Okay so I finally received my payment today they even added a little extra for the inconvenience!!…read moreI guess the owner was on vacation so things got a little crazy!! I'm not sure who runs the show Austin or Chris but they redeemed themselves I'm very happy I got my payment I will be doing business with them in the future as long as I'm dealing with Austin or Chris. I'm not sure what happened or why things went so chaotic while the owner was away but I am very glad that they are back and were able to sort out this mess! Thank you so much for making this a priority!! I will definitely be doing business with them in the future and posting more reviews about their company hopefully all five stars!! This company does care about their customers! I think Chris was just about as upset as I was when he got back from vacation! But he fixed it promptly I've got my payment I'm very pleased with that and he also paid me extra for the inconvenience so I thought that was great! He was very apologetic and he was able to clear things up quickly. Thank you Chris for fixing that issue!!! You're awesome!!!

This place is terrible. They will scam you out of your money. They promised fast pay but now it's…read morebeen 8 days and still no money. They won't answer the phone or return a call or text. Just keep your supplies don't pay. Do not use this company. They will scam you. There are better options. You've been warned

Even though, I was no able to shop there as a regular consumer, the security guard at the gate was…read moresuper nice and even recommended I word for such a wonderful company.

Direct Supply has everything you need for an assisted living facility including medical equipment,…read morekitchen equipment, and much more. Check out their web-site for more information...

Excellent service Personable…read more To the point Warm and friendly staff Would go there again

I Tried to stay local and support small black owned business. I was wrong..Bad business, the…read morecustomer service was horrible answering the phone with just a hello. Dee's had no follow-up call backs.Proper validation and authorization was provided by insurance representative on a 3way call for equipment needed,yet they made excuses why they couldn't process the order. To make things worst they asked me to pay for the device out of pocket...what?? I declined. Its been 3 weeks. I will not pay one red cent! Never again!!

Very disappointing visit to this store. Sales person unhelpful in fitting my husband with assistive…read moredevice he might need. Would not recommend anyone go there unless they are certain beforehand of what they want and can just buy it---expected an evaluation for what might be needed, any interest at all in fitting him with right device and got nothing.

My shower chair and other DME was delivered within a few days. The gentleman that delivered it was…read morequite nice and very efficient. He installed or set up the equipment quickly. He was neat, and he made very little noise. The whole experience was great.

Was told it will be 4 weeks to get supplies- for cpap cushion and head gear. Who can wait 4 weeks…read morethis is why they have a 1.5 star rating ridiculously slow and not concerned for patient care- they don't really care! Thus why they changed name/ same terrible no caring service different name.

Avoid this place like the plague. 8 months after I returned my supplies they continue to bill me…read more They won't explain why I still owe money. Every time I contact them they lie. Every time I pay they tell me it's the final bill and then they send me another bill. I have been trying to straighten out the last bill with them, have been in constant contact contesting it, and they sent me ANOTHER BILL FOR MORE MONEY. This is a criminal organization.

Horrible service. Need to jump through a million hoops to get oxygen! Oxygen orders faxed 3 times!!…read moreSTAT order sent on Thursday, still waiting on Saturday. They said they didn't get any orders or faxes! After hours operator rude and doesn't pass messages on. The WORST company to deal with. Finally, ER doctor called them on Saturday and talked to them and re-faxed order...AGAIN! Oxygen to be delivered this afternoon. Fingers crossed.

Worse service I have ever experienced from a medical service provider. Shipped wrong replacement…read moreparts. I had questions about equipment and I was bounced around to 4 different people and never got an answer.

They were amazing. On the phone and in person. Great to deal with. Would highly recommend them.read more

Absolutely great service. Great staff. Very supportive environment. Shoes are great... lots of…read morevariety.