This is my first yelp review, and it's an important one. First, Jarrod and Kathy are some of the…read morenicest, most straightforward people you'll ever meet. They are not 'pushy' at all; they are knowledgeable, and truly care about their customers and trying to figure out how to make your purchase/experience a positive one. I first went to them in early September 2015 by referral from a friend -- I made my first vape purchase, but held onto it for another 10 days because I wanted to finish the carton I had just purchased and make the commitment to leave cigarettes a real one. I have never attempted to quit in my life, and I always said that I would by this age, then this age, and so on. Ultimately, the only thing I could commit to (to myself) is that when I decided to stop, that would be it. I had my last cigarette on 9/11/15 and I have never gone back. Not even a puff. And I credit some of that to Jerrod and Kathy's helpfulness, encouragement, and customer-centered approach that helped me to find something I liked and was able to stick with. Fast forward 1 year, and just before my anniversary date, I invested in a new mod (one that was much more complicated than my first). Shortly after that day, I began to use the system and was overwhelmed by the increase in complexity/options I didn't understand. But, I played around enough to where I thought it was 'okay.' Then, I tried a particular juice and HATED it so much I had to dump it. After admitting to myself that I may not have a clue what I'm doing, I decided I had to go back to the store to find out why I wasn't liking the experience at all. As a result, I made it to the store a little before 'closing' on a Saturday night. Except that they had changed their closing hours and I was over an hour past that. However, since Jerrod was there, he welcomed me in and spent a long time (especially considering they had been closed for over an hour) discussing my issues and options with me. It is truly rare to find people like Kathy and Jerrod, who wholeheartedly care about their customers and their business. With the new regulations, I really worry about places like this one losing out, and eventually folding all together. You just don't get service or an experience like this in the places that can afford to play the game with the Feds. If we lose Hugh G Vapes (and others like it), I guarantee utilizing a vape to quit smoking cigarettes will not be nearly as effective. P.S., I drive from the East Side to Mequon to buy every single thing I use for vaping. That's certainly not because Hugh G. is the closest, or most convenient option.

owner is super awesome! this is my go-to spot, i dont do nic but they always have nice options for…read moregardeners such as gummies, rerolls, and flower. Good prices too!!! pet peeve is when i forget this place is closed and have to go spend extra money somewhere else for a product i MIGHT like

Friendly staff make the Experience Fun! The inventory is Amazing!!…read moreI Love the drive thru convince ! I've been going to the store for years.

They have everything you need when it comes to smoking. All of the products are if high quality…read moreand the staff is friendly. They never give me a hard time.

Total Wine has a great selection of items. They carry just about anything you could want…read more They generally have impressive tastings that are really educational if you get the right employee doing them. The pre-order and parking lot pick-up option is a great time saver. This is especially important, because this is the area where Total Wine struggles - there are never, ever enough people working the registers and the lines to check out almost always suck. If they could be a little more mindful of that up front, they'd be a five star store.

Total Wine, we're friends again! Please see my initial…read morereview below. 1-4 positive remarks. No negatives. Of course we went to Total Wine for another wine tasting. Why??? because, well... I love wine and want my husband to love it too! After my last review, I emailed Total Wine as requested by their Yelp page which you'll see. They even called me back, but I missed the call. The voicemail was nice. Let's be honest though,I wasn't about to call them back. They heard my concerns. No need for me repeat said concerns. I mean if they were offering a free class or gift card this would have been me "Yes, I'm returning a call..." LOL! Friends, y'all get it! This time around, my experience was amazing! 1. Stone was knowledgeable and answered several questions. 2. Were there watermarks on the glasses? NOPE! 3. The pours were more sanitary too! Brenden hovered above the glass (no more accidental contact!). 4. The class wasn't overly packed! Likely because it was a weekday. Either way, I'll take it! I know they'll still pack the classes because...let's keep it a buck they're a business. I'll lean towards weekday classes or come as a party of four. I love when companies actually listen and make changes. That type of action Makes me feel all smiley and stuff! Wait, friends....maybe that's just the wine. Total Wine, we'll be back for more sniffs, swirls, sips, and knowledgeable instructorsp! Thank you!!

Stopped in to check out their selections of pipes and what not. The store itself is very nice and…read moreorganized. Jerry, the owner was super friendly and informative. I will definitely be coming back for all my smoking needs and will let my friends know as well!

From the owner: Bringing fox Lake quality glass, pipes, Kratom & Moreread more

My experiences at Smokes on the Main have been great. The shop is welcoming, has plenty of parking,…read moreand offers a large selection of cigars, tobacco products, pipes, cigarettes, and other smoking essentials. The convenient drive-thru is a nice bonus as well. Mike has helped me during both visits and has been friendly, knowledgeable, and informative, making each visit seamless. My go-to purchase is their cigar sampler pack since it offers a great variety to choose from. I also appreciate their rewards program; after spending $100, you receive $10 toward a future purchase. The cigar lounge in the back is a great place to sit back and enjoy a smoke, and they offer non-alcoholic beverages such as water while you relax. I'll definitely be back.

Found what I was looking for. They still have punch cards…read more They were friendly and helpful.

Geneva Liquors may be small and a bit crowded, but it's packed with charm, personality, and a…read moresurprisingly wide selection. The owner is a standout--incredibly friendly, interesting to talk to, and he brings a personal touch that's rare to find these days. He remembers his regular customers and has fascinating stories from his time living in Asia. It's the kind of place where you feel like more than just another transaction. The store offers a large variety of liquors and beers, with something for just about every taste. There's also a fair selection of non-alcoholic beers--a thoughtful inclusion we really appreciate, though we'd love to see even more variety in that category as demand continues to grow. The wine selection isn't exotic, but it's clearly curated with the local customer in mind. You'll find quality bottles at fair prices--perfect for everyday sipping or easy gifting. Geneva Liquors is a great example of what a neighborhood liquor store should be: clean, welcoming, well-stocked, and run by someone who truly cares about the community. We're glad to support it--and we'll definitely be back.

Really nice owners and this place is PACKED with anything you need! Beer, wine, spirits, seltzers…read moreand one variety pack of JuneShine Hard Kombucha. I live in San Diego where JuneShine is based and have a hard time finding it outside of California, I was so excited to find it here - hopefully if it becomes a top seller it will make its way to the cooler as right now it's on the reg shelf. I'll be back soon on my next visit!

Service is always great. If he doesn't have what I want, he either has a suitable replacement or is…read morehappy to order what I need. Always pleasant and friendly.

Owner is always very nice and helpful. Prices are also very affordable and has everything you may…read morebe looking for!

Very well-selected staff! They are friendly, resourceful and knowledgeable! They are all…read moreproblem-solvers!

defective AirPods Pro (3rd generation) I received as an express replacement from Apple, and the…read morebayshore Apple store refusal to replace them despite confirming the defect in-store. The replacement AirPods have a hardware defect: they enter a continuous pairing loop that drains the case battery even when not in use. On 7/27/2026, I drove ~50 miles each way to the Apple Store at Bayshore, 5715 N Centerpark Way, Glendale, WI 53217, in heavy construction traffic. I then spent nearly 2 hours in-store while technicians ran diagnostics. During the visit, I was first told the AirPods would be replaced, then later told no replacement would be provided, even with manager approval. I was told my only options were to keep the defective product or send it to a repair depot with up to a 2‑week turnaround, leaving me without my AirPods. I was also not informed that ear tips should be removed before sending them in, risking loss of accessories. This caused significant wasted time, travel, and inconvenience. Apple confirmed the defect but failed to provide a reasonable immediate resolution.