Hayat pharmacy is completely incompetent & unable to provide my medications in a timely manner along with all other pharmacy responsibilities.
They show up unannounced without scheduling a delivery-afterwards after I contact them, they "agree the communication could have been better".
Both orders I have received have been incorrect, missing medications, incorrect dosages (safety & following RX another responsibility.)
My 3rd order-I was on my LAST day of meds and not a single person reached out to schedule a delivery after they "agreed communication could be better". I REACHED OUT-yet they had an incomplete order AGAIN!
It's been weeks without medications-they have had weeks to figure it out-but are simply incapable. They contact the wrong doctors, state meds need PA's even thought my doctors send the approval number for medications that are already approved for a year.
I would never receive ANY MEDICATIONS if I don't reach out and try to assist with their incompetence. My physician's are appalled by their chaos, inability to put thru simple medications.
They state I must get certain medications at "specialty pharmacies". They are simple eye drops that Walgreens can fill. Then they tell me to use WALGREEN'S specialty pharmacy-assuming that everyones insurance is accepted there.
I have done so much work for them, literally making them a specific LIST to assist them and they still can't get it right.
Beware-they sign your receipts for you so you have no idea what you are receiving...also never have checked for ID although they state it's policy. I can't keep up with their "policies".
EDIT: their response takes no accountability. Your "free delivery service" that you act like is aiding me in some way, is available from all pharmacies.
Your pharmacist Nawal has falsified statements, committed fraud, spread slanderous information and defamatory statements that have appeared NO WHERE in my emails with him.
He refuses to provide me a list of specialty pharmacies, refuses to give me contact information for someone to contact.
This isn't a "delivery" confusion. This is blatant incorrect dosages , failure to send me my medications, and refusal to communicate to schedule deliveries and discuss what medications I am in need of. I have asked in writing 8 times, but Nawal, Tyler, Mara and Kristi all refuse.
I have been without medication since FRIDAY (6 days) due to the negligence and mishandling of my medication. NO CONTACT was made to get my medications to me.
This is an absolute joke. Who exactly would my email me going to with your "help" email? Cuz I've asked for someone in charge and been refused that information. I am already aware and in contact with DSPS. read more