They are so friendly First of all ! I had my older car worked on and discovered that I had suspension system parts that were really worn as well as being dangerous I have had this car since it was new .so I knew maintenance was overdue.. I had also heard this was a reputable business.. read more

I was headed to Sante Fe when I heard a noise in my drive train. Triple A towed us to "the garage" I asked them to put it on the lift, start it, and put it in gear to isolate the noise. Nope! They drove it until it wouldn't drive any more. Then they called and said I needed a transmission at the cost of $9,400! I was pretty sure it was not the transmission but the transfer case. I Called and told them I was coming to get my truck. The manager said "how about if I drop the price by two thousand dollars. That when I knew they were thieves. They still made me pay over a thousand dollars to get my truck back. Took a minute to see that the transfer case was locked up. I really think this place is the definition of Highway Robbery!!!! read more

William is truly knowledgeable and instantly felt respected, which is often neglected being female, at vehicle repair shop. He was extremely efficient and timely in his estimate and length of service. He almost felt sad to deliver the news that I needed a new transmission. Highly recommended- great service with personable staff. read more

Lance is very helpful with all the info needed Great staff . Thank you for the good work read more

Traveling thru NM, had some car trouble, a friend recommended this place and highly recommend William, the owner also helped and they got us in as soon as they could , had us back on the road in no time. Great service, highly recommend! Thanks!! read more

William, Jonathan, and the rest of the team are outstanding professionals. I was traveling with my Honda Accord when my sparkplug blew 40 miles away from the shop. My car was able to be seen and fixed the same day because they knew I was traveling and didn't have a place to stay. read more

Although they're really nice folks I had a less than satisfactory experience. They had two cracks at fixing my CV joint but in the end I had to take it somewhere else to get fixed. I'm out the $650 I spent here. read more

Disgusting shop. I was driving from Sacoamento to Albuquerque and for the last 300 miles I had a check engine light code P2138 every 30 minutes. When this happened, the engine power went out and the car stopped driving. I had a scanner and I deleted this check engine light, after that the power returned and I could drive for another 30 minutes, but then it returned and everything happened all over again. I came to this shop and left my car for a few hours for diagnostics. After that, they called me and said they couldn't find this code from check engine light, but they found another one. I've heard first time about that and never seen before. They advised me to change the transmission module and the total will be $915. I asked: WILL THIS FIX MY PROBLEM? They said yes and I agreed with that. I paid $915, they changed this module for me and took my car and drove to Phoenix from Albuquerque. I drove for 6 hours and when I was already in Arizona, the same check engine light and the same code P2138 returned. In the morning, I called this shop and asked for help. They told me we can't help, then I said send a refund, they said we can't do that. I drove to Phoenix and there another shop fixed my car for $150 and have already driven 1,500 miles and everything is fine. I DO NOT RECOMMEND The Garage TO ANYONE. YOU CAN BE DECEIVED THERE AND YOU WILL LOSE YOUR MONEY read more

The Garage - Auto Repair Near Me - Albuquerque, New Mexico

My ac wasn't working so I went in to see if they could fix it. I was charged $280 and it didn't get fixed although I was told they put Freon in. Ok so they wouldn't go any further with it until they did diagnostics so they did that and said it was a bad connection and charged me another $280. Ok that's fine because my ac is fixed right? No it's not. I bring it back and they said I need a new compressor but they wouldn't charge me labor but that the part cost 1100... I don't think so. So now my ac doesn't work, I work in my car and am out almost $600. It would be nice if they could give me my money back so I can give it to my new mechanic to actually fix my car. So $600 for absolutely nothing. Thanks for taking advantage of a single mom. Also my new mechanic told me and showed me that the garage had put duct tape on the connector. I have pictures of it for proof by the way. read more

I have taken 3 of my vehicles to the guys at The Garage. Liked the way they treated me, so sent my mother as well. They do quality work for half the dealership cost. They don't prey upon customers, like me, who don't have a clue about vehicles. They tell you what needs to be fixed now, what can wait. If you give them enough notice, they'll shuttle you to work/home. read more

I brought my car in to have the thermostats replaced. The staff was informative about what they did and the price wasn't crazy!! I will be going back for any future issues I may have. Thank you all for the respect and not treating me like a girl. read more

Update #3: Update #3: leaks now in the back where there weren't leaks before Rear Main. (see pictures) Update #2: A hose JUST FELL OUT OF MY TRUCK today! I haven't had my truck for 25 days and so finally on Friday, I'm able to go to work and then run errands and a hose falls out! (see picture) Update: I'm guessing the technicians were hoping I'd never crawl up under the clutch pedal to take a peek around. I would assume the managers and front office staff didn't know what the technician was doing. It was the greasy hand prints at the bottom of the driver's side door (see picture) that tipped me off, so I asked the google about clutch pedal switches, how to remove, how to replace; then got a flash light and pulled out the switch. Without "billing [me] for a diagnostic" a tech removed my clutch pedal switch, broke it open, broke it, then tried to repair it with wire, hot GLITTER glue, and electrical tape!!!??! (see pictures). Having "repaired" the clutch pedal switch as best they could, put it back, and jiggled it just enough that I'd be able to start the vehicle with just the right amount of searching for a sweet spot. What that tech failed to realize, is the electrical tape, the wire, and the glue are all interfering with the contacts! Rather than admitting the error, the tech must have told his supervisor that my little truckie-truck needed a starter relay, and so, for and additional $65.53, they installed a new starter relay, leaving me with a band-aid "repaired" clutch pedal switch. In addition to using glitter glue to fix a part, their test drives consisted of high speed turns, as all my belongings in the back seat were thrown from their original position (see picture). Liars, thieves, dishonesty, greed, inconsideration. AND on top of all this, The Garage so far is unwilling to admit and correct the error. I had to WALK to O'Reilly Auto Store and make another purchase of $49 for a replacement clutch pedal switch. 25 days: no vehicle, barely any communication from The Garage, no ability to get to work, no ability to get groceries, $3800 (most of it in labor fees), and on top of that, I had the stress of not being able to use my truck after it was "repaired" after I paid the price, and then had to buy another part and do the swap myself. When my truck wouldn't start this morning, I got out, dropped to my knees, and just sobbed right there in the street in front of my house as everyone else in the neighborhood was leaving for their jobs. First Entry: They told me it'd be 2-3 days. No one ever called with updates. I had to call every 2-3 days and each time I called, always the same response, "looks like it's nearly put back together, shouldn't be much longer." A MONTH later, I finally get my truck back. The next morning, she wouldn't start!!!! I was told they were aware of problems starting, so they put in a Starter Relay at no cost. Well, there's a $65 charge for a starter relay on my invoice and I didn't ask for one, didn't need one, should not have had to pay for one! No diagnostics for that issue. It wasn't even the issue!! It's a Clutch Pedal Switch issue. They started up the truck and drove her so hard, they kept creating more and more issues with my girl. They're seemingly on the surface very nice and polite, but mostly just feeding a pile of bull with everything they say. They're fast-talking, silver-tongued money-gouging shysters. "Voted #1..." my @$$!!! Also, they didn't bother to clean the grease prints from their hands off the car, which is evidence they were under the dash, looking at the clutch pedal!!! not bothering to fix the clutch switch, but charging for an UNneeded part! What was this problem? Because I'm female? Because I stated I don't know much about mechanics? Because my truck is old? I don't know what happened, but honestly, if you need your vehicle repaired, see if there's someplace else, because I do NOT recommend The Garage!!!Up read more

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This is by far the best who in Albuquerque. Pride of ownership shows here daily. Tom, the manager, offers impeccable customer service. He went above and beyond in helping me get back on the road on my way to California. I called everyone trying to find a radiator for my Ram diesel. No one had it in stock. He was able to get it right away, same day and I was on the road before 4pm. I'm beyond thankful. The mechanics are very professional and courteous. All a reflection of a very well run establishment. Do not hesitate to take your vehicle there. read more

Good group of guys working here. Honest individuals that do good work. I came in to get a sensor installed and they had it done before the end of day. read more

These guys know what they're doing. They understand cars and they're committed to solving problems. They're super nice, honest, and fair.

The Garage is particularly good at claiming one price and delivery date - and then once you agree - the price goes up and the time goes out. This is the perfect example of the shady garage sticking it to you because they can. Sad they did this to my elderly mother in law. read more

Hell no, never again I gave them another chance after their service manager was unbelievably rude to me. I got a call from the owner who was very apologetic and said he had made some changes. Well I had my car towed there the other day for service as I had broken down on the side of the road with what seemed to me to be an alternator issue and they told me it was a simple battery issue. They quoted me almost $500 to put a battery in my car! $500.00!! I'm not very mechanically gifted but I can put a battery in a car with a pair of pliers blindfolded in 10 minutes. After I complained about the price I asked to speak to the owner to see if that was correct And to see if he could maybe do a little better on the price and was told he was in meetings all day and blown off. Finally I decided to bring them a new battery and let them install it and paid $100 to do that. As soon as I pulled out of the lot the battery light came on again. This place sucks don't use them they used to be good now they're horrible. I am having my car towed to a different garage. By the way, if you do buy a new battery from O'Reilly's auto parts they will put it in for you for free. So the garage marks up the battery almost double charges you for the diagnostic and then also charges you for the labor for a simple battery. Just say no. Update. Turns out the problem I diagnosed myself on the side of the road (a bad alternator! ) Was indeed the problem which is what I told these guys at "the garage" when the car came in! They refunded me the money for misdiagnosing the problem and for charging me for a battery that I did not need at least they did that! Too little too late don't use this place save yourself the trouble. read more

My 2000 Dodge RV conversion van puked its' transmission 80 miles outside of Albuquerque. AAA towed me to The Garage. I admit that I was nervous to have a major repair so far from home but I didn't have much choice. My transmission needed to be replaced. Chris Delong, the service manager, was confident and competent. I felt comfortable leaving my RV with him. I rented a car and returned home to wait for the repair. It took about a week to complete the job. During that time, Chris kept me in the loop on their progress. I picked up my RV yesterday and drove it 600 miles to get home. The new (Jasper) transmission functions much better than the original one ever did. These guys took great care of me. They did everything they said that they would do and their work was exceptional. They even offered a 2yr, 24000 mile warranty on their work. If I lived in the Albuquerque area, this would be my garage. Thanks Chris! You guys are the best. read more

The worst place to go!! WARNING, do not take your vehicle there!!! You will go for the first service, after you leave you will be back within a month for more damage to your car that THE GARAGE did for you to go back!!!! Met so many people who went through the same thing. They don't replace you with new parts, they put old parts on and damage your car more, to get you to go back!! Don't go there!!!!i i would not LIE I have no need to. My whole family quit going there. I got into with the co called owner, rude!! Where I work customer came in bashing the Garage, she didn't know my story. Last I heard she was getting a Lawyer, you guys did some shady stuff.!!! read more

My transmission "Went South" on the eastbound I40, 20+ miles west of Albuquerque. I have a E350 box truck that was loaded to the gills, very heavy, since I'm am moving from CA to Kansas. Felt kinda lonely out there. Called AAA, a tow truck got there impressively fast and The Garage was recommended to me to do the repairs. From the time I got there, Mr. William Dillinger took such great care of me. Apparently, they can do repairs on just about any size of vehicle and have the equipment like heavy duty lifts to get it in the air to do proper work. It took awhile to get all of the work done because of the nature of the repair, overhauled tranny and a re-balance and overhaul of the drive shaft. Since I live 700 miles away, William oversaw the work with the 3rd party overhaul shops and always kept me informed of issues and progress. It started off as a terrible day outside of Albuquerque, but William made it not quite as bad by the end of the day. Very friendly place and very high quality of work! I highly recommend The Garage! read more

I have a 2004 Dodge Ram 1500 that I love. My wife keeps telling me to trade her because she has 186K mi. on her. But I really love my truck but last week she made me hot (my truck - not my wife!). The AC was blowing hot if I was idling and wouldn't get cool until I drove her for 10 min. I have to wear a suit to work and I was ready for a divorce (from my hot truck...not my hot !) I took her to The Garage this morning and they diagnosed her and repaired her the same day. A new condenser fan and I'm sitting in my driveway shivering from how cool she is running. You can trust these guys! They have a new customer for life plus I can walk there from my house which is an added bonus. You won't be disappointed and no the owner is not my Father-in-Law. Trust me! read more

I went to The Garage a few years ago when someone tried to steal my vehicle. They sent someone to tow my vehicle and sent someone to pick me up to go the their location. They were very understanding with my situation. I highly recommend them with any automotive issues. read more

When I first came to this shop, my car would stall. Now, after conducting business with these folks, my car stalls and I have no money to get it fixed. Poor turnaround, lacking customer service, over-priced and dishonest. If I ever needed to give you an example of the mechanics your parents warned you about, I'd point you to this shop. Buyer beware! Update: less than 2 years after the initial repair, I had to replace the fuel pump. The new mechanic informed me that it was never changed. When asked about this, Ray (the manager) simply said "it's our word against theirs." This shop is full of Fraud. Buyer beware! read more

We broke down in Albuquerque on our way to Dallas from Utah. Unfamiliar with Albuquerque, we consulted with the triple aaa for assistance. They recommended the garage. In the middle of the night triple a towed our car to them. We simply were hoping for the best. The next morning I called and a gentleman By name Tom informed us of the repairs needed. Tom, understanding our situation being travelers was one of the most gracious people we came across our trip. Their service, professionalism and quality of workmanship was exceptional. I simply want to thank Tom and his crew. You reassurance and sense of urgency you exhibited was heartwarming. Thank you again. read more

My dads vehicle had the engine light turned on so we took it here so they can check it and see what's going on. They found multiple error codes. They told us that they can fix it for about a little over $2200. I've brought newer cars before and they never charged me that much so to me that was a lot of money, but we agreed. A few days later they called me and they said they found a few more issues, so instead of charging me $2200 like they said at first, they're going to charge me over $2600 instead. We agreed even though they had told us it was going to be less than that at first. Once they were done we paid and picked up the vehicle. At first no engine light was on but about two weeks later the engine light turned back on. I called them and went back. They turned off the engine light and said to drive around for a couple days, most likely it wouldn't turn on anymore. The next day the engine light turned back on, so I took it back. They checked it again and they found some more issues and wanted to charge us more than $400 more. We paid a lot of money to get the issue fixed and at the end it's still the same and they wanted to charge us even more. I recommended this place to my dad because I've taken my other vehicles here before, but they ended up making me look bad and themselves. Time to look for a new place. read more

Very responsive and reasonably priced service. Hard to find a good mechanic these days. I recommend these guys.

Tried to repair my car but ruined the fuel injection. Towed my car away without it running and refused to to help repair it. paid in full $3000 and worse condition than I took it in. Very sad the way I was treated. except for Tom. Very unfair and dishonest company. read more

I had a wonderful experience at the Garage. Was just going through town when my starter went out. I called a few spots and Martin was so friendly on the phone that I decided to check out his spot. Everyone was super nice and knows their stuff. I would definitely recommend this auto shop to friends. read more

I was in a tight situation as my car broke down on the way from Phoenix to Denver. I brought my car in at 7 am and these guys spent the entire day working through problems on my car so I could make it home to see my family. I have never met a more honest and people oriented group of mechanics. If you're anywhere in the Albuquerque area and need your car repaired, I highly recommend you take your car into The Garage to get it fixed! read more

We were visiting the Petroglyphs when our car started making a weird noise and smoking. We were able to get to The Garage which was one mile away. They got is right in and figured out the problem even though their schedule was full. Our car was under warranty, so they got us an appointment at the nearest dealership, helped us get our car towed, and then gave our family a ride to the dealership. They were amazing. Ray was so very helpful!!! Awesome place with great service! read more

Took my truck to get brakes and rotors done and at the last minute decided to have them install glow plugs. I must say the staff at the garage where speedy courteous respectable and knowledgeable in the automotive game. read more

This is my car maintenance/repair business of choice. Took van to get tune up done and the work done was minimalistic, the quality of the spark plugs and engine coil cables were ignored when asked about after the work and the check engine light (that had just turned on that morning) was ignored. Disappointed in this set of work. read more

The Garage is "The "Bomb"!!! Last week my son and I were traveling across country from Nashville to L.A. My starter went out in Albuquerque around 11:00 a.m. I called Tim and he said he could get me in fairly quickly so we managed to get the car started and took it straight to the garage. This all happened on the Friday afternoon before Memorial Day weekend so I'm quite sure Tim was short handed and everyone that was working there was daydreaming of the 3 day weekend coming up! Not a problem!! They got me in, diagnosed repaired and on my way to Grand Canyon National park by 1:45 p.m. I can guarantee you that if I lived in Albuquerque or anywhere near it they would be my exclusive mechanic. I have 7 cats so I know something about mechanics and these guys are good and honest. Thanks Tim and the girls at the desk for taking such good care of us in what could have otherwise been a very bad situation. read more

The Garage - Auto Repair Near Me - Albuquerque, New Mexico

We developed a problem in our 2000 Ford 150 van driving from California to Arkansas. I found good recommendations for The Garage on Yelp, so called them before we reached Albuquerque. They were very gracious and agreed to take a look even though it was after 3 pm. It turned out our differential was shot. We were given a quote and told they would try to have it ready by the end of the next day. They called a motel for us, let us get into the van for our belongings and drove us to the motel. The next day, they picked us up when we had to check out at noon. To our surprise the van was ready, so we were able to continue on our way. No hidden costs. All above board with good communication throughout our dealings. The garage was not only staffed by wonderful people, it was clean and busy! We really hit the jackpot with this garage. If I lived in Albuquerque, these would be my mechanics. We are very happy campers! read more

I have a 2011 Ford focus with a five speed manual transmission. The clutch pedal assembly broke and I took it into get fixed. They gave me a fair quote, quick service, and provided a one-year warranty. Within six months the clutch assembly broke, not due to labor but mechanical failure by the manufacture. I had it towed there and they fixed it, picked me up and drove me there to pick up my vehicle and told me it is still under the original warranty. Outstanding work and excellent customer service. read more

I used this place to replace an ignition switch. I picked them because they had free towing and were very close to my house. I had also noticed a lot of city vehicles like fire trucks etc get serviced there. The short version - it took them a week to finish, cost more than they originally estimated, and when they put it back together the check engine light was on. In their defense on the engine light , I admit that I had been sitting impatiently in the waiting room for two hours and the tech seemed rushed to get me the car, it was near closing time, and when he brought it around he said " it works but there's something we can't figure out in there, it's causing the check engine light to come on, just bring it back when you have time and we'll get it straightened out. " I guess if I had another week to spare without my car I would've let them take another shot at it. read more

Overpriced!! THEY tried charging me$595 Labor and freon, to replace AC compressor On a Sprinter Van.(I had the new commpressor in hand just needed replaced.) Shoul be $300 AVOID AT ALL COST, Guy that was quoting me was not friendly. Acted as he dont want the Business. read more

We love this little local shop. One note for the owners if you read these.. I hate to say it but hire a better receptionist. "Heidi" if that's her real name... Is awful! Do your business a favor get a better, more friendly "face" for your great business. Take care read more

I'm currently driving cross country, and ten miles west of Albuquerque on I-40 my accelerator sank to the floor and quit working. AAA recommended The Garage, and Tim and Carl helped me by towing my car in and getting me a diagnosis and inexpensive fix within a few hours. My mechanic at home makes me wait all day! I'm back on the road now, and so grateful. The folks at the Garage treated me like family. read more

I referred my son's girlfriend to here thinking she would get good service. She got told that she needed to replace the engine because the piston was broken. She asked to have it put back together so she could take it for a different opinion. She was told it would be ready early today, around lunch. When she called for status, she was told that they would have to call back. She tried several times to get a status over the phone with no success. She finally went down around 3 to find out what was going on. When she finally got to talk to someone, she was told that they forgot to take it for a test drive. Why anyone would need to take a car for a test drive if the motor was needing to be replaced is beyond me. When she got it my house, after having it towed, we discovered that they had taken out the backseat and did not put it back. The car was brought in for motor repairs, why someone felt the need to pull the seat is beyond me. We also discovered that they did not bother to clean the grease prints from their hands off the car. She was charged over 200 dollars for all of this. I don't understand, what happened to service from here? When I brought my truck in, when it was having problems, they found that the transmission needed to be rebuilt. They were really super at trying to help me and did not charge me because they did not do any repairs. After this experience, I will not return nor refer anyone else despite how close they are to us. Sorry, I cannot refer anyone else to experience this type of service. I have referred others, to different shops due to proximity of where they are at. The Garage is no longer on my list for referrals. read more