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    Firestone Complete Auto Care

    2.7 (40 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Showing me how awful the tires on my Turo rental were.
    Yvette S.

    This crew took care of me and went above and beyond. I had rented a car from Turo to take on a trip to a Pueblo about 3hrs outside of Albuquerque and ended up with a balding tire bust out on me and I ended up needing a 40mile tow to replace my first tire blow out in Gallup. Moving on from the inconvenience. Derailed and delayed.We ended up staying in ABQ for the night,made the most of it,had a great morning and in the afternoon on the way out of town we decided to gas up then BOOM!! A second tire blew out... Turns out the dude from Turo was renting out a fleet of lemons that were total death traps. All the tires were on the way out wires exposed and all. 2 out of 3 blew out. The last two tire survivors were thread barren and dangerous. It was a contact less pickup.... Dude doesn't even inspect them he must just throw them out there rickety till he makes the money back on the fleet. Really shady so inspect your rentals well from Turo. The crew here let me know what was going on in total disbelief at how unethical the rental was. They as well as I couldn't imagine a person renting a vehicle that unsafe to a person. I have never seen that level of shady rental practice. Anyway it was the last hour of the day for them and they were very cool to me and helped me get back on the road. The store was friendly,fast and sincerely cares about their clients.

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    2 months ago

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    3 years ago

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    7 months ago

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    1 year ago

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    6 months ago

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    10 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    8 years ago

    Ask for Chris O! Professional, fast, honest, reliable & gets the job done everytime! He won't let you down.

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    5 years ago

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    8 years ago

    Great service very thorough team. Serviced my vehicle quickly. Lots of places to grab a bite in center while your waiting.

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    6 years ago

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    11 years ago

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    9 years ago

    Great people - I was done with an oil change in less than 30 minutes. Great prices too!

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    11 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Superb customer service, super professional and kind, Mike and Firestone have earned my loyalty.

    Mentioned in 2 reviews

    Read more highlights

    Jiffy Lube

    Jiffy Lube

    (26 reviews)

    Westside

    On Aug 5th, I brought my car to this Jiffy Lube expecting their "Signature Service Synthetic" oil…read morechange to mean thorough work, transparency, and professional communication. Instead, I got a rushed, incomplete service wrapped in vague explanations and capped off with new mechanical problems that appeared within days. I was charged $250 for the oil change and a brake fluid replacement. The brake service was pitched in a way that sounded like a modest add-on only for the final bill to be far higher than expected. I authorized the work in good faith, trusting the confidence of a young technician. That trust was misplaced. The invoice is vague, poorly written, and fails to confirm whether the oil used meets Dexos 1 or Dexos Gen 2 certification a basic, critical disclosure for this type of service. I arrived at about 5:23 PM. They close at 6:00, but didn't ring me out until 6:14. Out of courtesy, I didn't check the work there, thinking they'd done their job. When I got home five minutes later, I saw the interior was in the same state same dirt, same debris. Their "vacuum" either barely touched the floor or simply didn't work. My oil life monitor hadn't been reset, which is about 10 seconds, I had to do myself. This isn't attention to detail, it's negligence dressed up as service. When it came to communicating the vehicle's condition, the failure got worse. The technician who actually worked on my car stood right next to the one who rang me up and yet, I had to be the one to ask if there were any leaks. Even then, the answer was vague, as if checking for leaks was optional. Where's the professionalism? Where's the basic courtesy to explain the findings clearly? This is supposed to be the "Signature Service" not a guessing game for the customer. A few days later, my check engine light came on. AutoZone's scan pointed to a mass air flow leak and a rich fuel mixture issues I've never had before. On top of that, the cashier not the technician who serviced my car casually mentioned I have a motor oil leak. I asked what could be done, and his answer was: "We don't know where it's at, but if you get a tracer liquid and shine a UV light, we could trace it back to see where the leak is." That's right I had to be the one to ask about next steps for a serious oil leak, and the guidance I got was vague and dismissive! A major mechanical issue should be proactively identified and explained, not mentioned as an afterthought by someone who didn't even touch the vehicle! That's not service. That's carelessness with consequences. I usually go to a different Jiffy Lube 3540# farther away. I tried this one for convenience. That was a huge mistake! My regular location has integrity and respect for customers, this one lost me to their competition for good. Corporate: if you're reading this, understand this is not a "bad day" review this is the result of negligence, poor communication, and a lack of pride in workmanship. The competition is already doing better. I'll be taking my business back to them permanently.

    I was checking something else under the hood and found the clips on my air cleaner housing were…read moremissing. They were the last people to touch it. I ordered new clips and put them on. Just brought truck in for another service, specifically asked guy receiving not to touch air filter housing as I had just replaced clips. Did an under the hood parking lot check getting ready to leave, and clips were missing again. So 1. They messed with what I specifically asked them not to and 2. Broke/lost something off of my truck and didn't tell me about it. Easy enough to replace myself when I got home (jiffy lube didn't even offer to fix/replace what they had broken. Not the first time I have had an issue with this business, but I was overdue, had the time and didn't want all the hassles of doing it myself. Still looking for competent, reliable and honest auto maintenance in this town, this Jiffy line isn't it.

    Old Town Tire & Automotive

    Old Town Tire & Automotive

    (37 reviews)

    Old Town

    Amazing and quick service! My vehicle needed an alternator, we purchased the part from Autozone and…read morethey did the rest. Valerie at the front desk and the rest of the staff were so helpful and treated us like family! I will definitely be taking my vehicles there from now on. They had my vehicle within the next business day and I hardly had to wait! That's what I call service! Thank you Old Town Tire & Automotive! #supportlocal

    Came back to update my review after having a nearly identical set of circumstances with totally…read moredifferent outcome. Went into a different shop when check engine came on - now at the end of our cross country trip I'm in CO - asked if the shop could quickly check the code for me. The mechanic kind of begrudgingly did, but he did it quickly and then honestly told me what the issue was, reset the code and sent me on my way. $0 dollars. Old town automotive should be avoided at all costs. Not trustworthy. I asked them if they could quickly check the code. She told me how much a full diagnostic was ($200) I should have left then. After the "full diagnostic" When I asked if they would charge me a "partial diagnostic" she said no. I asked for the Yelp check in discount $10 or $20 maybe? no. AAA discount ? No. After asking if the was anything she could do to help me out she finally caved and gave me the aaa discount because she "doesn't even subscribe to Yelp and can't understand them on the phone half the time." I don't know if it's worth noting... THE ONLY REASON I WAS THERE WAS BECAUSE OF YELP, It was 10 or $20 discount and they were already ripping me off... I regret letting my anxiety get the better of me at the start of the trip. This situation was easily avoidable. I should have just left. Still waiting for that full diagnosis btw. Boo this garage.

    Discount Tire

    Discount Tire

    (51 reviews)

    Westside

    I've been a loyal customer for over 20 years. I've easily purchased about 20 tires over that…read moretimeframe. I setup an appointment via their app to have four new tires installed. I showed up ten minutes before my scheduled time. 1 hour and 30 minutes later, my car is ready. Why I bothered scheduling an appointment is beyond me. The only saving grace was the service rep was very courteoust, patient, and competent. They honored the sale price plus an additional savings on a new set of Michelin tires by price matching the same set of tires from Costco. Saved me over $110.00 all together!

    I stopped by the Discount Tire location at Coors and Montano to purchase an additional tire…read morewarranty for a vehicle we had just purchased so we could take advantage of free rotations and balancing. From the moment I walked in, I was immediately greeted by a friendly staff member at the counter--Juan--who went above and beyond to help me. After inspecting my vehicle, Juan noticed that two of the tires did not match the other two. He also explained that those tires were designed for an EV vehicles and were not the correct fit for my car. Instead of simply selling me the warranty and sending me on my way, Juan took the time to explain the issue, offered a solution, and arranged to have the incorrect tires replaced with the proper ones. What really impressed me was that he got me scheduled right away--even without an appointment--and made sure everything was handled quickly and professionally. His attention to detail, honesty, and genuine care for my safety and satisfaction truly exceeded my expectations. Thank you, Juan, for your outstanding service and for making sure I had the correct tires and warranty to keep my vehicle protected. I highly recommend this Discount Tire location to anyone in need of tire services. You've definitely earned a lifetime customer!

    Firestone Complete Auto Care - tires - Updated May 2026

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