Usually the employees in the store are nice but the woman manager is just plain nasty and short…read moretempered. I just received an OTC benefit card and asked her to please tell me which items are eligible. I never bought OTC items through insurance before so I didn't know how it works. She said you have to buy them all first! I said to please tell me so I know if I am covered. She said "Only 1 of them is and I won't tell you which one" and she walked away. Who talks that way to a customer? If CVS wants their customers to remain loyal then they have to get rid of this rude intolerant manager. This CVS is in a retirement community and she is not fit to work here.

Always very kind and helpful in the pharmacy and the retail side. Does not have a turnover and…read moreemployees..

The grocery store was nice, the selection was not great. I could not find any loose nuts or dried…read morefruit for trail mix that I can usually find at most grocery stores. The staff were friendly- I was surprised that they closed the meat counter around 6 pm. There were definitely some questionable characters doing their shopping- so much so that my husband refused to leave my side the whole time we were inside. He might have been overly protective- it was cute.

I was able to purchase the last 3 heavy creams on the shelf from the Kroger label. Sorry friends if…read moreyou were looking!! This store always seems to be a mix of crowded & cluttered. Things are mostly easy enough to find. I do have to say, I used the women's restroom when I first entered the store. It is usually overflowing with paper towels in the waste bin & there is inevitably a massive role of paper towels sitting on the counter next to the sink. But, actually going into a stall & finding not just NO toilet paper but the toilet paper dispense duct taped to the wall was not at all what I was expecting. I get it, it's the holidays & staff is short. But come on! A duct taped toilet paper dispense w/o toilet paper & a massive role of paper towels on the counter between the sinks to get wet & touched by everyone? That's a bit much.

Since moving to Sun City we have had nothing but the most amazing service at this Walgreens…read more We used to go to another central Phoenix Walgreens and they were okay but they absolutely can not hold a candle to this one. We mostly go for my Mom's meds and the people are amazing at this Walgreens pharmacy, they always call me right back when I am requesting her refills. They ask if they can refill any of her other meds while I'm on the phone. They contact the doctor immediately if needed for any further refills. They asked me if they can transfer all of her meds to this location for further refills. They always fill it within the hour typically or at least that same day. We are always in and out when we pick it up wether in store or at the drive thru. The employees in the store are this way as well. Always courteous, helpful, above and beyond. This location has embodied the true meaning of customer service and it is so refreshing to interact with a business that is proactive instead of reactive. Thank you Sun City Walgreens - You always make my day!!!!!

When I first started using this particular location to fill my scripts they were prompt and…read moreeverything was smooth. That was probably a year or so ago. Now I have nothing but problems.I have to make several trips just to get ALL the prescriptions prescribed. It looks like it's time to move to another pharmacy. Nothing but problems and delays with this location. If I could give it zero stars,I would. Don't waste your valuable time with this particular location unless you like driving back and forth a lot.

Today is the very first time calling Walgreens that someone picked up after holding for only 2…read moreminutes. I spoke to Summer who is the kindest, caring, professional and friendliest customer service rep I have ever spoke to. I gave her all my information. She quickly responded yes I have that prescription and I'll get it ready for you. I was sooo happy. I thanked her for her quick response. She stated she'd try and get it ready for today but would it be okay for tomorrow? It was 30 mins to closing I said no problem. But she actually did get it ready for today and sent me a notification! This was the best outcome EVER!! Thank you Summer. Only if the others were more like you I wouldn't have switched my prescriptions to CVS!

I went there to pick up my prescription. There were a few people in line but they were helped…read morequickly and courteous.

CVS is selling expired kids medicine. I bought Genexa for…read moremy son to help with his fever and when we opened we noticed it's expired!! 4/2025. It's 10-15-25

Angelina and Erin are above and beyond exceptional customer service they help me find everything I…read moreneeded from Pedialyte to Kids Pepto-Bismol to even the sales on snacks. Lots of parking and easy to find. I would definitely recommend this place to anyone before any other pharmacy and this is my favorite location out of all the ones I've been to, thank you guys for all your hard work

I have been in this store twice recently. The employees were extremely helpful and kind both times…read more Jordyn and Jen are so friendly and both went out of their way to help me. There was a young man working in the evening who was also very helpful, but I did not get his name. Aisles were clean and organized. Definitely will use this location from now on!

Had a vaccine in a room I would not let my dog in ! So dirty ! I cannot believe they take Medicare…read morein this room ! It was gross !

Well stocked. Well lit. As with most stores like this, many items are wildly overpriced. I still…read morethink it was overpriced but I did need chocolate & other things to assist with the incoming migraine. I will still keep visiting this store but it will still be scarce. Those prices though....oooohhh, they are rough

Horrible MANAGEMENT service. I went last night around 8:50pm and used coupons and the coupon that…read morewas scanned brought up an error leaving the cashier to need management approval to clear it. She called him up to the front and it took about 3-4 minutes to get to the front. The cashier herself with crazy eye makeup and jewels on top of it even told him he needed to hurry up as he was taking his time walking up and talking with another employee. Mind you I had 3 other customers behind me that I had told her she can take and I can wait but she proceeded to say no because she wanted to understand the error so they had to wait. Anywho, manager came up and cleared the error and he walked off, seeing that there were customers stacking up which he could've rang up himself since it didn't seem too busy. She then needed him again so she called him again and once again he took his precious time coming up and once he finished assisting her he proceeded to say "now this just pissed me off," and walked away STILL not ringing anyone else up. Transaction was done after that. AS A MANAGER this behavior is unacceptable and rude. Highly UNPROFESSIONAL and employment should be reconsidered. That is not someone you want as the face of Walgreens, for the night.

This place was clean and neat. The man in charge during august 26, 2026 was very accomodating and…read moreonbviously takes his work seriously.

This store is more than just a pharmacy, so shop around for more than your pharmacy needs. Always…read morepleasant and helpful associates, nicely arranged items, and you gotta love the periodic sales table that magically appears at various times of the year when seasonal items are being moved out. I was disappointed they didn't stock the large popcorn tins this holiday season as I always enjoyed picking some up, but they had the best assortment of Santas in town as well as other fun holiday items like Grinch hats and plush Hello Kitties, nutcrackers, and wooden soldiers, and lots more.

I picked up my husbands meds at 130p today 8/12 at drive thru and the young lady who waited on me…read morewas very rude If she don't like her job she should move on

The bathrooms are pretty gross, but they are public bathrooms so that's nice. This Walgreen also…read morehas the best selection of fake nails and you do not have to ask an associate to take off the security tags like you do it other stores. The shelves were stocked. OK there were some missing items, but it wasn't bad. Overall, my experience here wasn't great, It wasn't bad. It was just in the middle.