Went in for wiper blades on my truck. The manager not only helped me find the correct ones but also…read moreinstalled them for me. There were no other customers in the store at the time so he had the opportunity to dodo.

Brand spankin' new! In fact, there isn't even any grease stains in the parking lot yet, which is…read morepretty strange to see at an auto parts store. Friendly staff and very helpful. Since they're so new there's not much business there yet, so you can get in and out. And, they offer a daily 10% military discount. So if you're in the neighborhood, give em' a try, you'll be glad you did.

Great customer service l been coming here for years l had a friend's mom get rear-ended and I…read morerecommended it here and sure enough the price was just perfect better than if you find it at a junkyard I'm very impressed I will be back thank you five star customer service

I bought parts from National in years past. Very helpful & had what I needed 80% of the time…read more Special order available in most cases.

I went in feeling very defeated and stressed because I had gotten myself in over my head replacing…read morean exhaust manifold with broken bolts on my Ford E350. I was unable to even describe to Latoya exactly the last gasket I needed. She was patient, kind, and able to to figure out exactly what part I was struggling to describe. Latoya helped me get the part I needed to finally finish the job. Moreover, she managed to actually put a smile on my face and I left feeling much more positive than I did when I came in.

Wish I could give it zero stars. Never going back. Terrible, the most disagreeable staff. Been here…read moremultiple times. Every single employee I've spoken to is unkind and short. The nasty woman, the fat guy, they're miserable and look at you like you're crazy if you have more than one question or don't know what you're doing. I thought you guys were the experts why are you acting surprised that I am asking questions about parts? The first time I was shocked. The second time I wasn't expecting it but I'm glad I recorded the entire interaction. And I will be uploading it to tik Tok. So, basically if you don't LOOK New Mexican or are from out of town and need help don't go here. Go up the street to 4th Street advanced Auto parts. Or AutoZone. These people are sick. No one's coming into the store because they know everything and their car is fine. They need to cut the snarky nasty attitudes. No wonder the store is never busy.

BIG shout out to the Topper Town krew: Sean, Brenna, and "Mr. Chubbs", the cat in charge of…read moreCustomer Relations. Yes, a friendly feline greets all of the customers, and if you are stressed out about waiting, or anything else, he'll come purrr in your lap. Topper Town definitely gets a full 5 stars from me! I ordered a LEER topper and a Bed Rug for my 2026 Tacoma, and turned it into a well insulated camper with "Windoor" ventilation, and auto lock/unlock (both are must-have options...). When I was considering ordering it I told Brenna (Sean's wife) that I had to do a pretty long trip in a few weeks, and needed to carry a lot of stuff with me that needed to be protected from the weather. But the shell would take appx. 6-12 weeks to arrive ... so she just says, "No problem! We'll just give u a FREE loaner shell until yours arrives." I replied, "You just got my business based on that!" Sean is extremely knowledgeable and adept at what he does, and he is very willing to share his passion for his business. It's actually becoming a 3rd generation business, as his father started it, and his daughter is being trained right now to eventually take over. I would call him a true engineer and a fabricator, because I have watched him work ... he even designed a way to make my tailgate way more comfortable to sit on when I go camping. If you have a problem that needs a creative solution, I'll bet he can figure something out. Brenna is definitely a master at the office side of the business. She is extremely knowledgeable, and knows her entire inventory by heart, and is kind, compassionate, patient, and impressive both on the phone and in person. She is a GREAT communicator. Just tell here basically what you want and then she will take the time to walk you through it all, and make sure you get what would serve you best. When my shell finally arrived, I went to pick it up, only to see that it was NOT the one that I had ordered accd. to the pics on the LEER website. At first I was a bit shocked and disappointed, but after some quick research it turned out that LEER had not updated its photos to include the 2026 Tacoma newly redesigned cap... It turns out that my truck was the first 2026 Taco that TT had installed, and so they were surprised too. So, Sean just says to me, "OK, since we didn't know, and we want you to drive away happy, I'll just comp. you another product." He gave me about 4 to choose from, and I took the mud guards, which I'm very happy with, and they look great on my truck. BTW, the newly designed shell is REALLY custom, and is designed to make your Taco look like an SUV ... and with the bed rug installed, your truck bed literally becomes a fully carpeted, knee-friendly SUV. Many thanks to Sean, Brenna and Mr. Chubbs ...When I'm ready to upgrade or add on, I'm going straight back to Topper Town!

I always appreciate great customer service, and today I experienced exactly that at Topper Town!…read more From the moment I walked in, Sean, the owner, made me feel welcome. The atmosphere was friendly, relaxed, and even the family cat was on duty greeting customers, it definitely added to the experience! I purchased a bed cover for my new 2026 Toyota Tundra, and even though I didn't have an appointment, Sean had my truck professionally installed in no time. That's the kind of customer service that's becoming harder and harder to find. This was my first visit to Topper Town, but it certainly won't be my last. When a business goes above and beyond to take care of its customers, it deserves to be recognized. I'll be recommending Sean and Topper Town to my friends and family without hesitation. Thank you, Sean, for making this such a positive experience. Outstanding service, quality work, and genuine hospitality, you've earned a customer for life!

This might be the cleanest, most well organized auto parts store I've ever seen. Even the parking…read morelot is clean! It's certainly a league above the competitor auto parts stores on 4th Street (of which there are several!) It's the furthest from my house, but I'm not even tempted to stop at one of the others on the way. Recently, I need a car battery - like asap - and I called at 7:30pm and spoke to an excellent customer service representative named Jacob. He said they closed at 9, but they had my battery in stock and if I could head over in time, he would be happy to install it. It was dark and cold - Albuquerque in January - so I asked if he'd prefer I come in the next day when it was light. He said he wasn't working the next day and wasn't sure if anyone who was could do a battery install. It was so nice of him to let me know that! So I drove over and he had my old battery out and my new one in, lickity-split! (And I have a funny Italian car with odd size bolts, too.) Overall, it was such a positive experience, I would always go back there for car needs in the future. They are also a UPS drop point, and I have taken packages there, which has been convenient, as they have longer hours than the official UPS stores.

Worst auto parts store that you can ever go to will not warrant either parts can't look up the…read moreright parts don't go here

Outstanding customer service. From the time I called and setup my appointment to checkout the…read moreTillery Service team provides outstanding customer service. I drive 30 min from Albuquerque to get my truck serviced here because of the service team.

called ordered a part for a GMC told I would be called when in, never called me. I followed up two…read moreadditional times and was told it was on the way and I would hear back right away, I have heard back. Three attempts to order a part and schedule a recall item is poor customer service!

Mr. Bill was very helpful and informative. He helped Monte with a transaction. Monte was very nice…read moreand accommodating with my car battery. Monte carried my car battery into the store. I noticed Mr. Bill was helping and elderly lady to her truck. He was very attentive and accommodating. He explained her purchase and walked her safely to her truck. Mr. Bill went above and beyond my very high expectations for customer service and support. He gave a very high level of exceptional customer service and support. Monte was very nice and kind. Monte was very informative and accommodating. He was attentive and courteous. Monte gave me a very high level of exceptional customer service and support, as well. Monte went above and beyond my very high level of outstanding customer service and support. Thank you, Napa Auto Parts, for having such, professional and kind, sales associates. I will continue to support this business in the future.

I stopped by to pick up some oil for my car because I was low and they were so helpful in helping…read moreme find the oil that I needed. Not only that but when I was in the parking lot putting the oil in my car one of the employees ran out to offer help. What an extremely nice gesture. Such gentleman I would definitely go back and use them for all my car needs.

Stopped by to see if they carried a particular tow hitch that I've been desperately been looking…read morefor. I was greeted warmly. Small shop, not much product or large inventory. Disappointing. They didn't carry it and couldn't order it. Hmm. I'll order it online. Store focuses mostly on off-road products for the Jeep line.

Darren is the "bomb" he has patience for my calls, as I wait for my Old Man emu suspension parts…read more I have a trail run this weekend and my top hat broke and he rushed the parts in and I will be able to get to my run on friday.