This is an issue known to management and nothing has been done about it. The new shopping cart…read moreprogram does not recognize when you check out at a self service kiosk, the pharmacy or flower sections. The result is that the cart wheels lock up as you pass the threshold. I watched today as an elderly man with a cane almost fell as a result. I went to seek the MOD who was radioed to inform management a second time in 60 days . After 5 minutes waiting I left. HT corporate legal take note as you are going to injure someone and they are going to litigate against you for 7 figures. No excuses; fix this before you hurt a customer.

I've been using Harris Teeter pharmacy for years. Never any problems and always friendly,…read moreprofessional service.

I was pleasantly surprised and completely satisfied with the compounded products, the prompt and…read morecourteous customer service AND phenomenal HOME DELIVERY shortly after filling or refilling prescriptions. I could not be more pleased and the staff never disappoints. I just wish I had known about this pharmacy and the home delivery before....well I do now and I recommend it to anyone needing pharmacy compounding services especially since many do not offer it. I used to be a pharmacy technician and know that some compounded prescriptions can save you some money and when discussing details I have never felt rushed or encountered any negative responses. Have questions? They will enthusiasticly answer them and the caring shines through.

One word: Phenomenal…read more GPS pharmacy is everything a pharmacy should be and more. They set the "gold standard" for all small-businesses. Extremely helpful, friendly, professional, efficient, with fair transparent pricing. You'll never be placed on hold for more than 1-2 minutes (if that). Erica and Alex always go the extra-mile and go out of their way to help. Medications are delivered to your doorstep same day or next day. Lovely touch with the polite delivery text/pic and practical packaging of meds and my receipt. They were able to order critical injectable medicine, at a fair price, for my dog when no one else would. Dilworth Pharmacy quoted me 3x the amount of GPS. They also compounded another medication for my dog and assured me they'd use the smallest capsule size possible. I'll be reaching out to them for their help consolidating her many medications (GPS compounds tiny medicine chews, combining up to 4 meds in 1 chew, just for pets!) GPS is doing everything right- all small businesses should take a cue. Thank you a million times over to everyone at GPS!

There is never anyone to help around here. Came here on 3 different occasions and had to wait…read moreminimum of 20 minutes before someone helping us.

I come to this location because its more convenient to where I live (located inside of JC Penney at…read moreCarolina Place Mall). However, they are ALWAYS understaffed for the volume of business that they get (two employees on Saturdays, one on Sundays). If one has a question on a product or need assistance with the correct tone selection for your skin, do not come here. I've found myself returning the wrong color selection two and three times for the same product. The reason? When I've I asked for assistance, they've opened up the drawer - shown me the options available at that moment and walked away, a la self-service. They don't have time to help the customer find the right product for your skin or the right color to match my skin. This floors me - as their products are not drug store prices or quality. As a long time Sephora customer, this is not their normal customer service level, its quite the opposite actually. Worst of all, they don't make any excuses for their lack of service.

Started off with a small issue but I got manger Rachel involved and everything was corrected !…read moreThanks so much and keep on keeping on!

I'm very much enjoying using this pharmacy. The prices are great, the staff is helpful and polite…read morewhich is a huge difference compared to my other pharmacies! They answer all my questions kindly. This goes a long way for me and I have been telling everyone about how much I love this place.

Great folks and very knowledgeable! I would come here again the next time I'm in the area.read more

I spend THOUSANDS of dollars at B&BW & this is the first store that I've EVER walked in to and was…read morenot greeted! Went the counter to pick up my order, wasn't greeted! Got my 30 Wallflowers and they were all just thrown in a bag! They are GLASS!!! They should have been WRAPPED like every other B&BW store I've been to around the US! Spoke to the Manager and she's standing there looking STUPID saying "okay, okay"! Then offered to wrap them! HELL NO I'm staying another 10 mins waiting for them to be wrapped when they should have been wrapped to begin with! If the MANAGER doesn't greet you when you walk in who was standing right at the door I guess it makes sense that nothing else will be right!!! B&BW RiverGate get it together!!! Totally unacceptable!!! LISA DAVIS

I love this pharmacy! We always used a chain pharmacy until I shopped around one day for prices and…read morechanged all our prescriptions there immediately. They always have the scrips ready prior to us calling and are a friendly business.

The pharmacist offered to ship my medication to me for just a few dollars since I didn't think I…read morewould make it in for a few days. The price is great too! Thank you!

Reading these comments and I wanted to add mine. I have visited this store twice. I am a white…read morewoman and I have 4 black children, so I'm learning how to help my daughters with their textured hair and learning 'on the job'. Upon walking in the ladies at the counter were polite but short and pointed me to the right direction for hair extensions. After 10 min of getting confused and wandering around I found a clerk in front of me asking what I was looking for, she was polite but direct. I explained exactly what I needed and she went to find it. For the next 30min I asked the clerks all manner of questions about clip-ins, sew-ins, wigs, braid hair, care products and they pointed me to the right isle or came to help me. Their knowledge was spot on. They seemed to warm up some, but they were following me around the store, whether or not they followed me because they didn't trust me or to be helpful, it's of no consequence. I didn't feel it to be threatening or racist. They were helpful but I would say weary. This might be why... Three days later I came back for more things after some research - while I was in the store a group of drunk and high women walked in, they were rabblerousing and very loud, they were so drunk the whole huge store smelled of them long after they left, their interactions were absolutely shocking and they were ridiculous! They then verbally accosted these 2 clerks and stormed out after not finding what they wanted. The driver of their car was drinking and so was everyone else in their car. It was a Tuesday, not even noon yet. I was upset, I think the clerks were a bit shocked too. I asked a lot of questions- my hunch was these women are weary because maybe they have bad customers frequently- unsure. I don't know why this allowed but I felt very bad for them. No idea how they protect themselves, but this isn't a terrible area on South Blvd. Charlotte didn't used to be this way. I don't blame the store staff for following customers, besides the place is huge and full of so much, it is helpful to have them available to show you where items are. To close, this store is vast and they have an extensive amount of hair supplies at fantastic prices! It's a real gem. I saw lots of jewelry and makeup here as well! I cannot wait to go back.

The people who work there are some of the worst people I have ever encountered. I was in the store…read morea few days ago. I asked a question about human hair, they pointed in the direction of the hair and seemed to be afraid to come from behind the counter, they acted annoyed and were rude. it's so frustrating to have these Asian people operating in black communities, they make it clear they do not like you; it's just disgusting. They just want our money. Not all Asians who work in black communities are like that, so I don't want to label them all as anti-black. One thing is for certain I will never go back to that place