Kat and Onyx were very helpful and professional . We had a great experience coming all the way from…read moreLouisiana!

I know NOTHING about cars, with that being said, someone who actually enjoys cars would probably…read morehave a blast here as there's lots of parts, tools, merch, signs, and much more. The closest one to us California folk is in Nevada, so make sure you stop by one of these if you get a chance to. Aside from car related parts, tools, accessories, there's some car related merch such as shirts, hats, plushies, toys, metal license plates and signs, magnets, etc. Some items, you have to request at the cashier for them to prepare it for you at the pick up side and depending on what you ordered, this may take some time, so just keep that in mind.

AutoZone is the only place I go. Fortunately, I have had to buy a battery or two, but normally…read moreit's buying windshield wipers, car cleaning stuff, but this trip, I needed some help and advise. We bought our daughter a new car, and I bought new wiper blades (I believe in getting high quality blades) and after I my son and I installed them, we noticed the passenger side (OK, get ready for a very technical comment), the assembly that you connect your wiper blades, that connect to the car, and the end, where you attach the wiper blade, was bent (arm). We walked in, and we spoke with Orlando, the store manager, and my first thought was to buy a new assembly, and he said let me take a look. Orlando took a look, and went inside and came out with a pair of pliers and fixed it. 1. The store was busy, and I appreciate Orlando coming out to the car, taking a look and fixing the wiper arm for us. 2. Orlando was friendly, and had a great attitude, and was willing to help and assist. 3. Orlando also saved me $80.00 if I had to go to the dealer to buy one (not including labor. This location is not my normal store, but we were closer to this location, but I have received excellent service at two other AutoZone stores in Arlington. Thank you Orlando, and thank you AutoZone.

Thank-you to employee Alejandro, he helped me figure out what was wrong with my car. He smiled and…read morehad a very good attitude . Good customer service.

Gregory is the man there! He is so helpful and willing to go above and beyond helping me find the…read moreright parts to get my vehicle going. He has helped me on multiple occasions! i'm all thumbs when it comes to cars. he helped me change my wipers, get into my locked car? and replaced my battery. every time, he came through. i appreciate his help and knowledge. he is a great asset to the OReilly team.

This is the worst O'Reilly store ever!!! They don't answer…read morethe phone. Then when you arrive to purchase parts, they ring up the transaction then ask for ID because their computer system is down. Thus they would not process my credit card/debit payment due to me not bringing my ID in to purchase less than $50 worth of merchandise!!! WTF? Are we in 2019 or 1999??? You can't accept credit card payment bc YOUR SYSTEM is DOWN and you're afraid someone's going to get over on you for a fussing $40 parts purchase????? This is the 3rd time I've had a negative experience at this store. I will never ever visit this O'Reilly's location!! Autozone on Green Oaks wins my business and that of my family and friends now too because of knucklehead moves like not accepting my card payment bc your system is down.

Hands down one of the best car buying experiences I've had! RENAE was AMAZING!! She was so…read moreprofessional, kind, and easy to work with. She helped me to find a car that I was really going to be happy with. Roger in finance was equally great and made sure everything went smoothly. I felt taken care of from start to finish. He was very knowledgeable and helpful with the process! Thank you both for such a great experience! I will absolutely be recommending people to come here! And to ask for Renae!!!! Say hello to my baby Nesta the Nissan #iykyk #acotar

I recently took my 2019 Nissan Rogue to Don Davis Nissan in Arlington, TX, for what I thought would…read morebe a simple oil change and tire rotation. Was I wrong. They've apparently shifted to these "maintenance packages" only, and gone are the days of a la carte services. I was pushed into their Basic 30,000 Mile Interval Service Package for a whopping $499.95, even though my car is at around 59,000 miles and I've been handling a lot of this stuff myself. It felt like I had no choice if I wanted anything done at all. Let's break down why this was such a rip-off. The package includes things like replacing the key fob battery at $12.00 - seriously? I can buy a pack of two Duracell CR2032 batteries online or at any store for under $5 and swap them myself in seconds. Then there's the cabin air filter at $47.45; aftermarket options are available for $15-25, and even OEM parts online go for around $20-30. The engine air filter was $29.95, which is still marked up compared to $20-ish elsewhere. I already changed both filters and the fob batteries recently, so why am I paying for duplicates? The brake fluid flush was another unnecessary add-on in this bundle. I had my brake pads replaced back in 2024, which included a flush then - no need to do it again so soon, but it's baked into the package. And what even is this "Vehicle Protection Service" tacked on? From what I can tell, it's some vague multi-point inspection or extended protection plan (like Nissan's Security+Plus), but it feels more like protection money to the mob - pay up or your car doesn't get serviced. Their brochure lists it, but it's not clear what real value it adds beyond basic checks I could do myself. Yes, I know that I could have went to a oil change business. Pain Points: - Key fob battery: $12 (I can buy two Duracells for $5 and replace myself). - Cabin air filter: $47.45 (available online/OEM for $20-30). - Engine air filter: $29.95 (marked up from $20 elsewhere).

What a joke. I paid $150 for brakes that needed to be ordered and the expected delivery date (ship…read moreto store) has passed. The store cannot give me an updated ETA and after telling me they may not have ordered them when they were supposed to and he said that the 'customer service people don't know sh*t'. His words. Then he said maybe there is weather in the northeast. Yes, those summer ice storms can be quite bad. I see why your store rating is so bad.

Deep breathe!! So I visited this location twice in the last 24 hours. I needed to rent a /c pump…read morevacuum. First Bob ( customer service specialist) which is in his name tag had me wait 15 minutes while working on something and I was the only customer in line while the other staff member was outside helping client. I figured what he was doing was inform and could not wait so I waited patiently. Today, literally 5!minutes ago I returned to deliver back the pump vacuum. There were 3 staff members. One younger Latin American lady, older Caucasian female and Bob. The younger lady was helping a customer. Non and the the other staff member where changing bulbs in something at the counter. They both looked at me and never acknowledged my present. So far horrible Customer Experience. I am the only person in line so I wait patiently. 10 min Ho by and Teo more clients come in and get in line. Still no acknowledgement. 5 minutes more pass and nothing. The phone rings and Bob quickly goes to answer it.Finally the older lady quits with the trying to change the bulb and calls me to the counter. At this point the line is 4 people deep. Worst Customer Experience seen in a long time. At least let the customers know you acknowledge them with " Welcome and we will be right with you" Will just visit other locations in the future as Autozone is a good place to shop with normally great customer service.

I have been greeted as soon as I entered the store. They had what I wanted at a reasonable price…read more The installation started on time. Everyone in the store was friendly, courteous and professional. They offer the type of service that's really hard to find now

Got some nerf bars to make things easier for my wife and son to get in and out of the truck. The…read moreemployees are great and very knowledgeable when it comes to the products they sell. Install was great as well. Highly recommended.

First I would like to say the manager Hilpo is very honest, trustworthy, and legitimately an…read moreexcellent person who cares about all customers. I've been coming here for over 9 years professionally and with my personal vehicle and I totally recommend this location as he has customer service skills and is always respectful. I had major work done and they did not disappoint.

Absolutely trash place. Idiot left his dirty greasy gloves on as he was touching the interior of my…read morecar during a simple inspection. Left black grease stains everywhere. They don't care about anything it seems. Go literally anywhere else to get better service.

Best deals in town and even better than eBay prices. I replaced hood fenders and grill at a…read morefraction of what competitors were asking.

Best customer service ever! I needed a front bumper cover for my Subaru, and Eagle didn't have the…read morepart. So they took their time and ordered it for me! I will definitely come back here when I get into another accident.

Worst customer service the Manager Melissa is soooo rude her employees are better at customer…read moreservice. I feel they need the management position not her. I have been in management and she is just rude! Will be reporting her to cooperate for sure! And the other girl employee too! They both hang up on you when they can't understand your question.! If your girl management Employees DONT KNOW ABOUT THIS STUFF they need to find another job!!

We needed a new battery for our GMC Yukon. The folks at O'Reilly's not only sold us the battery but…read moreinstalled it for us! GMC doesn't play around with their vehicles--the old battery was heavy and difficult to remove --the folks at O'Reilly's were up for the challenge and got it done efficiently! I was one very happy customer to say the least!

I was sent to this location by another store to get new wipers. Unfortunately, I was given the…read morewrong availability and pricing when I arrived. Nevertheless, the male employee who serviced me helped me pick the correct wipers and installed them. I was in and out within 10 minutes!

Came in to get my battery checked and Dani tested it and let me know it was no longer good and…read moreinformed me I still had warranty on it. She changed it out promptly and made sure my car was up and running again!! She did an amazing job!