This is hands-down the best pharmacy I've ever used. Need a refill? No problem. The pharmacists call the doctor and the refill is waiting for me, sometimes within hours. Try that at Walgreens. I find it interesting now that Walgreens always had delays and problems due to my insurance, but they've never had one problem at North Shore Pharmacy in the past three years dealing with the same insurance company. At Walgreens, I got snarled at when I had a question. Here I get a smile and clear, polite answers. North Shore stocks every medication that I'm on, while Walgreens and CVS were chronically out of everything. If I call with a question about a drug, I don't have to hang on the phone for hours listening to revolting music only to get disconnected, as was the case nearly every time I called the big chain pharmacies. There's always adequate staff here, and I've never encountered a long line. The staff is happy, friendly, knowledgable, and patient. Apparently, the reason that Walgreens and CVS can't find good people is not because they don't exist, but rather because they don't want to work there. I get all my vaccines and boosters here and, wow, what a walk in the park it is compared with waiting for an hour in messy broom closets at Walgreens and CVS, praying that I won't get hepatitis from a dirty needle. Finding North Shore Pharmacy a few years ago has significantly improved the quality of my life. read more

I had been going to Walgreens for prescriptions for years, various locations, and they were constantly messing things up! CVS was even worse, and they were also rude while they were doing it,( which I blame the company for more than the individual) and when both of those companies, start to tell their patients, which medicines they can and cannot have, that's where I drew the line! Since then, I've been going to North Shore pharmacy, and I wish I would've gone there decades ago! They are so friendly, helpful, compassionate, detail oriented, and when I have made mistakes, and forgot to order meds on time, they made sure I was covered as quickly as possible!!! My only criticism is .....they used to have the best music all the time! But in the last year or so, it's meh, bring back the old DJ and you get six stars! Seriously, though....these folks are so great! I really can't recommend them enough read more

My name is Barry and I am a delivery driver for our Shorewood location. As an individual who has had numerous surgeries and various maladies I am far to familiar with many pharmacies and the issues that occur while trying to get prescriptions filled. In my tenure at North Shore I have had occasion to deal with many of our patients on a daily basis and I am very proud to say that the team at North Shore goes above and beyond to provide exceptional service and care to our patients. If you are tired of waiting forever standing in line like you will at Walgreens and many of the other chain stores, do yourself a favor and move your medical supplies needs to a small family owned business who values you as a client and genuinely cares about your well being. read more

When this place was called "Thompson's Serv-U Pharmacy", I really liked the place. Now that it is under new ownership and has become "North Shore Pharmacy", it is even better! The friendly, competent staff recognizes me on sight every time I visit, and they always go out of their way to get me what I need. It is so different from the "big box" pharmacies where you are ALWAYS a stranger even if you have been going there for years. North Shore Pharmacy is a neighborhood gem. I like it so much, I am happy to make the 10-mile drive from the West Side each time I need a prescription filled. Their vaccination web site works great. The nurse who administers the shots is very accommodating to us seniors, no matter how many questions we ask. read more

While I was a customer of this store before ownership changed, I have been thrilled with the changes made, both in store design and services, since then. They carry a reasonable selection of health-related items that I might want, they always offer prescription counseling, they added computer access to make ordering and following prescriptions easier, and they added vaccine administration (YAY!) and COVID testing. And if I feel that a cold bottle of wine or beer might improve my mental health in the near term, they have that available, too. (I have definitely taken advantage of that at times.) The staff have always treated me with patience and friendliness, even if it took a while to help. Thank you, North Shore! read more

Outstanding service compared to The CVS's and Walgreen's of the world.. I love to support this local independent pharmacy! North Shore Pharmacy ROCKS! You can schedule vaccines on line, order medication refills on line if you need to and know when you arrive they are ready and set for you. The difference is their employees attitude and their pharmacists guidance who actually take the time to go over a prescription if it's needed. Wouldn't consider another pharmacy. BONUS:They also have a fabulous selection of greeting cards. read more

My son and I got a couple of vaccinations here. Scheduling online was easy. Their set-up for filling out forms on arrival was comfortable, and we were able to get the shots without no waiting (the pharmicist handling them took me before my appointment time because she was ready). The pharmacy overall is easy to navigate. They don't have a gigantic stock of things, but have most of what most people need from a pharmacy. We also have gotten prescriptions filled there for over a year and they've been great every time. read more

I stopped by today for my scheduled flu vaccine and Covid booster. I filled out the paperwork, talked with Rachel the nurse who administered both of my shots, received my documentation, and was out of there in 10 minutes. What a great experience to be attended to almost immediately, and so professionally by nurse Rachel-what a gem-and receiving ideal care while I was there. Three cheers for North Shore Pharmacy! I need to get my meds switched to there from CVS. read more

I had selected Northshore Pharmacy for my COVID vaccinations and now that it was time for my seasonal flu shot, there was no question as to where i would go for it. This is a great pharmacy that treats each patron with such care, kindness and dignity. I never feel rushed, and they are always on time - no waiting when you have an appointment. I also transferred my ungoing prescription to this pharmacy. read more

We scheduled our Covid Booster Vaccines with you because we heard good things about you on Nextdoor. WE were greeted warmly and quickly. The woman administering the vaccine was professional and friendly. I felt valued and cared for and the vaccine was over before I even felt it! I feel bad I didnt catch her name. She was incredible! We will check if we can receive our Shingles vaccine here. read more

Excellent Customer Service! The individual who gave me my flu shot, covid-19 vaccinations and boosters answered all my questions. I have been going to North Shore Pharmacy for years and I prefer them over the big chain pharmacies. They are very personable, and I always feel welcome. I like the fact that I get a text when my prescriptions are ready. read more

I'be been getting all my vaccines at North Shore Pharmacy for several years. Same nurse each time. She's extremely nice. The Pharmacy is clean and uncluttered. A pleasant experience. In addition, you can schedule your appointment online and be in and out in less than 15 minutes. Highly recommend!! read more

This is the only pharmacy where I choose to receive my Covid vaccines and boosters. The waiting area is large, chairs spaced well to provide distance from other people waiting and it's very clean. Every person who has given me a vaccine here is professional, kind and quick. read more

Jerry, My wife and I both received our Moderna boosters here. I made the appointment on line and arrived at the schedule day and time and we were assisted by the nurse immediately and received our shots and were on our way within (10) minutes, very efficient and painless. read more

My husband and I arrived today for our Covid boosters. After filling out our forms, we only had to wait about 4 minutes. All our questions were answered and we were both done with our shots within a few minutes. This is our favorite place to get our vaccines. read more

Excellent communication! It was so easy to make an appointment for the vaccine. The Friendly reminders were helpful. Last but not least, the person administering the shot couldn't have been nicer. Things were Seamless from start to end, thank you! read more

Excellent, organized, and professional. Rachel was very congenial. We had both the new Covid booster and our flu shot today. We have had top notch service each time that we have been here and we have recommended North Shore to friends. Thanks! read more

Such a welcoming wonderful well-run comfortable home-town pharmacy! You can always find what you want. The pharmacists are more than helpful, they're truly knowledgeable, and to use an over-used word, they are friendly, genuinely friendly. read more

Literally, the best injection ever received! I did not feel the needle going in, the delivery of the booster, nor the removal of the needle, AT ALL. If she had not told me she was done, I would still be expecting the shot. Great job! read more