It's nice to work with understanding pharmacists & pharmacy techs. Every time I call someone actually answers the phone! They are vary knowledgeable about special medications. They accept credit cards. read more

They compound my medication for me. It's the only place I can get it. It is an experimental medication for my COVID longhaulers. I have had this for almost five years Someday, a permanent fix would be much better read more

Date of visit: June 30, 2023 I stopped here as I had a large number of diabetic supplies from my late brother-in-law that I needed to dispose of and this came up as a potential option to do so from a government website. Staff was friendly and helped me find a bottle that was big enough to hold all of the items I needed to dispose of and I used their waiting room area to transfer the sharps from the containers he was storing them in to the new sharps container. They even gave me some scissors to cut open the bottle and get them out a bit faster and didn't flinch when I dropped them all over the floor in my haste! Only negative here was the fee for the disposal, which wasn't disclosed up until the end and was significantly higher than what it listed online. The cashier indicated that they don't have anything to do with the other websites--which is fair, but they also don't provide the price anywhere either, so I had no way to know until it was essentially too late. read more

There are a few things people should know about this pharmacy that I so badly wanted to Love. 1. They switch med manufacturers almost with every new pick up. That matters for me and my Aunt b/c different fillers have side effects. Plus Aunt is special needs and taking pills that are Different sizes or colors with every prescription Confuses her, causes anxiety and misdoing. With 1, 2mg script we had, they split the pills Into 2 doses, said it was temporary due to "availability" but kept it that way until I complained??? Clearly cheaper for them but A nightmare for my aunt. 2. The older women at the cashier desk with red Hair is extremely Rude to people. To Some she Gracious and polite to others she is curt, Short, dismissive and Rude. Her job is to be Curious and kind - she falls very short 3. The older of the 2 male Pharmacists - lied to Me about my medication?? Which to me is, Completely unacceptable. I requested a specifi Brand due to the constant changing of Manufactures and side effects from those Changing fillers. He told me the brand I Requested was discontinued and not available anymore . So I Walgreens - Its in STOCK and "has NOT been Discontinued" He straight out lied to me to make it Easier on him. 4. They mix up orders - 3x within. 2 year period. Had meds that were cancelled off my list cause I skipped pick up for a month (my choice and My Drs choice) then reordered and was told They took that off my list cause it wasn't Ordered??? My scripts have a fill # and meds Need to stay on my list until they expire or Reach the fill # max. Its not the pharmacists job To decide my scripts - Its mine and my doctors. Their job is just to fill. I wanted so badly to have the little, walk-in Neighborhood, friendly, "Mayberry Style" Pharm but it wasn't friendly nor customer orientated . I will say the female pharmacist, male cashier and kids are all Terrific. She was extremely accommodating, kind And always took my special requests of Sticking to the same manufacture seriously, its just she isnt always the one that is there with my scheduLe so we had to transfer. Sorry for the bad review but you need the feedback. read more

Gems like Swan Serv-U are few and far between these days. I almost didn't want to rate the place...keep it to myself :) After the past 5 or.6 months of 2020 though, I had to give them props somewhere! The staff have dealt with a lot. Along with the pandemic, they were also a victim of some vandalism during the protests incited by the president in Wisconsin, late summer 2020. I don't think you could ask for a business to handle adversity any better than Swan has this year. I'm not there every day, but every time I go I am more impressed. Great place. read more

Great prices, incredible service--and a hometown touch that can't be beat...That's how I would describe Swan Serv-U Pharmacy. Our family trusts the pharmacists to provide helpful information that you just can't get at the big box pharmacies. Plus, on most of our prescriptions, the prices are 20% lower since they do their own compounding. We're glad we found this local gem! read more

Swan's is an old timey pharmacy that has probably been on North Ave forever. Every time I goto this place, I'm greeted with a super nice pharmacist who takes the time to explain things. I love that the place is carpeted - when was the last time you saw a carpeted pharmacy? They do have quite the cigar collection/small humidors but a pretty poor alcohol selection. They do carry a nice selection of gift wraps, office supplies too. Prices are very reasonable. I think that certainly places like Walgreens and CVS carries more stuff and makes it a little easier to pick up refills, but Swan's has a certain charm of being one of a kind, old fashioned pharmacy where everyone seems to know you. read more

love the staff, professional, personable. they're always quick. and it's fun to look around in the little shopping area. it's like going to get groceries at a cozy, clean sendiks. instead of say.. pick n' save. (aka walgreens) read more

They do support our local community. Otherwise I don't think I'd be this generous. 1) lots of mistakes. Not billing properlly (every time we've filled an Rx for my son), not catching refills. 2) poor selection of Rx containers.. for example, a Rx for a cream was put in a pill bottle. Only small syringes.. trouble when wresting a child for oral/liquid meds and have to do it TWICE because the pharmacy doesn't carry a large enough dispenser. And no liquid "top dispenser" that where you can turn the bottle upside down and use the syringe annd gravity. Most kids tylenols even have that now but Swan does not. 3) inconvenient hours for a busy family with kids and parents that work. Want to get that refill after you put the kids to bed. Want to get it on your way to work/school. NOPE. Will have to remember to pick it up on your way home from work the next night. And no drive thru so you have to get self and kids out of the car to do that. They do have some kids books and toys if you need a last minute birthday party. And the pharmacist is nice. To close, I'm only there because of insurance. And not wanting to go across town for the CVS. read more

I have been a resident of Tosa since 1984 and believe in shopping locally owned stores. The pharmacists have changed but the service for prescriptions has not. They will even deliver when necessary. My insurance dropped a drug I have been taking for 20 years and they were able to get me the supplier's low cost card. I now pay $4 for a drug that costs over $100. They really keep you informed on drug reactions and are always willing to answer questions. The best of the best. read more