I keep forgetting to do this! I take my 2007 Dodge Caliber, and my 2014 Toyota Camry there for…read morecertain services and tires. I have been SO pleased with the service. As a female, I often get talked down to when doing anything automotive, but I have never had that problem here. Dave and Brent (or Brett...bad with names) are awesome. They speak with me like a person, greet me by name, I have never felt overcharged, and the service is always quick and pleasant. I was told Pomp's is still family owned, and it really shows in the service at this location I will continue to bring my vehicles here. Even if, on occasion, certain places are cheaper, I'd rather spend the extra $$ to be treated like I matter. I love being greeted by name, and being genuinely remembered. I'd give them more stars if I could!

Pomp's charged me more than what they said would and damaged my wheels due to their negligence…read more I scheduled for them to do removal of my old set tires, remounting of new tires and wheel balancing. When I brought them at the time as scheduled earlier in the day, they could not find my reservation. It was okay though and I left the tires there so they could do the work and call me shortly when it was done. I asked them to be careful with them and not damage the alloy wheels. About an hour later Pomp's called me at home to tell me that they were done. When I returned to pick them up I asked if everything went okay, and the person there said yes. I then was told my total bill was $105.05. I said that earlier in the day you told me over the phone it would be $80 plus tax. The guy responded that my tires were low profile ones and that is why cost more. But when I called him earlier that day for a price quote I told him the size of the tires to be mounted. These people at Pomp's are in the tire business and (should) know these dimensions is are a low profile tire. Then why did he quote me $80? I paid my bill and started loaded the tires up. About half way through I noticed that one of my wheels were scratched. The Pomp's guy told me it was there before and that "they had pictures". I do not recall that damage to that wheel or any of the other ones. Then he picked out a s very small chip on one wheel about the size of a fly speck. I said that was there and I knew about it. You notice that Pomp's told me this after I paid my bill. When I got my wheels home I had to carefully clean off the adhesive left from the old stick-on wheel weights, yes Pomp's did not clean it off. I noticed they had gouged the paint, on all four wheels, apparently with a screwdriver or similar tool when they tore off the old weights. Although the damage is on the inside of the wheel, it can be plainly seen from looking from the front. And it is a lot bigger than a fly speck. Well, I have pictures of it too. If I knew that Pomp's were going to damage my property like this, I wish I would have taken the wheel weights off myself. One thing the guy claimed at Pomp's was that the person who mounted and balanced my wheels did all of their high end cars like Corvettes. Ha, I think he must have been confused, I would not trust this guy with a Chevette. Pomp's does not honor their price quotes and they are careless with customers property.

Over the weekend from Illinois to Green Bay, my car had a flat tire and needed to replace it for…read morethe ride home because the space saver is not intended for that 3+ hr ride home I made an appointment online for Monday morning to get either my tire patched or replaced. I arrived early to my appointment and was helped right away by Jonathan C (from my receipt) that after I explained my situation, inspected by flat, the space saver tire and showed me my options for replacing my tires. We chose the new tires, the time estimate was 1 hour and to come back at 12:30 and we went for lunch and the car was ready early and I needed new wipers and they called and asked if I would like them replaced and they did this for me. Amazing customer service Amazing speed of exceeding expectations. Great job done by all the team members who were there on Monday, 3/23/2026.

Bought tires here last fall that included rotation. Called early on a Saturday at 9:30 am to get my…read morefirst 5000 mile to have my tires rotated. I asked if I need an appointment and was told no, they are taking walk ins. I said ok I will come in the afternoon. I arrived at 2:30 and was told that they were busy. I checked in and said that I would come back by 4 PM. I returned before 4 pm and my car was not done until nearly 6 pm. I am sure I was pushed back on the schedule several times. Terrible service. The free rotation is a joke. I will just do it myself from now on

Did amazing job on my truck. Dropped it off the night before my appointment cuz I had to be at work…read moreduring the appointment time so I would be around to take it. They pulled the truck in way before the scheduled appointment. Got it done in amazingly fast time and the price was fantastic. They did a Wonderful job on the truck. Called me and told me what they were gonna do and updated the price so nothing was hidden. I would definitely recommend and come back again.

Your better off going to a dealership for repairs. Such a waste of time and money. Very…read moreunprofessional the so called service rep dropping f bombs over charge and find things that dont need repair. Better off going to a dealership save your time and money and go somewhere else. The place is a rip off!!!!!!!

I went in to check out a Honda prelude. Admittedly it's a difficult car to find. I asked if I could…read moretest drive the car and was told no. The reason they gave was "it's a hard car to find and they sell really fast, if you don't buy it what if the next guy wants no miles on it". It's a baseless argument. The car is only 42k, with just 200hp. It's not some exotic sports car, it's a fast selling hybrid. Maybe I would have bought it but there's no way in hell I'll ever "buy first drive later". I can't recommend enough just how unpleasant that is for me. I can't even imagine how they're supposed to make a sale without a test drive.

I recently purchased a brand-new Honda CR-V Sport L (2026), and my experience was outstanding from…read morestart to finish. The entire team was extremely friendly, professional, and responsive throughout the process. Eric was incredibly helpful and knowledgeable--he took the time to thoroughly explain all the vehicle's features and assisted me with setting everything up, making the transition seamless. The managers, Jacob and Kevin, were equally impressive. They were transparent, patient, and explained every detail clearly. Kevin and Jacob are very knowledgeable and ensured the entire purchasing process was smooth and stress-free and responded all the questions. Thanks to their professionalism and dedication, I was able to purchase my vehicle without any issues at all. I truly appreciate the level of care and honesty shown by the team, and I highly recommend anyone looking to buy a vehicle.

Small business that is local and trustworthy. I called Cliff's in hopes of fixing a wonky…read morespare...quickly. Woke up to a flat tire and my spare was not an impressive replacement. There is never a good time for this to happen. The lady who answered the phone was friendly and efficient. I didn't kno exactly what was wrong and she said if I could get there in15min someone would b available. Got there asap and the place was busy. They fixed my tire right away. Didn't try to up sell, didn't add any weird addition charges and the price was more than fair. Soooo grateful there r still places like this around.

so whet to this shop for some minor repairs.... well just…read morestart off by this dude named robert !!!! he was very rude and unprofessional lied right to my face about what was wrong with my car ! ALSO!!!!! needless to say, I had a full alignment, new tires and rotation and balancing done. I also had my tie rods replaced. Only to drive maybe a mile down the road and become stranded on the side of the road having to call for tow truck. We all know that having a toe is not very cheap. Had my car towed to a GM dealership and had my car fixed properly. So not only did I pay $500 for tow and then the $600 to have the work done on my car that I had a coupon for. I ended up spending another $900 on top of that to have everything that I just had done redone. he also didn't mention my pcv val was bad and my intercooler was shot my turbo was not working properly.....so he failed to run proper diagnosis on my car that in the long run cause me to pay even more money FAIL ROBERT

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

These guys are great! I called late morning with a rush job. I got a same day appointment, out in…read morean hour, friendly & knowledgeable staff, great price too. I love this place

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

here for Airventure, checking my trailer tires on Sunday afternoon, found a bad valve stem at…read more415pm. went to carx they went out of their way to replace it for me before they closed. now I can make it back to South Carolina. cannot thank them enough!!!!!!!!

For a long time, I trusted Carx, until recently. I was sold tires with a roadside hazard package,…read morethe tires did not last close to 50,000 miles and the roadside package was useless as would not have covered the tires I was sold for any repairs. The store and their Corporate office, Monro, Inc have refused to make it right. I would be very cautious about utilizing Car X to service your vehicle and I would also not recommend using any business or services affiliated with Monro, Inc.