Like most people here I came to let you know to find another pharmacy. You won't get meds on time and when asked about it you'll get attitude of hung up on. Don't get me wrong there's a couple decent people but for the most part seems like you just hire anyone. I've currently been on hold and they picked up and hung up three times. My next move is going to be just going there. Doubt that will help. read more

The intelligence and skill of the staff is outstanding. The staff are friendly, helpful and exert much effort to assist. The staff creates a pleasant and comfortable experience. read more

If you don't try to use Walgreens for important life sustaining medications, then you'll be okay. This one like all the others is chronically understaffed, but considering that it is reasonably clean and organized. Maybe you remember a time when Walgreens skeleton crew was a clerk at photo, one at cosmetics, two at the front registers and a manager in back who would come out if anyone needed additional help? That didn't include a real pharmacist with a couple of assistants in pharmacy. All of those people could ring you up. Now one person at the register up front also does stocking, clean up, pricing, and no one covers cosmetics or "photo" (and what do they do at photo anyway since no one here knows what film is?). So the locked items in cosmetics like razors and cologne, well they are really just for display. read more

Walgreens - a view of a grocery store aisle - Cosmetics & Beauty Supply Near Me - Wauwatosa, Wisconsin

Date of visit: December 8, 2022 What a surprise: A nice Walgreens! I stopped in here to snag a photo that I had ordered online and while doing a quick perusal of the store, found some stocking stuffers for my employees. There was someone ahead of me at the photo booth and I was quickly helped and even engaged in conversation by the clerk (I didn't think that was a think anymore). I was also greeted on my way in and acknowledged on my way out of the store as well. This location is close to work so I need to remember to hit this one up as it's far and away better than the one near where I live, on Port Washington Road. read more

Place is organized. Just looks weird. Like why is there way more boxes then any store!! You can come here just get use to it.

Theee times back to the pharmacy and they still don't have my rx ready. I have to return a fourth time now--this is their issue, not mine. They also wayyy overcharge on prescription meds. I received a quote for a medication that was nearly $400. I drove to Swan Pharm and they quoted $60. Same for another medication. $60 compared to $15 elsewhere. Honestly, this is ridiculous. Won't return after this. read more

Cruel, abusive front end cashiers. Ageist bigots. Both proceeded to cross talk about me in loud voices in front of the whole store because the one cashier didn't like it when I complained to him. I complained because I had waited in line with one cashier for a long time. He came onto the second register behind me and took the customer behind me. You don't do that. The customer was rude in even taking my place but he never asked me if he could take me first. I said it was bad manners and demanded that I was "just standing there." I was waiting for a cashier! He said as loud as he could to the other cashier something like, "Girl, I ain't got time for this attitude right now because it's too hot and I ain't in the mood!" She laughed and cackled and I told her to stop laughing at me. She started fighting with me right in front of her customer - In front of the whole store. They were both bitching at me at the same time. They were like two bullies on school harassing me and I was just there to buy something from their store! I asked for his supervisor and he puffed out his chest and pointed at himself and said "you are looking at him!" He wasn't the supervisor. Then he added, "I'm the team lead!" I said I want the manager now. The manager never came to the front. God know where he was. Your staff is shouting at your customers and you aren't around? The cashier would not apply the coupon but stood there with his arms crossed whining and calling across the store about how "he couldn't handle this!" I'm a 5'3 62 year-old woman and he was a young 6-foot tall man. It was idiotic. I wanted the total and he pointed at the card reader and then had to apply the coupon, which obviously was too much for him to bear. As I left, the both laughed loudly at me and when I called them out on it again, the female jutted her face at me like she was sticking her tongue out at me. Wow. I called Walgreens customer service and told the story. I was transferred to an HR group that documented the complaint and escalated it. They looked up the cashier's name because it was on their copy of the receipt. This was harassment. It wasn't bad customer service. It was bullying. These two were obviously hateful and whatever bias they had against my age or race, they treated me with degrading behavior. I won't get over this for a long time. I'm not sure who hires nightmarish people like this who believe that the customers who fund their paychecks are open season for schoolyard fights. Walgreens has a problem. Don't go to this store. I've been a Walgreens customer since 1974 but that was the end. I'm pursuing this with corporate Walgreens in Deerfield, IL. Laugh at your customers all you want but it's your job that you will lose - not mine. read more

Update: 12/19/19 in the store, in line waitin to get my rx. Lots of confusion behind the counter. Everything seems to be a struggle for the staff. How can there be that many people working here and the complete absence of reasonable speed checking out?! My rx is ready. I got the txt. I just want to pick it up. read more

Walgreens - Oh hold 25 waiting for the pharmacy and then disconnected. Never got to talk to anyone - Cosmetics & Beauty Supply Near Me - Wauwatosa, Wisconsin

Have been a regular as this Walgreens is in my neighborhood. Yesterday I had to run in for a few items about 9:15pm. Once again the most unfriendly clerks, and a filthy store. As you walk in the store the entrance is always full of cigarette butts- and garbage. While checking out 2 clerks were having an argument in front of customers waiting to check out, about not putting things away-a bit embarrassing. Are these people here to work or to fill space. I 100% love the Pharmacy staff as they are kind, courteous and respectful. As for the store portion- I will travel to Brookfield- Its a shame that being close this will no longer be convenient to me-as I will be going to the Ruby Isle location- clean store and very professional friendly.. staff. Its a shame that being close will no longer be convenient to me- I will be going to the Ruby Isle location- clean store and very professional and friendly... AGAIN THE MANAGEMENT BETTER MAKE CHANGES.. EXTREMELY DISAPPOINTED. read more

Perpetually understaffed pharmacy, plus every other person in line is a heavy weed smoker. Counter help is clueless. Attitude behind counter is "it's not my job." Avoid at all costs. read more

I go this Walgreen's because it's convenient to work. It's certainly not for the high quality service! I'm not sure it's possible to find a helpful employee at this Walgreen's, or one who is smiling for that matter. There seems to be a corporate culture at this location that breeds bad service and unhappiness. Just one example: I called to check on the status of a prescription. I was told the person who answered couldn't help but that he would find someone who could. He never came back to the phone! When I tried to call back, the phone just rang and rang and no one ever picked up! I should say that this review is limited to this particular Walgreen's location. There are other locations where the employees are always friendly and helpful. The employees at this location, however, could use an attitude makeover. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Wauwatosa, Wisconsin

This review is for the young African American female security officer that followed me around the store today during my entire 20 minutes shopping even though there were a plethora of other NON Black patrons - I noticed, and shame on you. I'm a businesswoman in town opening the new hotel across the street from this store and stopped in to get some on the road supplies. Not only was I followed down every aisle, I was also ignored when I finally pleasantly greeted her awkwardly standing behind me in the nail section. I expected this from other people, but really sis? Jessica the cashier was pleasant. read more

Great location but difficult to get in and out during rush hours. They do have most items in stock for weekly ads. Employees could be friendly but unfortunately they are not. I would go out of my way to another Walgreens that have friendlier employees. read more

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I can't believe how slow and inattentive the staff is here. Every experience has been unbelievably worse than the next. Long lines, no one ever seems to be around to work or help customers. Even with an empty store, I often have to wait 20 minutes at the photo counter for help. Very disappointing. read more

Walgreens - Dead inside. No one around. - Cosmetics & Beauty Supply Near Me - Wauwatosa, Wisconsin

Excellent pharmacy staff, knowledgable about how insurance works. They are 24 hours which is very convenient. Accurate estimated wait times as well. The drivethru is a big bonus. read more

Walgreens - Walgreen Highway 100 & Mayfair Road Wauwatosa, Wi - Cosmetics & Beauty Supply Near Me - Wauwatosa, Wisconsin

Well, another visit to walgreens. Was told 15 minutes. At the ten minute mark, I verified if we were still going to be at the 15 minutes. The female clerk doesn't grasp the genuine concept of honesty. Tells me yes, right on track. My family is waiting in the car. Were all hungry. Waiting to go enjoy a dinner together. 25 more minutes pass. Finally ready. Still doesn't grasp honesty. I called her on the lack of accuracy on her 2 estimates of my family's time investment. She bald faced lied and said it wasn't her, its only an estimate, it's not my fault. I told her I can handle an estimate being off, but that its totally crappy to just lie to me about how long it takes....unprofessional dolt. Not to be trusted. Willing to lie...more than once...no matter what. I'm done with that pharmacy. I don't trust their commitment to the profession of pharmaceutical dispensary. At least she didn't say the dog ate her homework. Jeez read more

Picking up another prescription for my Bronchitis. Hopefully I will be 100% soon. Anyway this is my third choice pharmacy. They are always good and fast. Many convenient locations all over. But my insurance require I use theirs. Unless I need it right away. Because all they have is Home Delivery. Kind of useless when it is needed immediately. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Wauwatosa, Wisconsin

If you're looking to be dismissed and treated like a nuisance, I've got your place. I registered today for a required company-required health screening at 3 pm, answering about 20 questions in a form on my iPhone. When I arrived at the Walgreen's, they had no record of my appointment. The next appointment was one hour later, and the pharmacist said curtly said that I would need to re-register by phone. Fine, I'll do that. When I logged on, there were no appointments showing as available today and further, I was locked out of their system. The pharmacist shrugged his shoulders and said that I could go home and see if it would work on another device. It was clear that I was a bother, not even worth him recognizing that this was more than a little frustrating for a customer. Even a kind word of understanding, not even an offer to help me register while I was in their store, would have been appreciated. This pharmacist is doing great work building up this stellar two star store rating. read more

I personally wouldn't recommend the pharmacy here. One of the staff members was quite rude and unpleasant to deal with.

One star for Walgreen's?? What is so wrong with this particular Walgreen's that it deserves one star, you might ask? First of all - trying to get into this location from Hwy 100 is a pain in the ass. You're better off entering off of the North Ave. entryway. I'm always a little leery of coming here at night (and yes, my decision is solely based off of the Wauwatosa Police Report, if you were wondering.) My advice is to park under a street light and make sure lock your doors! Many times I'll stop in because I have a particular coupon, only to find they are out of stock. Shelves are often times messy and often disorganized. The last straw came a few weeks ago. My husband and I stopped here after running a few errands. We did have a few coupons to use. First of all, the cashier seemed to be on something. Every time we go there and see this kid, he just looks high and says weird, off the cuff stuff. He was talking about some odd topic with the customer in front of us, and it took a few minutes until we could finally get to check out! Hello.... if customers are waiting, that should be your first clue to get it moving. Finally - it came time to check out. He told me the coupon I was using for gum wasn't that great of a deal, and I could get a better deal if I bought the packs of gum separately. I declined, because we were in a hurry - but he insisted it was cheaper. (By the way - it wasn't). I got out of line, checked out the gum in the candy aisle (they were sold out of the one I wanted to get anyway). Came back into line, and basically told him it was NOT a better deal. After all the hemming and hawing, he forgot to ring up my coupons. I basically spent double the money I would have normally spent. Normally it wasn't a big deal, but the kid really looked like he was out of it and seemed completely clueless about life. I didn't want to waste any more time there than I had to. Incidentally, this is also the kid I've heard speaking to customers in line about some questionable topics. It makes for an uncomfortable few minutes in line, so we're just going to skip coming here in general. read more

"At the corner of grossly overpriced and misleading." Walgreens pharmacy is ripping people off every day. It's time for a class action lawsuit... especially for the elderly on medicare who can't fight back. EVERYONE: if you can't go elsewhere, ask for lowest available price on your meds. Cash price may be lower than copay. Get GOODRX free app and look up all your meds... ask Walgreens to honor the coupon code. They will and GOODRX shows prices at local competitors. If it's cheaper at Target or CVS or Sam's Club just transfer your prescription. Walgreens wanted to charge me $44 for 30 days of an old, low dose, inexpensive generic drug. I said no way! I now get it, and several other meds at Walmart for $4 or max $10/ month. SHOULDN'T THIS BE AGAINST THE LAW? This isn't about saving $4 per drug per month. It may save you $$$ per month. People are likely walking out of Walgreens without the drugs they need because they cannot afford them, and the staff can't tell them to go somewhere else. This is not only sad, it's immoral. Also, it may take up to 3-4 days and 3-4 trips to the store for Walgreens to get your Rx filled. They will say "we are waiting for the doctor's office...." often times that's not true. The automated phone system is full of glitches and you can be on hold waiting for pharmacy staff for 20 minutes. They say an order will be ready tomorrow - so you drive back and they don't have the drug in stock or haven't filled it yet. Didn't they know it was out of stock when they promised it would be ready? I have complained politely numerous times at the store level, but it just keeps getting worse. Between predatory and misleading pricing, horrible corporate policies, chronic understaffing, and boldly telling untrue excuses to customers, I sure hope the decent, constantly apologetic members of their staff find a more ethical place to work. read more

Very, very slow service. Pretty disappointed. I waiting over one hour for one antibiotic, that was sent to the pharmacy prior to be coming. :( read more

Stopped in today. Christmas Day. Everyone working wished me a good day. They were all in good spirits and I thank them. I pray they were all working on Christmas Day by choice and not required to be there. read more

I am in town for a workshop and needed some stuff. This Walgreens is in a busy intersection, but it has everything I need. If you're not use to driving in the big city, you might want to pass on this one simply because the intersection is a bit chaotic. read more

I love being told to wait 20 min while my prescription gets filled only to be told it's not in stock.

Bit me this Walgreens is pretty good for the location being in a busy area staff do seem to switch quite a bit but still what originally staff is there seems to be try thanks for the service read more

Store is clean. Service is average. The pharmacy counter isnt very friendly and is very slow. Location is convenient..

I have had to wait at the pharmacy for an hour the last two times I visited. They also frequently don't have the number of medications for your prescription. The staff try but they are just too understaffed. Prime way to make mistakes. read more