Another new CVS to add to my collection, in this case in Wauwatosa. My wife had a '$6 off your $20…read morepurchase' in her online account, so decided to use that here after we had had lunch at the custard stand across the street. A lot of the personal hygiene products are locked up, but the store seems to be well staffed. This store does have working self checkout. One note: a digital CVS gift card does not work at the self checkout (the payment machine tied to it has no way input the gift card number / PIN). Instead, we had to wait for the cashier to help us, which he did with courtesy.

This pharmacy is the worst! Pharmacists don't track or…read moredocument the Rx in system correctly. The pharmacy staff don't know what they are doing. And worst of all, they don't have customer service skills at all.

2nd time this week here to pick up prescriptions and the pharmacy is horrible. They are extremely…read moreunderstaffed here and it needs to be fixed. You do not have a 24 hour Walgreens pharmacy with a Skelton crew. 6 deep in the drive thru and 10 deep inside the store. Same person has been at the check out for 10 minutes already. Fix this Walgreens!

A MUST TO AVOID! Worst service ever. Who are these people…read morethey hire? Can't take simple instructions, always waste time put on hold, or answering the robot questions. Why bother to give information 3 times more when the robot asks for it first? You have no respect for the time and needs of your customers. I could go on and on but it's just not worth the time. I will avoid using this pharmacy cause they just DON'T CARE ABOUT THEIR CUSTOMERS! Starting with that annoying robot recording.

I always have a pleasant experience with all the departments at the store. Katrina the pharmacy…read moremanager goes the extra mile to assist

I have never been the sort to complain the beach is too sandy or the water is too wet, so I…read morehesitate to begin by stating if I could give it no stars, I would, yet here we are. This location has TWICE tried to give me a medication I'm fatally allergic to and is also really good at not filling prescriptions that I do need and can take, until you sic corporate on them. Oh well, at least there's a CVS close by.

I switched to about 8 months to Hyatt and every time I needed the refill request from my doctors…read morethey were always sending the request to Aurora. Even after me stating at least twice a month I switched to Ascension. My previous doctors from Aurora would call and say to me I needed to reestablish care with them before they would consider giving the authorization to fill the script. I have some serious medical conditions such as a seizure disorder anxiety depression diabetes and stage 3 kidney disease. So this kind of mistakes were life threatening and caused me to be hospitalized several times due Hyatt's error in communication. I'm in the process now of switching pharmacies before I DIE WAITING ON THEM TO DO THEIR JOB PROPERLY‼ Thinking about obtaining a lawyer so they can pay my last 2 hospital bills plus pain and suffering.

Back in Pandemic days, we came here to get tested and it was super easy peasy. As large as their…read morelot is, there was a line along Layton Ave., backing up almost to the 13th street intersection, when we arrived. The line moved fairly quickly, and the people in the lot were very organized, considering the amount of cars waiting. It took a while to get to us to do the actual testing, due to the amount of people, but once we were taken care of, it was quick and efficient. We were able to be on our way within minutes, and received our results within 2 days. Highly recommend! 30/2023

I made the mistake of using a free red box movie on 12/24 because it was expiring but it had to be…read morereturned on 12/25. I also forgot to get my cat something special for Xmas dinner so I would go and do both. I thought I would go to the store to return my blue ray and get the special dinner but store after store was closed after driving around for a half hour so I thought I would go to Walmart because I have never seen it closed, it was closed and I just don't remember all the stores being closed Xmas. I remember the Walgreens commercial saying that they are open on Xmas and I don't use Walgreens all that much so I got on my phone and searched Walgreens/red box and sure enough there is such an animal out there so I went over. Jack pot there was a red box with two check out screens on the outside which is open 24/7 365 and the store was open. I was able to get my errands done when everything else was closed so I'm giving five stars because they came through when everyone else was closed. While I was in the store there was a non stop cat meow so I searched it out and it was in the toy department, a cat paw that makes noises.

The employees seem like their mind is elsewhere. I avoid coming here if I can. I happened to stop…read morehere on the way to work because I remembered as I was heading to work that I forgot to buy something I would need today. I think I have come here twice in the past 12 months. They are on a corner - technically but unless you know it's here, it can be easy to drive by it since it's not as prominently on a corner like the other ones are.

completely unnecessary for them to have treated me as they did. I called to refill my medication,…read morecrying, because of how long it has taken them to refill it, and they laughed at me. Laughed. At. Me. Horrible workers, staff, etc.

While calling to see what's the hold up with my prescription they kept answering and putting me on…read morehold. I can hear them pick up the phone and then place me on hold again. No one is willing to help. Then they hang up on me after 15 min on hold. This happened 3 times in a row. Very unprofessional.

No handicap vehicles available. Very frustrating. Finally took a cart and saw regular groups of…read morepeople following each other thru the store. Very rude indeed!

This is my go to location. Shelving is always fully stocked with tons of variety of each item type…read more I don't really care for the self check out so I don't use it and it is quite a wait for the few cashiers that they do have.

Wanted to pick up order at store. It had to be shipped. They shipped it to old address I had…read morechanged 3 years ago. I called. They "fixed" and shipped it to the same wrong address again! I asked for a refund. They said my items were not eligible for a refund, so now they have my items and my money. What kind of customer service is that?

Yes great food and service love everything about this store. Will recommend to a friendread more

Pharmacy closes without warning for days on end. My prescriptions were stuck inside. I had to buy…read morethem without insurance in another location.

Don't go there for medication. They take wayyyyyy too long to get it ready. I've been waiting to…read morestart a medication for over a week now. The last medication I had to pick up took over two weeks and when it finally said it was ready the lady told me "yeah come tomorrow and we MIGHT have it ready" finding a reliable pharmacy is impossible In Milwaukee. It's been saying "in progress" for 3 days. I just want my medication

I could see a long line of people at the pharmacy with waning patience but there was no wait to…read morecheck out with my toothpaste, hand lotion, and diet soda. Added star because the cashier said "thank you" instead of "have a nice rest of your day."

Ordered prescription before my vacation. Wasn't ready after 48 hours. Said I should make it with…read morewhat I had, but needed when I returned. Got a call when on vacation from Walgreens asking if I would be picking it up. Told her to please hold because would need when I returned the following Sunday. Went on Monday. Told no, they must have reshelfed it. No apology, like oh well, yiu have to come back again from this lady at drive thru Monday afternoon, August 24th, 2026. Just really horrible customer service!!