my visit. He was very patient and…read moredisplayed compassion and professionalism while listening to my concern about my vehicle. He made certain that I understood the readings/codes after having used the necessary diagnostic tool to discover the problem. All was done in a timely manner. I highly recommend using their services for your car concerns and needs.

I really like O'Reilly Auto Parts. One main reason is because I get s discount from my company…read more That really helps when you have as many cars in your family as I do. I have also noticed the quality of parts are a lot better than Auto Zone and Pep Boys. The customer also seems to be much better with more muture and knowledgeable counter help to assist you with your vehicle. That really is a plus when it comes to making decision's on what parts you may need for you mechanical needs. All in all I just enjoy my experiences everyime I come and plan on coming back whenever I may need to fix on my cars.

vandals broke my passenger side windo. So, I had to find an auto glass repair company. I recalled…read morethat I'd used Mr.Boss auto glass in cedar hill. The phone number was still in my contacts. Cheerful young woman answered. In less than a minute, she'd taken my information and promised to call me back with a quote quickly. In less than 2 minute I had a very reasonable quote to repair my broken window. She also gave me a reasonable time window. I accepted immediately. At the stated time, a man named Cesar showed up at my vehicle. Professionally dressed and immediately went to work. In 31 minutes he was done. He had installed the new glass; vacuumed up all the pieces of broken glass; cleaned the glass with Windex; swept up the broken glass from the ground. A very conscienceous worker who does quality work. Thanks Mr.Glass®!

Their techs are very good. Their work is top of the line. Great price too. The came to my place at…read moreno extra cost.

Very kind man who runs the place. Leo is very helpful and sweet. We had a vehicle break down and he…read morehelped us out while we were looking at our repair options.

they dont buy old cars then wht the hell do you do , waste ppls time the guy answers an you cant…read moreunderstand him an i ask about selling my car we dont by that old a car ,,,,

I had a GREAT! Experience at Advanced auto in Cedar Hill Tx. I will say Doug, Emmanuel and District…read moremanager Jarmal Johnson took really good care of me. Their customer service was outstanding. I would shop at this location any time. Thank you guys so much for helping me.

I needed some help figuring out if my reverse switch was the reason why my reverse lights weren't…read morecoming on. Ethan was awesome and super helpful from the phone call to when I went to the store. Highly recommended!

Always rushing and never having time to move in a slower lane...my truck wouldn't start. Was able…read moreto get the battery jumped off and I rushed to Autozone. I was so fortunate to get Maurice, the Asst. Manager to check my battery, replace it and have me in and out in less than 20 minutes. No haggling, just pure and honest great customer service. Need more people like him willing to assist us. Thanks Maurice!!! You are appreciated

Had a headlight out, every auto zone I've ever been to says that they will replace your headlight…read morefor you. Not only did the lady who worked there argue with me and say that no auto zone does that and was completely rude about it, even though she was dead wrong. She also couldn't even tell me what headlight bulb I needed, even though I told her the exact make, model, and year of my car. She even told me it wasn't her job to know that. What is the point of her job then?

Pros: Ppl here are pretty friendly and speak English .. which is a major plus. They also had the…read moreparts ... I checked on car-parts.com and they really had the parts. Not bait and switch. Before Grimes, I called another salvage yard , they said they had it. Drove 45 minutes and upon arrival they said they didn't have it and offered the part in diff color ! So I was happy Grimes had the part I wanted. Cons : prices are not cheap. And depending on who picks up the phone, they give you different prices on the same part. Also another con: we came on 2 Saturdays in a row. Each time they told ius, If you order and wait .. the wait time could be 2 hours minimum. Best to place the order and come back 2-3 hr later. There was a customer who was told to wait 1 hr.. in the end he waited 90 min and went ballistic coz Grimes wasted his time.

Spoke to Roger & as always had all my question answered! R '16 Tahoe TLZ needs the driver's inside…read moredoor panel bc armrest mount is broken. Roger located the used part asap w/ wood grain option & gave me a good price! These guys helped me a lot prior last year getting used wheels for our '09 Tahoe LT. The sales staff are on it & they're on point when obtaining the proper & correct part(s) you may need. Thank you Roger & staff at Grimes! Wish that everyone in the automotive repair business were as efficient & detail oriented as you fellas! Happy Thanksgiving Day!

Several people have recommended this auto repair shop to me. They only work on Lexus/Toyota cars…read moreand I had a great experience. They are older and no nonsense and they are detailed and precise. The only downside is they are only open M-T and they are by appointment only. My car runs so much better and will continue to have them work on my car.

I brought my wife's SUV here for a second opinion, after the last place told me to get rid of it…read morewithout an explanation of why. Dave and his team diagnosed the problem within 20 minutes. I had major engine issues. They gave me a quote for a new motor. I proceeded with the work. Now it wasn't the smoothest process for them, but they stuck to there quote and did not attempt to get more money out of me. The car runs better than when I first bought it. I will be servicing my car here from now on. This place is top shelf!!!

Nice auto parts store that's been in area for a long time. Workers always friendly and very…read moreknowledgeable. They tend to shoot straight with suggestions. And if your having trouble witj something, they are willing to help you out if they can. Always been satisfied when I leave.

I really like the assistance and customer service I get at this location. I will be very very, no…read morebrutally honest with you. The guys that work there are all tattooed, dirty tan, rock and roll, trailer park looking guys. They look like they'd be in a TOBY Keith music video. I mean they look intimidating, but they are the nicest most helpful guys I've encountered. I mean one guy has a vapor pipe in his mouth half the time, and the other one is griping about the music on the radio, but they are good at what they do. I call them before I get there to tell them what's wrong with my car and they give me potential diagnosis of what it could be. I appreciate, Kris, Jason, and I forget the rest of the guys names, but they are awesome. Keep up the great work. I hope this doesn't go to their head. Updated a year later: Customer service is still great. Got a new car and one of my lights came on. Went in to ask if they could tell me what it was. Turns out it was time for an oil change, which confused me because the dealership told me they put synthetic oil in and I wouldn't need an oil change for 6 months. So he checks it and says, go elsewhere because the dealership maybe ripping me off. He even told me which type of synthetic to get. Even when I went in just for tire pump caps, they were so polite, and helpful. I love this location.

My first call for autobody parts. I don't have to pay shipping like the online companies that…read morecharge more in shipping than the bumpers and I get it within a few minutes. As far as the comments saying everything is slow-I can only imagine the inventory they have back there that they would have to go through to get the specific parts they need to pull on the spot. Then add customer after customer and it would get backed up. But for the prices, I'll wait. Before you install parts-test fit and double check what came off the vehicle is the same. That's going to be your insurance that you received the correct part. Different trim levels of different cars will have different parts. Check your stuff, that's your responsibility, not Certifits.

Over charging on parts and terrible customer service. 100% DONT recommend!!!!!!!!!!!!!!read more

This is the best independently owned auto parts store in the dallas-fort Worth area. I've been…read morecoming to Midway auto parts for over 25 years the people that own it are super great and super nice very helpful very knowledgeable will go that extra mile for you without even being asked to. I highly recommend Midway auto parts to anyone who is in need of auto parts or auto part advice. If they can't find the part for you or tell you where to go it doesn't exist. So come on by Midway auto parts the next time you need auto parts and you will be very satisfied here.