This is THE WORST run pharmacy in the country. Possibly the entire planet. They constantly lose your prescriptions. They're not ready when you drive 15 miles to get there even though they sent a text saying your prescriptions ARE ready. They NEVER...NOT ONCE have answered the phone in almost 2 years. Walgreens needs to fire everyone who works here and start over with a competent staff that cares. read more

Pharmacy is horrible, everytime I go to pick up medication its a 1 hour thing no lie when it should be 20 mins max! I've tried the inside and the drive thru they always take forever definitely needs more employees there's always on 1 or 2 people in each shift! Definitely looking at more options read more

Very clean and stocked. I found everything I needed. The associate was attentive. The store also had pleasant music.

The cashier was one of the rudest cashiers I've ever came across never said hi never said welcome to Walgreens. She rang up my items. Never asked if I had a card on file or a phone number on file. I asked if I could put my phone number in. She said yes pushed on the keyboard a couple times I put my phone number in. She never asked if I wanted to use my rewards. The price on the item actually came down a couple bucks to help me out after everything was said and done. We waited for the receipt. She goes receipt is electronic then turns around and walks away. She seemed to be more worried about her cell phone than what else was going on in the store. read more

If I could give them zero stars I would. This is the worst pharmacy I have ever had to deal with. They don't answer the phone, they close their drive through, and force disabled persons to come inside to get their prescriptions. Then the line to wait is 20 people long. I left after seeing the wait. Then I used their app to get my prescriptions delivered. It said next day service, but that was two days ago. When I called for status they said they were having problems and couldn't tell me when they'd be delivered. On top of all this, they already charged my credit card. They have the worst possible customer service and don't even care. Run, don't walk away from this Walgreens. read more

The pharmacy could improve. They can start by not hiring drug addicts in the pharmacy who steal all the narcotics that come in to the store... I've been using this pharmacy for almost 10 years now. Over the years, I've had SOO many problems with this pharmacy. Today was the last straw... the most incompetent, uncaring bunch of medical workers I have EVER encountered. I come here out of convenience but I will now be driving out of my way to go ANYWHERE ELSE. This is like a joke pharmacy. If they don't have your medicine, ESPECIALLY IF ITS A NARCOTIC, they won't even call to tell you they dont have it. They just don't fill it, and when u go to pick it up they just tell u the ones that are ready, not the ones they didn't fill because they were "OUT OF STOCK". Try to call the pharmacy to ask about the problem, LONGEST WAIT EEEEEEEVVVVEEEEERRRR !!!! And 50% of the time after waiting on hold for FORRRREEEVERRRRR they finally pick up ONLY TO HANG UP IN YOUR FACE!!!! ABSOLUTELY UNEXCEPTABLE BEHAVIOR. Management won't do anything. Hiring new people doesn't work. This location needs to close permanently. It's in a bad location surrounded by transients , so they assume everyone is a drug seeker. I've been here to get medication after root canals my husband's back surgery. Whenever a narcotic is involved, there is an issue. They are always out of stock, but on your Walgreens app it will show that the prescription was filled. When you go to pick up the prescription, they tell you that they are out of stock and that they cannot transfer the prescription because it's a narcotic. Then they will tell you that they messaged the doctor, but never will. Your prescription ultimately disappears. WHERE ARE ALL THE NARCOTICS GOING!?! This has happened twice in one month! I can't believe they are getting away with this. I will be contacting the Better Business Bureau. DO NOT GO TO WALGREENS PHARMACY ON 4041 N. SIERRA WAY! You will be sorry you did. Save your time and fill anywhere else read more

Worst customer service I ever had. I asked for help on cosmetics to one of the girl. She totally ignored me. walk away Pass by me with out saying anything. read more

Pharmacy seems to be super rude for no reason. I've been trying to get my cat's prescription filled, every time I call them I am placed on hold, they answer then they put the music back on. Time and time again. Don't come here for prescriptions. read more

Alma was condescending, sarcastic, unprofessional, and unhelpful. I'm a new customer from Rite Aid. I was treated like absolute garbage. I was at CVS and switched to Walgreens because it was closer to my house. I've gone back to CVS and I won't even buy a pack of gum at Walgreens. Not to mention the fact that the parking lot is filthy and the store is unkept. read more

Did Walgreen's delivery service due to me having recent knee surgery. The driver never showed and thank God for the Walgreen's employee named Samantha who went out of her way to make the delivery after she closed the store. These 5 stars are for Samantha, not Walgreens. Thank you Samantha, you represented the company well. read more

Came to see what Walgreens had for St Patrick's day and Easter. There was one whole side of shelves empty. There was only a few items up for Easter. Maybe I'll come back again later to see what they have. read more

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I'm flabbergasted!!! No matter how much you buy in this store, you will pay .10 per bag!!! At first, I thought that it was a store thing but, turns out.... it's a California thing!!! How on earth do you go green when there's vehicles that take gas, pollution and trash all over? I'll never understand this! California should get rid of all gas stations, and add plug- in pumps! Give me a break!!! Oh then...everywhere you look... all of the healthy restaurants and gyms on every corner.... yeah, ok!!! Smdh Anyway, I stopped here to grab graduation cards and small gifts! Of course, I carried it out in my hand as at first, I thought it was a store clerk joke to charge for their bags ... it was the principle for me at the time but now that, I noticed it was a Cali thing, I woulda scraped up the 10 pennies Let's not even discuss the $4.59 per gallon gas prices!!! Jeeshe I'll just stay in Arizona and drive to the beach when I wanna get away... however if you Californians keep moving to Arizona... we're next with charging for bags and paying $5 per gallon for gas I wouldn't blame ya for moving though So gimmicky and pathetic! It's a wonder why Californians are relocating to Arizona and Texas The cashier was my 5 star reasoning, she was nice and understood my "oh heavens sake" moment read more

Terrible pharmacy. In an emergency (inhaler). They let you know they do not rush rx period the end.....

Absolutely ridiculous pharmacy... one person tending to the walk up counter the drive up!!!!

This Walgreens is the closest to our home & it's the one that's in our insurance network so we have to use them. Unfortunately they have the worst customer service personnel in the pharmacy. Their not helpful at all & when you call in your on hold for over 20 minutes & then the call gets disconnected. I had to call back 3 times before someone finally picked up my call. read more

I'd rather drive out of my way to another pharmacy than come here. Understaffed and so very slow. My Dr called in a prescription this morning, 2:15 and still not filled. Waited in drive thru line forever only for them to tell me to come back. Drove off and got notification it was ready. Wtf. Hire more people or don't take on more than you can handle. So ridiculous! read more

Waited in line 20 minutes at the pharmacy only to be told that I should ask another employee on the floor for a medication I was looking for. Didn't even look it up. Ridiculous. read more

I choose one star but they deserve no stars what so ever at pharmacy dept. I went to pick my prescription today at the drive thru and I arrived at 11:29 am, it took up to 11:45 for the only customer ahead of me to moved, then nobody at the window, wait 3 minutes and pressed the service buttom, someone says I'll be right there, waited 3 more minutes and a girl came to the window asking what do I need, so, told her that she never apologized for the waiting and she started giving me an attitude, making the long story short she let me wait 10 more minutes, she said that I was yelling at her when I was not, this place need to train their pharmacy employes in customer service, she was very rude and of course, like always only one person helping drive thru and lobby and maybe 5 people with the pharmacist, I am taking my business out of this pharmacy, they are rude and make you wait all the time with no apologies, and Walgreens says that they need to help customers or patients fast so they come back, as per myself I will do all that is in my hands to tell my family and friends not to go there. Receipt time 11:56 am read more

Walgreens - All log for the waiting time - Cosmetics & Beauty Supply Near Me - San Bernardino, California

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Watch out for CRISTINA DAVIS!! I'm not sure why she thinks it's ok to talk to customers so rude. She needs some home training because it's obvious she doesn't have any! After being rude the 1st time, I let it slide because maybe she was having a bad day. I go today and she tired it again but this time I had to address it and find out what the issue was? Sad that people walk around thinking it's ok to mistreat others or talk to them disrespectful. She needs a job we're she's not working with the public!! read more

It is conveniently located and always has what I'm looking for. I would recommend getting a security guard, though.

Thee worst customer service in the pharmacy more than once. Just so rude. and I also had the worst customer service with one of the cashiers. Apparently, I was bothering her when I told her I was ready to check out of a completely empty store early one morning. No time for that. Moving on read more

This Walgreens location is the best and my fav. Its my little secret I've been coming here for over a year and it's always well stocked, organized, clean with calm atmosphere, never overcrowded. Today, I met the manager of this Walgreens, his name is Thai and he is the absolute best! Thai is a friendly person but he runs a tight ship. Now I know why I love this location. It's a reflection of his high standards and hard work. Sooo the neighborhood has its "challenges" and the staff at Walgreens deals with everything so graciously. Honestly, it's impressive and needs to be acknowledged and applauded. I know Walgreens is a huge corporation and all but it's also my neighborhood drugstore and it's made up of people and those people seem to really care and do an excellent job and that means something to me. Thanks guys and keep up the great work!! read more

If I can leave a negative star, I would. There is a staff there by the name of CRYSTAL who is just awful. She is rude condescending and just straight out disrespectful. Clearly management is not handling this because of the way she was talking to customers and the attitude that she has towards customers. She very much has an "I own this store attitude". She let me know that my prescription was going to be ready in a half an hour, and here I am two hours later and still haven't had my prescription. Mind you she let me know it was available via phone and when I got there, nothing was ready for me. And when I asked her about it, she said that I wasn't the only person waiting. After some time she called me to let me know that it was finally ready and then told me , "are you gonna come get it or what?" This girl is going to say the wrong thing to the wrong customer. Management needs to fire her and take better care of their customers. read more

Horrible I tried getting prescriptions sent in by my doctor and they statated new law they have certain amount of days to fill any new prescription if your sick basically you loose out really bad also they say they are back logged so be careful if your expectation is to come pick up you won't get good customer service read more

So the day I left the bad feedback, and after being on hold forever a few times for the pharmacy, I called and spoke to the store manager and she got me on the phone with the pharmacy manager, who apologized for the mix up, let me know I could come and they would fill my animals prescriptions. I went back to drop them off today,and the guy at the window was AWESOME!! very different experience from just a few days ago. He checked everything, made profiles for my animals and let me know pricing for each prescription and also informed me of a savings program they offer to help cut the cost down a lot. Once I go to pick up the medication, if everything goes well I will change this to a 5 star review based on today's experience, I just need to get the medication filled before I go that far. read more

One employee knows how to work the register/count money/give change back. Every other employee I have delt with at this store is too stupid to do their job and I have to tell them how to help me. I usually go in to load a PayPal card. -I had an employee count $400 three times: I handed her $500. -Today I handed the employee cash, and in the part where they input the amount I gave them, they kept telling me to swipe my card for payment. Four times I told them I already swiped my card and that it is waiting for them to input the payment type/amount. Four times I had to tell them it is waiting for them. But since this person works 47 jobs and is too tired... blah blah blah... I don't care! You should know how to do your job! -I've also had an employee ask why I always load money on a card, and ask personal questions to make sure I'm not dealing drugs or laundering money. Yes, they learn this in their training, but I do not need to answer... and it's because someone has been using my ssn for years and I cannot open a checking account/credit card because of them. So moving money from a saving to a prepaid card is the only thing I can do. (Now you all know too.) Two stars for the one person who knows what they are doing. read more

This place used to be decent, now the exterior is filthy. The store interior is good, I can tell they try.... The pharmacy is very slow. The pharmacy staff look and sound unhappy,. There can be 4-5 staff members inside the pharmacy, usually only one serving both drive through and inside customers. Will be changing pharmacies with next round of prescriptions. read more

Great staff, but so understaffed? that wait times are horribke/extreme and almost impossible to get a live person on the phone

Pharmacy is the best in San bernardino. The staff is all hard workers and try to accommodate their patients.

This use to be my favorite Walgreens I appreciate the employees but I'm tired of microaggressions against me I don't steal just because I'm non white but thats how I'm treated sometimes its irritating I'm a retired postal worker home owner caregiver of the elderly give blood go to church etc elder WTH read more

Wow. Most disappointed!! Dropped off prescription, & came back 2 hours later in drive through. Told it's not ready and to come inside and wait for 5 minutes. We drive around and got back in line. 8 minutes later it was our turn again. Now we are told the pharmacist cost is on the phone and hasn't reviewed it, so we must come inside. My husband showed his handicap placard and stated nobody was in line behind us. We prefer to wait here in the car and drive around if somebody pulls up. She said that was not allowed and told us to move. We waited. Nobody pulled up behind us. Eventually got meds and left. BTW - when we pulled up, the first car sat there for over 15 mins. read more

Walgreens - Cosmetics & Beauty Supply Near Me - San Bernardino, California

This is a perfect example in my opinion that Walgreens does not care or is indifferent of the neighborhood. After informing manager of the issue, she was totally indifferent. read more

Walgreens - Vendors - Cosmetics & Beauty Supply Near Me - San Bernardino, California

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best walgreens in San Bernardino. i've been coming here to this location over all of the other ones for 2 years. the employees are very kind, and very helpful. Every time i go pick up my prescription, Michael is always up front ready to greet me with the friendliest smile! Nicole is also super great! always helpful, and they recognize their customers which makes me feel appreciated. Rosemary has a bit of attitude, and never willing to step away from what she is currently doing to help me. The other employees go above and beyond. i will always recommend this Walgreens. read more

One of the worst customer service stores I have been to. short version, had to come back because they charged me the wrong price. Came back and waited in line about 10 minutes because of 1 register open. My turn was up and the clerk know how to do it sent me to the photo dept. the assist mgr was standing there doing nothing. Did not understand why the other clerk could not do the refund. The assist mgr said he had not been fully trained. This all started because the assist mgr charged me the wrong price. Worst service of any retail store I have been in. (Short version). The assist mgr did not seem concerned, the mgr was just on the floor working the stock, someone could have opened another register with a long line. read more

This store is Clean as a whistle. But the photo department needs more computers. The ONLY good thing that came out of my visit was EMPLOYEE ANDREW. ANDREW called over to photo most of visit. Each and everytime. He was PROFESSIONAL and Humble. If ANDREW isn't a Supervisor he need be could one RIGHT NOW!!! ANDREW thank you for being so patience every one. 5/4/19 read more

They helped me out with my prescription! They were nice and even explained how I was supposed to take my meds.

Love that they give coupons for formula and even let me use my enfamil coupon along with there's. They never give me trouble or make me wait long to grab the formula. Staff is friendly read more

It appears to me that the pharmacy is filled with incompetent people who have no idea what they're doing. I don't recommend this place.

Walmart shortchanged us a prescription because they didn't have enough in stock, and when it came time to refill, it was the same thing. My daughter has recently been having severe migraines, unsure what brought them on, as she doesn't have a history of them. She'd been in ER three times in a week. It was so important for her to have migraine meds to nip them at the start, and Walmart couldn't fill her prescription. I let the receptionist at Walgreens, Sierra, San Bernardino know the situation. The pharmacist at Walgreens called Walmart just as soon as their pharmacy was open to have the prescription transferred, and they phoned my daughter personally to let her know it was ready just 1/2 an hour later. It makes me very happy to know that the pharmacist at Walgreens is concerned with the well-being of those who need their prescriptions filled. Thank you very much! read more

I was rushing to drop off my prescription at the pharmacy before they closed at 9pm. I knew I was cutting it close but was desperate because I feeling so sick and really needed my meds...I was greeted and I was almost positive the girl was going to tell me I would have to pick it up in the morning but this wonderfully sweet girl told me they were close to closing so not to go far that she would get it for me. I swear I think I saw a halo around her head. Had my prescription done in like 10 minutes.....when it came time to pay I was rung up by a young guy who even didnt get upset when I used an RX coupon and he had to re-ring it up. Thanks walgreens pharmacy you guys saved the day and thanks to you I can finally get some ZZZZZZZZs! read more