Great customer service l been coming here for years l had a friend's mom get rear-ended and I…read morerecommended it here and sure enough the price was just perfect better than if you find it at a junkyard I'm very impressed I will be back thank you five star customer service

I bought parts from National in years past. Very helpful & had what I needed 80% of the time…read more Special order available in most cases.

Came into the store to purchase something very simple. While waiting in line to pay, one of the…read moreemployees just doesn't care about customer service. And employee with the name of CHE, needs to take classes on customer service. You don't talk to customers while you're on your cell phone talking to your girlfriend. And when you're on the phone, when you give people back their change, you don't just pour in their hand and walk away. I know this store is close to my home, but I won't be going back to that store for anything. I'll drive the extra 2 miles to a different store.

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Even with the receipt I was met with so many excuses. Do not buy and stay away. Your money is…read morebetter spent elsewhere.

I would like to correct my experience. After having a great conversation with whom I think was a…read moreyoung man that was a team leader there. We resolved our dispute. They fixed the problem and I would say I am a very happy camper. Thank you the lil battery shop.

Super quick and effective saving you $$…read more Had an issue all summer long with DEF in my Peterbilt 389. Went to a bunch of dealerships who spent hours "diagnosing" issues (costing thousands) just to throw parts that didn't work at it. Went to limp mode once again but this time on I-40, full derate. Brought it to shop. Got me right in and they actually fixed the issue right away. Can't say enough good things about this place! If you like saving money and your time, come here. Don't waste it on another location, trust me.

These people do not seem to respect a drivers' time. My co-driver and I are watching our schedule…read moreshorten and my clock slip away, meanwhile they are in granny gear all day. Perhaps it is because they take for granted the benefits from hourly pay, whereas we drivers make pennies on the mile. But of course, what do they care? They're getting paid by the hour just the same if they were working as if they were screwing off. I can damn near guarantee: switch their pay scale to piecework and watch their attitudes magically adjust. Goddamn hourly clock-riding mf's

AutoZone is a good shop to maintain your car. They have mostly any part that you need for your…read morevehicle. They have some batteries starters alternators temperature sensors Etc. If you buy wrenches there with their lifetime warranty they will honor it even without a receipt. They give a military discount.

Always friendly and helpful people here, git what I need and was on my way.read more

BEWARE! My son purchased a tire here and his car ended up with a slight shake. Not sure what it…read morewas, he went back to check the balance. I felt they should have balanced the one he just bought for free, but whatever. They balanced all 4 and sent him on his way. The problem is the condition of one of his other tires was so bad, he is very lucky it didn't blow. They never even showed him the condition (see pictures). This was not the tire he just purchased, but I can't believe they let him drive away with this on his car. They also charged him to balance it! How in the heck could you possibly balance this tire? Luckily we found it the next day before it blew. Poor business!

tried keeping everything after switching rims. wanted to…read morekeep old rims, tried keeping old tires. and did in fact keep two rim caps off old rims. went back and said they didn't have them. when in fact I know they had them.

I'm here to visit my Mom. And when I visit, I try to take care of whatever needs to be taken care…read moreof. One is a new headlight. She had been driving around with only one headlight for months. She relayed Firestone had quoted her a $500 estimate to replace her headlight. WTF?! I called around and found cheaper estimates. I also thought of simply purchasing the bulb and having my brother put it in, but I know that can be complicated (some headlights are very involved). Long story short, she wanted to go back to Firestone (Ugh!) after they quoted her a lower price. We get there, and the mechanic explains that it is indeed $600 (increased since her last estimate) due to the type of bulb that is being replaced. Again, I would rather go elsewhere, etc., but my time here is limited, and I want to get it done. So, just do it. They had to order the bulb we now know we needed. It was explained that it would arrive to the shop in 20 minutes. I have to say, I was pretty impressed with the manager's expertise (I believe he was the manager) who came out to the waiting room a few times to explain some issues to the customers. He seemed concerned, thoughtful, and professional. While we waited, several customers arrived and waited....... and waited....... and waited to be addressed. It got to the point that I would advise them to knock on the window to get the attention of the mechanics. Perhaps they were short staffed. The manager left at some point, and I saw only 2 employees (maybe they were on break). This was at about an hour into our wait. At 2 hours into our wait (it's a headlight, c'mon now), I started walking back to the garage to see what was going on. I saw Dominick (sp) working on it, so I assumed it wouldn't be long. But hey, I have nowhere to be. Both Mom & I used the bathroom. When I went it I saw, it left much to be desired. Yes, it's a tire shop, but that should be on the list of things to check. Now it's 3 hours into our wait. FOR A HEADLIGHT REPLACEMENT. What gives?! I will say that Dominic (when he would see me at the window watching their work) would come and explain the progress, always ending with...... and then you'll be done, but still waiting. Finally, almost 3.5 hours in we paid $600 for a new headlight. Waiting 3.5 hours to have Mom's headlight replaced - Aggravating, but time for us to talk. Replacing Mom's headlight after she's been driving around one-eyed, because she couldn't afford it - PRICELESS. She always brings her car here for service. If I lived here I'd find a real mechanic to service her car; perhaps use after-market headlights, etc. But, she's gonna do what she's comfortable with, so...... Firestone it is.

The Firestone located on Coors near I-40 has a rude and unprofessional manager named Renee…read more When I took my vehicle in to get an alignment, the technician broke my oil dipstick and pulled a PVC hose. They replaced the dipstick at their cost however I did not notice the hose that was pulled until my wife mentioned that the car was running rough. They were not able to align my vehicle within specifications. I replaced lower control arms and took it back in under warranty to get it realigned. I had an appointment at 10:00 AM. That's when I met Renee the rude unprofessional manager. She told me that an appointment doesn't mean my vehicle will be serviced at that time. I was told that it probably won't be serviced until the end of the day because she only had two techs.. She was unable to find my wife's name or phone number or the appointment we had a month prior. She said that because I didn't have a receipt she was unable to look it up. I told her they didn't give us a receipt they only gave us a specification sheet indicating what was aligned I asked if they emailed the receipts she said yes I then asked could she look it up via email. She got snarky with me and said I can only look it up with your phone number or receipt number. Kept asking me why I was there and I told her to get the vehicle realigned and I then told her that they damaged the tie rods the first time they did the alignment. The boots were torn and the tie rods were over torqued. She then ask me if I was implying that the technicians don't know what they're doing, to which I responded exactly, they don't know what they're doing they tore my boots and over torqued the tie rods. These were brand new tie rods a month old. Renee then told me I don't know what I'm talking about, the tie rods don't use grease or have boots. I told her that at minimum she's they're going to replace the boots that they're cost and possibly the tie rod on the driver side because of being over torqued. She eventually told me they are not replacing anything. She then said that I was not smart for bringing it back to a shop that broke the car in the first place. That if it were her she wouldI have taken it to another shop. I told her you broke it you fix it. I also told her that the last time I was in there they broke the dipstick during a pre inspection and at that point she lost it and told me to get out get out of the shop that she was refusing service and then she was going to call the police on me. Do not go to the Coors and I-40 location Firestone.

I've been coming to Anthony for years- He's honest and I…read morethink he generally undercharges you. He stands by his work, although it always works after he fixes it. He also won't do any work until you've approved the cost. I literally drive 30 miles to get to his shop, can't recommend him enough!!

The WORST auto mechanic shop. The Owner Anthony, is the most unreliable and untrustworthy person…read morethat doesn't take accountability for his screw ups. I took my vehicle in he rushed his mechanics to get it in and out, and ended up not putting my tire on right. It fell off the whole rim while I was driving on the road. He said it wasn't his fault and he couldn't fix it. DON'T take your vehicle here, HORRIBLE.

Staff was friendly and helpful. The person who helped look up the info to locate and get my air…read morefilter found that the one they had in stock in their brand name was damaged and gave me a discount (same price as the lesser air filter) on a more expensive brand.

Awesome, awesome store! Well, to be more specific..the staff's awesome. I happened to roll up with…read moremy buddy right after closing (didn't realize what time they closed), went to open the door and it was locked. Bummer. Was walking back to my truck and they opened the door and said they'd help us real quick since my friend just needed to order some shocks. Very cool of them to do that. Got us all taken care of and we got out of their hair. I went back two days later since I needed to get some lift supports for my Xterra. True to form they bent over backwards to get them for me, gave tips on getting registered with O'Reilys online so I can get a $5 gift card, rocked out a military discount for me and issued me a $10 rebate for my purchase. Beat that, Autozone! Huzzah! So. These guys rock and I'll definitely make it a point to go them, and only them, for my car stuff needs.

I am usually not one to rate or even bother checking in to a cookie cutter-type establishment…read more There is nothing unique about them from one location to the next. This place is a rare exception because of the quality of their service. This is a drive through oil change location where you can sit in your vehicle while they change your oil. The manager here has this place running like a fine tuned machine. Various people work on different aspects of your vehicle (fluid top off, tire pressure, battery charge, etc) while your oil is getting changed. In less than 10 minutes you are back in the road. All the staff is extremely friendly and professional. I will say that the price can be a bit steep, so be sure to lookout for groupons or Valvolines online coupons.

Excellent. Chase and crew were awesome and attentive. They wrnt above and beyond. Great start to…read morea road trip.