I go here once to twice a month to grab a prepaid phone card and also little things here and there. Richard who usually always helps me out in mornings when I go, has the best attitude and is really friendly not to mention very helpful !! I wish there were more people like him working everywhere. He always, no matter what has a great attitude and is super friendly and nice !! It's a pleasure to deal with people such as Richard !! If there's anybody out there from Walgreens management listening, let me tell you that he is a valuable asset to your corporation. I can get my phone card anywhere else closer, like cvs, Ralph's or 7-11, but I continue to go to Walgreens because if there great customer service. Now a days where everybody sells the same thing, you need people like Richard to set you apart and above from the rest of the competition. Thanks Richard always for your great customer service, really appreciate it !! See you next time !! read more

I've only ever come to this location to grab photo prints but you usually have to wait for someone as they always seem to be short staff on the main floor. They never check me out at the photo counter which makes no sense as there is a register, I always have to go in the main line to checkout which is usually an inconvenience as there's always line. (And my total is free so it's not like I have to actually "checkout" they just have to scan it indicating you picked it up). I also recently filled a few prescriptions here for my dad. They told us it would be ready same day so I went back around 3pm to grab them. One was ready to go but the other one was partially filled and they told me I can come back tomorrow to grab the second one. Ok that's fine but why not just call to let me know the issue instead of driving all the way back down here again? Also when it was ready the next day they never called to let you know to pickup your order, I had to call to ask if it was ready. They have our number and email so why is it so hard to let your customers know when their medication is filled?? I will say though besides all the common sense issues, the staff and pharmacist are all really nice. Parking lot is big, drive thru for pharmacy around back. read more

Walgreens - Pharmacy - Cosmetics & Beauty Supply Near Me - Santa Clarita, California

The pharmacy tech would not fill my cats asthma scrip because she could not find the doctors license number that is highlighted in orange under the signature. She had to call the office and still could not figure it out. When I got home my wife pointed it out. An hour spent there for nothing. Left empty handed. That place is abysmal. read more

The only downside of this branch is the lack of stuff in the pharmacy itself..There happen big lines and only 1 person serves..WHY??? ffs

So convenient. The team is super friendly. Ordered photos and they were able to get them ready quickly.

Wish we could give zero stars. Place REEKS of Corporate double speak and has employees from the STEPFORD WIVES. You know the glassy eyed half smile while they refuse to help you? Urgent Care sent us to them to buy a nebulizer to help with bronchitis. 130 bucks. Set it up and it worked. Then 6 hours later it didn't work. Thought we were doing something wrong so we took back to Urgent Care who verified it was broken. So my wife goes into this Walgreens (19266 Soledad Cyn) and gets a very rude and snippy heavy set 20's Hispanic gal who basically said to take a long run off a shirt pier.Refused an exchange and said we'd have to call the manufacturer and deal with them. We didn't buy it from the Manufacturer in China - we bought it FROM THEM. We had the box and all the packing materials.We were not asking for money back just an exchange. So I went on their corporate site on the receipt to tray and get some help and they would not allow me to log on to file a complaint. I'd click on a tab and it wouldn't take me anywhere. AVOID THIS PLACE AT ALL COSTS. read more

No one location can stock every prescription so I can't blame Walgreens for being out of stock on my medicine, but I can blame them for making me travel down there to find out I had only wasted the trip.... Twice! I have an active account on the Walgreens website that lists both a current email address and cell phone number so they could have told me they couldn't fill the prescription before I traveled down there. CVS would have sent me text me about the problem and likely offer another location that did have what I was looking for if I wished to travel some. But what really was upsetting was that this was the second failed trip to the Walgreens on Solidad. I had gone there earlier that day to pick up the prescription and I was told they didn't fill it because they had a problem with my old insurance. OK, that happens but why not looks into the stock at that time? I was told everything would be ready in an hour after I cleared up the insurance issue with the correct info. When I returned that afternoon I was then told it out of stock and nothing could be done for the next five days because of the Labor Day weekend. There was no offer of help to find another Walgreens that had my prescription, just a "Sorry, see you Tuesday". The experiment of Walgreens was a failure. I'm going back to CVS. read more

I've pretty much always been happy with Walgreens pharmacy. They call me and let me know they're friendly and fast. I can't really think of a time that I was really bothered maybe because line is too long but that would probably be the time that I went there like on a Saturday afternoon or something. I think they're great and I used to have Walmart and I prefer Walgreens. read more

This pharmacy is slow. If on a break block off the drive thru area. Very slow to pick up is slow aa well.

Walgreens has excellent selection and services in the store & especially the pharmacy!

Been coming here for a few years. I don't use the pharmacy but I have uswd the photo Dept and the store for over the counter stuff. Employees are always super friendly and helpful. read more

Waited over 20 minutes- 5 minutes for someone to help me in the drive-thru. Then waited another 15 minutes for a prescription that was supposed to be ready. 20 minutes sitting there! The lady didn't even say thank you to me, just sent it through the drawer in silence. How rude! read more

I want to leave a 5-star review specifically for the customer representative, Art. A few weeks ago, I was in a jam to print photos late at night for an appointment early the next morning. I called in to make sure this Walgreens had a photo printer that could print while I was there. I made it there about a 15 minutes before closing, logged into their photo computer and put in my photo order... but upon confirmation of my order, the computers said my prints wouldn't be available until after 9am the next day (after my appointment). Art saw I was concerned. He and the other customer service representative (maybe the manager? Not sure), agreed they would print the photos for me right then and there. I got my photos in time for my early appointment thanks to their help! read more

Horrible, rude customer service from the old middle eastern guy at the photo/western union pick up. Never coming back here again.

Just came to say that the supervisor Mika/Meeka (not sure how to spell her name) is such an Angel. I was sitting at the computer loading photos and could overhear her interactions with customers and her coworkers. She is just so so so kind. Customer service like hers is very rare. Mother's Day is tomorrow so she was very busy printing, however she got my few photos printed for me immediately after I loaded them. I really appreciate her. Give that lady a raise. read more

Terrible. This location is advertised as a FedEX, but don't be fooled because they'll turn you away even if you bring in a FedEX package with a prefilled and paid for label. They made some weird excuse I didn't understand and the person at the counter didn't even smile. They recommended I go to a FedEX location that was on the other side of town with the gas prices the way they are I think that's so inconsiderate. They might as well have told me to drive my package up to Sacramento myself. Don't waste your time with this false advertising "establishment". I'll never bring my packages or buy my deodorant from here again even with the deals and savings they offer. Walgreens, you've lost a loyal customer. read more

FedEx should consider hiring a permanent staff member to their Walgreens location. I felt sorry for the guy having to cover both counters until he was rude to me. All I wanted to do was drop the package. Kept saying they already picked up, which was not my concern, just dropping so I could note for my customer. He acted like he didn't want to be bothered, even told me to go to Walmart. I know I won't be back there, will take my business elsewhere. On second thought consider leaving Walgreens all together. They can't be bothered. read more

Don't even bother with the pharmacy. Unless you have an hour to wait on hold, repeatedly being told they will be with you "in a minute" and then on hold so long it hangs up on you. read more

If you want to pickup your prescription make sure you have plenty of time. Counter lady is taking her time and she is not polite to customer. After a customer leave, she will make faces behind customer back. Waiting to get prescription takes forever. Even you are in Express Pickup line you still wait for a pharmacy tech. read more

First off, this location is no longer open 24 hours so don't be fooled by the old advertising. This review is for the pharmacy only. This pharmacy has the worst customer service ever. The automated phone system never works, so I always end up getting transferred to a human. These humans immediately pick up the phone and then put you right back on hold. Half the time, I'm holding so long that I eventually just get hung up on and then I have to go through the entire process all over again. Pharmacists are never friendly here. I get it. I work in public service too. People can be very difficult to deal with when they're sick or needing medication. But you went into this field knowing what you're selling and who you're assisting. So do better, Walgreens! I'm moving pharmacies to Target since the only reason why I came here was for the 24 hours advantage. Now this place has no more reason to make me come back. read more

Rude employee. I came here because it was the only store still open at almost midnight, and the employee - elderly woman with brown curly hair was RUDE and approached me stating " we close in ten minutes" with a total attitude. I said, "yes I know". Then she cut me off as I tried to go down an aisle. I've worked in customer service for many years, if you don't like working late - FIND ANOTHER JOB LADY. read more

Incompetent! (I'm sorry I deleted your pain medication. It's after hours, can you please call the doctor and have it re-entered.)

Just called here and recording says location temporarily closed, press 1 for more information. When you press 1, an operator answers and the only information she has is that its temporarily closed.. for an unknown reason and she was unable to tell me whether the location will re-open. Very puzzling... I was at the pharmacy yesterday and was told my medication was ordered and would be in today!! Customerless service at its best!! read more

I just printed a lot of pics off my I phone and Chanella helped me. (I try to do it periodically to keep my albums up). She was great and I appreciated it so much as I am not a technical person. This Walgreens has always been very helpful throughout the store, so if you need anything it's the one on Soledad in Canyon Country. read more

I love this Walgreens. They always have in stock something I need. All the staff is very friendly and very helpful. The pharmacy staff is amazing. I especially love all of their seasonal items. They have a lot of fun little things you don't find anywhere else. read more

Clean, open layout, staff is professional, helpful & friendly. Nicely sized store. It's well lit. I found what I needed easily & the staff offered to help & did! Cashier was friendly & hardly had to wait at all. Parking is accessible and large. read more

Pharmacist decided to walk away and be on his phone rather than assist customers waiting in line.

Bad customer service here . I spoke with a rep at this location over a western union was told the limit to receive was $300.00 max . I was told to wait 30 min which I did outside and I was receiving the 300.00 once I waited and came inside to receive my money back a refund they stated they couldn't assist me because after taxes it was $308.00. I'm very upset that the customer service rep at Walgreens couldn't tell me this info and save me gas and 30 min of time waiting outside with my son i the car. Don't come here for your western union . You are warned - Robert Lurence read more

BEWARE curbside pickup is nonexistent. Shopped online with curbside pickup. Parked, texted I was there, waited over 10 mins, called store, was put on hold then disconnected. Went into store, was told they were busy (person responsible for curbside "didn't have her phone with her"). Had to pickup my order myself. I specifically ordered online with curbside service so I wouldn't HAVE to go into the store during this COVID mess. If Walgreens can't provide curbside (or other) service don't advertise it!! Have shopped at this Walgreens for years but no more. Time to move to CVS. read more

I got scammed and they said it's not their problem the manager was very condescending and wasted my time

I stopped to buy some highlighters. I'm not certain but I think my kids hid or ate the ones we had. Just kidding. I quickly found the highlighters and went to the counter. Richard was friendly and he commented on the beautiful day it is. It's really nice have someone who is personable. Especially someone who is dealing with customers. He made me smile and I'm glad I went to Walgreens to get my highlighters. read more

Walgreens - Friendly place to shop - Cosmetics & Beauty Supply Near Me - Santa Clarita, California

I have been going to this location for 4 years. Can I just tell you that the only reason they have kept me coming back for the last 2 is because I've been working so much that I haven't found the time to completely switch all my medications to another pharmacy. This pharmacy has THE WORST customer service, half the time I'm given the wrong prescriptions. Thank God I have great insurance, well, this last prescription I needed filled my doctor wrote it in a way my insurance wouldn't cover it. Most pharmacies call the doctors offices and ask them to fix the problem. Not this one they want you the patient to call the Dr. and try to explain how to send in the prescriptions. I'm not a pharmacist I have no idea how to write or what's needed on a prescription???? However, they expect me to do this every time. Then, when I try to explain to them that I already called my Dr. and explained to him what they wanted he ask me "why did they have you call?" Are you kidding me??? The straw that broke the camels back was they gave me a prescription knowing that it contradicts with another medication I take. I've been taking it for 4 months and haven't been feeling right. So I did my own research and sure enough, it should have never been taken together. Two different Dr. gave me the medication but the pharmacy should have caught it. Anyway, after using Walgreens for over 20 years it's sad that this location is the reason why I'm taking my business elsewhere. All of their employees need to go back to customer service training. They also need to understand that medication is unfortunately how people are able to survive. I suffer from a very rare disease and without my medication my body is literally debilitating. Don't give them your business!!!! I hope this helps! read more

The pharmacy employees are rude and unuseful, do not go here they do not know what they're doing and waste your time. Such bad business

One word , ( Horrible ) that's what I think of this Walgreens Pharmacy!! The store itself is ok. If I go in to buy something from the store they are always helpful and kind. If I go to get prescription it's always drama. My wife and I joke about the fact that we can not drive up and get prescription without wanting to scream!!! They always say the same thing( we are waiting on your doctor approval ) yet when I call or email doctor my doctor says they already approved and the holdup is not on doctor. I have dealt with this for years but no more. We are switching to CVS. I am also going to email Walgreens Corp just to let them know I am not the only customer seeing this. Look at reviews in Yelp. 8-5-2020 and still the worst pharmacy ever run. read more

If you want to pickup your prescription make sure you have plenty of time. Counter lady is taking her time and she is not polite to customer. After a customer leave, she will make faces behind customer back. read more

No longer a 24 hour pharmacy! I had to go down the block to CVS. I prefer Walgreens but apparently they don't think Santa Clarita rates a 24 hour drug store. read more

Why do you never feel a uti coming on during the convenience of day time hours when things are open? Nope, they gotta come on right before bed and you soon find out that while your doctor will call in a prescription, finding a pharmacy open is another challenge. Luckily this is a 24 hour store. Not only were they super nice, they were super fast filling my prescription too. read more

81. dry cough for two days. With these covid days, Thought I shouldn't go into the store until I found out why I was not feeling well. Drove up to window and asked if they would get a thermometer for me. She said sure. Came back with two for me to choose from. Then I said do you have one of those finger meter things to measure oxygen level? Yes we do, let me go get one for you. Couldn't have been nicer or more helpful. Thanks! read more

The pharmacy here is the worst. Don't waist your time or entire day in my case. Came here to get my son vaccinated and they have awful customer services they prefer to leave everyone standing around at the back of the store wondering what the heck is going on! read more

Very helpful staff in the store. Couldnt find a sewing kit at all in the store. Employee at the front counter knew exactly what aisle and took me over to where ot was. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Santa Clarita, California