Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

My wife and I had a really positive experience here at Executive Honda while in the process of…read morebuying a new car. In the past, I've experienced high pressure sales and tricks from other dealerships. I know the uncomfortable feeling of being a young woman in a car dealership. I really liked how the staff here seemed down to earth and spoke to us as humans. They weren't calling us and bullying us every single day after visiting to test drive a car, which made us more willing to work with them! I really would recommend Honda in Wallingford for anyone looking to have a smooth experience.

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.

Buying a car at Star Auto Sales is a great experience. Family owned business treats you like…read morefamily. Our family has purchased all our cars there. But it doesnt stop there once you buy your car, we do all our services there too!! Oil changes, tires, and any service we need the Service Dept is amazing. I wouldnt go anywhere else. Thank you Star Auto Sales for you great customer service!

Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

I came here after a terrible experience at the similarly named Wallingford Auto Sales. At the other…read moreplace, I walked in with my husband several paces behind me and the other sales person looked past me and asked 'how can I help you, sir?' Totally ignored me. Needless to say we didn't buy from them. Then we went to Wallingford Auto Park instead, and we worked with Stephanie (I think that was her name!) and experienced no sexism at all. She was knowledgeable and awesome. But when a different person at the auto park was running my credit, he looked at me and asked, 'Do you *really* own your own business?' If I was a 45 year old man I doubt he would have felt the need to check. But I'm a young woman so I guess he thought it worth looking into whether or not I was being fully honest. So that annoyed me a lot. My age and gender shouldn't have to give that impression. When signing and doing warrantee stuff, the financial guy there was fantastic and patient. The person who ran my credit was not this guy in the side office, he was fabulous. All round good experience, and I think the sexism would be an easy fix by educating that one guy on what is appropriate.

Purchased a Durango 12 years ago AC never worked they did some stuff but never fixed it. just…read morepurchased a KIA 3 years ago burning oil the whole time, never saw it till I had it for 6 months. Just check the car very thoroughly cause they are not the best nor trustworthy. The mechanics are garbage by passing such things. My wife that purchased the 2 said she will never go back. I agree an from Wilcox Auto

Dealership rating: After visiting 10 different dealerships…read morein CT from Toyota to Mazda to BMW etc., the sales team was by far the most honest and hardest working of the lot. Every car dealer will make money, but this dealership will work with you.

Well I am going with five stars here for the sales department. Don't know why a few others had…read moreproblems. I did have a couple hiccups but vigilance and knowing what you want go a long way. Persistence in negotiations helped. Salesmen were knowledgeable in the vehicle and accommodating to all my questions. Patience with the customer is a good trait to have for repeat business. Finance part went smoothly, a quicker and easier than I expected, and my terms were better than the bank had given me. Although you can't beat zero percent.

Bought the new Corvette Stingray Z51 from them and had it shipped all the way to CA. These guys are…read morethe definition of professionalism and satisfaction. I worked with Bill and Al, they were very supportive throughout the entire buying process and made everything very simple and straightforward. Extremely satisfied, will probably buy the new Z06 from them in the near future or the next gen C8 whenever that comes out.

Made a trip into Valenti auto sales today and was greeted by a very friendly sales staff. I worked…read morewith sales professional Peter Zaniewskki and General Manager,Timothy Wedge. I purchased a new car and was treated fairly and respectfully. Great deals and many extras offered during sale. Overall this was by far the best car buying expierence Ive ever had. If youre in the market for a car making a trip to Valenti is worth your time.

If you're looking to purchase a new Toyota vehicle I would highly recommend Toyota of Wallingford…read more Our saleswomen Shay was outstanding, she went the extra mile to ensure all our wants and needs were met. She was patient and not over aggressive, she was always available to answers questions and make recommendations. She's a true Rockstar that cares about her customers and it shows. We contacted multiple Toyota dealerships in the area to test drive and purchase a new Toyota Corolla Cross and Toyota of Wallingford met all of our needs. We will definitely utilize this dealership and Shay Sadosky for our future Toyota purchases! Teressa, Jessica and Dorman

I would rate zero if possible. We had a signed deal to purchase a new Sienna. We arrived for our…read morescheduled appointment to pick the car up. After waiting for 30 minutes were informed the car was damaged by the detail shop and asked to come out to look. The passenger front door was extensively damaged and the front 10-12 inches of the passenger rear slider was also damaged. Apparently they scraped the side of the car against the pylon and door frame - crushing the front door in from the window to the bottom of the door. This was not a small simple dent. We said we did not want the car and wanted an identical replacement. After a half- hearted search they said they could not find one, but could order for arrival in 3 months - too long to wait. Took them a week to refund our deposit and they refused to reimburse our costs for the back and forth changes to our insurance. They are a classless dealer that shows no care for the customer. If you are looking at a White Sienna - buyer beware of VIN # 5TDESKFC9TS283710 ! Make sure you get a good discount - this van was damaged goods!!

Absolutely amazing service this is now my second time here I've gone to Volkswagen Valenti in…read moreWatertown which is absolutely horrible and offer nothing but crap customer service, I come here and I'm explained everything like I'm a person not a girl with a car who they are tryna get over on they are transparent as heck and honest ! so this will be my new dealership to get service or anything done car wise truly amazing service Dylan is awesome super transparent in the service department And Josh best sales man if you are looking to get into a new vehicles he's definitely the guy !! Love love the customer service here !!

Purchased a new 2026 gti. Naomi, the sales consultant was incredible. She found the exact car I…read morewanted and kept me well informed. I wasn't the easiest customer by far, but they treated me fairly and were very courteous. Will buy my next car from them.

I really needed a car. I had poor credit and very little to put down. I worked with Gil and he…read moreworked magic to get me into an amazing 2019 fully loaded 2019 Nissan Rogue SL. Granted my payments will be high for a year until I can refinance but I was able to drive home that day with my car. He kept in touch through the process letting me know if I needed anything or what I should expect. I have to say everyone was super nice.

I had an ok experience here when looking to trade in my car. There was a good deal posted on their…read morepage online but it was just click bait. When I went in they said it was an error. The deals they offered were not the best deals you can find so we ended up purchasing elsewhere that was more competitive. I did find the experience with the sales team ok in general. They were respectful and friendly. Would have been even happier if they honored the posted price on their website but everything happens for a reason lol.