I came in for an oil change for my 2019 Honda civic first thing in the morning between 8-830 and was out within 20min. Kameron and Joseph were quick, attentive, informative, and transparent. I've never been to a jiffy lube, always went to a dealership, but I was tired of dealerships making me wait two hours for an oil change to get done. I wasn't aware of the pricing and that's my fault. Full synthetic oil change is gonna run up at least $100 here. Didn't expect to break the wallet like that. But you know what? It was worth the exceptional customer service alongside my car getting fixed quick. They also washed my windows, put air in my tires, and restarted dashboard. I'll be back again. read more

Went to get an oil change today. Nathan provided terrific customer. Great value. Definitely recommend!

I requested an oil change, a days passes by and I hear this scraping sound underneath my car. Upon my visit it immediately began with unprofessionalism. I was greeted by a dude wearing sandals. Upon paying I was asked to pay either 90 cash or 110 with card which is crazy but I chose to pay cash as it was the cheaper option. I paid with a 100 dollar bill & in order to get my 10$ in change I was told I needed to take them to the store to my change? Very weird, I was also never given a receipt. Looks like the employees here are pocketing the money lol read more

Jiffy Lube - Oil Change Stations Near Me - Duncanville, Texas

Adrian and Travion were so helpful! They went above and beyond for me and my car when they did not have too and I greatly appreciate it! 10/10 service they both were phenomenal! read more

10 out of 10 Highly recommended! Service was quick, efficient and great ! Bj was excellent and professional! read more

I usually go to the dealership to get an oil change, but decided against it after prices have increased. Additionally, there was no wait at Jiffy Lube. The service they provided was great. Xavier informed me of my options in synthetic oil. I waited in an air-conditioned, waiting room for about 10 minutes. The price was great. The customer service was even better. I will definitely be going back. read more

I came in on a Friday evening and Kam, Mo and BJ all ensured that I received the service I asked for but did it in a timely manner! I will definitely be back! Thank y'all so much! read more

Came in at 9:15 this Saturday morning and the morning crew was friendly, efficient and right on time. I felt very taken care of and while asked about getting new wipers and filters, I didn't feel any pressure in regards to my response. I deeply appreciate that, and I was happy for their guidance to get a new filter, so I did. Also found a $25 discount online which made the experience even better! Really appreciated it. Will come back to this Jiffy Lube. read more

Professional and fast service, took care of all of my concerns regarding my car. Staff worked fast and efficiently!

Thank you Dee for being super fast, friendly, and efficient! I always go to Jiffy Lube for my car.

Greeted by serviceman before I even put my car into park! The 2 bays are packed. Lobby is packed. I think they have about 5 chairs in the tiny lobby. We were told we could go to the other building to wait. It is empty here. There's plenty of space to sit here. It was pretty jiffy. We were in an out in under 30 minutes. I'll be coming back. It's quick, not time consuming and painless! read more

Jiffy Lube - Lobby of second building - Oil Change Stations Near Me - Duncanville, Texas

Glad this was my first task of the day! I was greeted with a smile and courtesy that was refreshing. The manager (wish I would have paid attention to his name) assured me that he would check everything. I had to purchase a new filter and he took the time to show me why..lol and I appreciated that. I left there feeling confident that everything was taken care of and sometimes you just can't trust repair people. So I had a very good start to my day. Thanks Jiffy Lube and I will be returning for next oil change. read more

I originally came in for an oil change, when I started my consultation I was informed there were more things that needed to be done with my vehicle. I appreciate them checking for other flaws I didn't catch.! The Manager (Robert) is by far the best manager I've had encounters with at this jiffy lube. I want to thank him for helping me understand certain things about my car. He was so very kind and helpful. When I went, there was no wait so I was in and out, which was great on my half. The staff there are great ! They will continue to see my face there on the regular! read more

Great service! Stopped by this place after my headlights blew out & the mechanic I usually go to went on vacation for two weeks. I walked in and was greeted by a very nice guy ( unfortunately, I didn't quite catch his name). I told him about my headlight problem, gave him my keys, waited for probably about 10 minutes, and my car was good to go! Quinte was on the register and he was very helpful! Overall, I recommend this place! Prices are very reasonable too read more

$39 for a cabin air filter, are you serious? You can buy them for $15-20 I loved the window treatment though, it helped my aging wiper blades get thru the season. Felt misled since oil change was advertised as $29 then Amy asks if I want standard one I got last time without mentioning the difference in price. Only until I am rung out, do I see the $39 charge. Why are most car places deceptive and money-hungry? I went as soon as they opened and there was no line. read more

Longest oil change I've ever had to wait for. Had the car in the shop sitting there, whilst doing absolutely nothing.

Went there for the first time today and was blown away with the service! They greet you immediately and show you around the waiting area. The communication and teaching between the staff was great. Torrey, whom I'm assuming was the manager walked over the details with me and made some recommendations and even though I didn't take advantage of all of them I to told him I'd be back to do so based on the service and friendliness alone. read more

Not so JIFFY!!!! Every time I come here they are always understaffed. The folks here are always super nice, and do a great job, but there must be problem with the management because there is always a personnel problem. Makes me almost want to drive extra distance to another location? If they are not busy the service is great, if you pull up and there is cars in line you might as well keep going unless you got time to kill. read more

Quick service, friendly attendants. Only went for an oil change but was informed of what needed to be replaced without pressuring me to service with them. Window cleaning and vacuum were included with the service. I would definitely come back for next service read more

First time today and I was taken back by the great and fast customer service. Very friendly they make you feel welcomed and well informed of what's going on with your vehicle. Definitely will be going back keep up the great service! read more

First time here Mr. Torrey was very helpful... Explained every detail about my car for service. Great job, I recommend this place.

I have no complaints, These guys are awesome! Terrance, the manager is the best; any questions or concerns I had were addressed answered and solved by him and his team of knowledgeable employees. Great experience and they even threw in a free oil change as a result of "my patience". -thanks, "Customer for life" read more

After a recommendation I decided to give this place a try. They where very fast, friendly and knowledgeable here. I did not feel cheated in any way after all the work was done. No TV to watch though, so bring a phone or a book to keep busy. read more

Great experience here. The staff were very professional and I was happy with the work performed. I'll be back!

Rip off. Stay away. Went in quick oil change attendent came back with $80 plus for just oil change. When told them step away from truck his reply was we got other options. Sad way doing business read more

Top notch excellent service here. I too pulled in once on a Sunday near closing and they took my car and provided great service. Have been back several times since for various services and I'm so thankful for these guys. They've always gone above and beyond to give superb customer service. Trustworthy and timely. As a single gal who is clueless when it comes to cars they are a God send. read more

Got charged over $60 for a basic oil change. Wanted to get an oil and state inspection but inspector quit and didn't have anyone there this week. While waiting in the waiting room got bit by an ant had several on the chair I was sitting. Will never go back worst experience I have ever had. read more

I stopped in after looking up "oil change near me". I hadn't been there in years but I needed an oil change badly. I stopped in with my daughter and was quickly addressed. That's important to me because I hate bad service. The guy who appeared to be a manager came back shortly to give me a list of recommendations. I rarely follow these but it's always good to get them from professionals. I mentioned that I thought I had a leak somewhere. Not only did he say he'd look for it, but I overheard him instruct one of the mechanics to "search harder" when they reported they couldn't find a leak. Shortly afterwards, my car was ready. I didn't even have time to ask them how long it would be because I had groceries in the car. Overall great service! read more

I had been a faithful customer of this location, for over two decades, when it was Texas Oil-Xchange, but I am longer because of such depravity on the workmanship. I have been forced by Heartland's own hand to bring this to light, not in only in the hopes of being rectified for the damages caused by them, but to avoid the potential of other grievous damages to others. They ruined, by inspection of an actual mechanic, had irreparably damaged the engine bearings because of placing an oil filter that was not meant for a 2012 Kia Forte EX. This negligence, not only causing major depreciation of the vehicle, not only causing undue stress to all parties involved, but refusing to admit negligence or even fault. This has forced me to seek legal counsel in hopes of getting righted. We are not the only ones who have been wronged by this corporation. We, along with others will seek this as a method of stopping potential of future undue stress to others. read more

Very friendly service and VERY accommodating to all the customers I saw here today. The gentlemen here in the front and serving my car were very polite. They worked hard and quickly even in this Texas heat. I recommend this place. read more

I've never been to this store but I have friends who have and they said service was good. So I rated this store a 4 star. From what my friends have told me its fast friendly service. The staff are very polite. Not bad considering they have multiple services. They have kept my friends car running smooth and great. Not many car services can do that. I will be taking my car to them in future. To staff at jiffy lube keep doing a great job. read more