Everything I needed in one place Clean store, friendly staff and affordable prices for the value!

This location is clean and organized. Unfortunately the customer service is horrible the cashier who's heavy set with a slick back bun looks like she hates her life. No greeting with an angry face. read more

My go to store for last minute groceries!!! They always have what we need and are very accommodating to our needs!!! The produce is always fresh plentiful! The store in general is very clean and I appreciate the nice staff!!! read more

This store has the most friendliest associates . I enjoy shopping here especially when Danielle is at the register. Love her energy and personality. Great job keep up the good work. Smart&final Highland rocks!!!! read more

I was on the hunt for cheap candy bars, like Hersheys chocolate and Kit Kat and Twix, for prizes in my classroom. A colleague suggested that I shop at Smart & Final. Yelp gave me two locations, one in Fontana and one in Highland. The Highland location was closer. To my surprise, this location had an impressive produce section. Too bad I was searching for candy. The candy section had exactly what I wanted. On the way to checkout, I found a few other items: a mop head, a 12-pack of Gatorade on sale, and a cheap bag of crunchy Cheetos. The location is just off the 210 freeway near the Base Line exit. There is ample parking in the lot. read more

I stopped by this Smart & Final location and was pleasantly surprised by the variety of vegan food available on the store shelves. Prior to entering the store, there was signage on the window stating that fully vaccinated customers can shop in the store without wearing a face mask while unvaccinated customers would need to wear a mask while shopping. As I browsed the aisles, I was happy to see vegan food items in both the refrigerated sections of the store as well as on their general store shelves. I appreciated that there is clear signage noting food for those with special diets through the "Good & Well" signs. I'm glad this store is in my town and plan to shop here for vegan food since it's much closer to me than Whole Foods or Trader Joe's. read more

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This is a Costco dupe !!! I love it all the deals are amazing the fruits are pretty pricey !!!? But all over organic looking fruits and it's always clean love the workers read more

I was there yesterday and there's a young lady, skinny, looks latina like me, she was very rude to a man delivering ice. She didn't say excuse me, she just said in a very rude way "yeah im gonna climb over the ice, are you gonna catch me" ...She looked like she was just clocking in or coming from break. She looked so agry. This is bad customer service. read more

Great selection,the store was fairly clean and the cashier was friendly and speedy 10/10 would recommend.

The Navajo taco was delicious. It's enough for two people. It was huge. I definitely recommend. read more

Smart & Final Extra! - Ground beef and potato Navajo taco. It was so good. I had to eat half before I could stop and take a picture. lol - Grocery Near Me - Highland, California

very unprofessional staff dont wait on hold they will hang up on you. Aggressive tone and very dismissive towards customers if you ever have a problem it's the last of their concerns. more welcoming surrounding markets in the area don't come here read more

Brand new location in highland. Nice big parking lot very spacious. Super clean probably because it's brand spanking new. Nice set-up inside very easy to navigate. Produce is alright but some things are very pricy compared to regular grocery store. Super friendly staff/employee's r helpful. This location is WAY BETTER than the San Bernardino location. read more

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Today is 06/16/24, We came in here for the advertised item which is the 805 beer. We did not see the 805 beer bottles, so we asked the service manager. She did not even turn around to respond, but she rudely responded that she didn't have it since she was so busy. Since we have always had bad customer services from the managers here, we hardly come to Smart&Final. My husband was asking her about where to find the scan on his phone's app. She just told my husband without looking at his phone that he either download the app or step aside for her next customer. There is something wrong with managers here so far. They do need a whole course of how to give a good customer services! read more

I had a excellent experience shopping today because of Ernesto being professional and kind. I truly appreciate you Ernesto.

Visited earlier today. A young man was very helpful finding our "It's It!" ice cream sandwiches. However... It seems that at least 50 - 75 % of your items have NO prices indicated on the shelves. We might have purchased more if we knew the price before checking out. Please check the shelves for prices. - Thank you. read more

Always a pleasant experience at this local Smart & Final. The employees are always friendly (maybe because I am?), and if I need help, the employees are helpful. I rarely buy meet there, simply because most of the cuts are "thin sliced", which my family doesn't care for. There is a large selection of frozen foods, canned goods, dairy, cheese, etc. I have read some of the reviews about rude employees and I am happy to say that has never happened to me. Overall a good shopping experience. read more

Always nice and most of the time has what I need! This place is one of the nicest places I've been too.

I just moved to this area and three out of the six times I've been here an item I bought scanned for a higher amount. When I let them know they get an attitude like I did something wrong. They go to check it and when they see the lower price they don't apologize. Please check because like I said it's happened to me many times. Also their organic food selection could be fresher. read more

Sitting in line for a long time of course the manager (Christiania) whoever she is pulls someone from behind me now I'm really hot . She continues to open other lines for her employees but still not pulling from the longest line which I'm in. Rude ass fuck and if she's the manager who promotes someone like that with no good customer service at all. I feel discriminated against and I will be taking this up with corporate. Camera obviously shows all those other customers being pulled before me when getting in line after me read more

My visit to smart and final was not great. I was getting checked out and the cash register coughs directly into the air without covering his face. His name was Ernesto. Just so you know he was very rude by doing that. read more

The female cashiers need to learn to be courteous and friendly ...The few times, I've been there, they are rude and don't bother to acknowledge you or greet you .... they just ring up your merchandise and look at you "like leave" I've rang your groceries ... they need to train at Stater Bros to learn how to treat people! read more

Well after being chased down by an employee to wear a mask (illegal). I told them I have a medical condition. They had to ask a manager to see if I could shop (really) I already had my groceries. Manager comes I repeat that I have a health condition and that they are asking me to put on a medical device not knowing my medical history. That's discrimination. (That's impersonating a dr. Penal code 5220 if they want to get fined or jail) They said I need to ask my manger. I said I thought u were the manger. They said they were the floor manager. They ask the other manager and they said ok but next time have it delivered. I am polite but frustrated. We have free and equal access to all services and facilities with out discrimination! Unruh civil rights act. California. I'll be at staters, Costco, sams, aldi where I'm not harassed. By the way it's set up like a prison now. Will not go back. read more

03/01/22 Very disappointed of this store I was shopping while seeing an employee trying to clock in at 4pm and 3 managers gang up on her and yell at her to go home and to not clock in all because she was late wow the managers their be harassing the shit outta their employees I work for cal osha and will pursue to investigate this whole store as soon as I here from cal osha in Sacramento California read more

Didn't like small latina?? at register. Felt she had an attitude toward me. I'm Asian male. Her name is Jacqueline. Date Oct.7. No friendliness at all to me. Don't know her attitude to others. Needs some training on how to treat the diversity of customers. read more

Great store, is very clean and well-kept, the staff is very friendly and knowledgeable about merchandise.

Stopped to pick up a few groceries, checking out Maricela checked me out, she's always very friendly and helpful, nice to see that in customer service, doesn't happen much, hope her managers know how food of a job she is doing! read more

Hello Yelpers! This would be my 2nd time using this location for my delivery. I will give this place 5 stars and my mother will give it 5 stars. Placed the order online for my elderly mother. The communication between the staff who packs the order,Shipt, has always been amazing. I truly appreciate the hard work the team puts into packing the order, and reaching out to you thru text of what's available. Its Amazing!!!!! Understanding the whole COVID19 situation and limited quantity on hand, the team at this location still went above and beyond to get items ordered ,even with substitutes. I appreciate you all and Thankful for all you do for the community. I am an essential worker as well, and understand how hard you all work. THANK YOU SO MUCH AND THANK YOU TO ASHLIE AND THE OTHER DELIVERY PERSONAL WHO WORK HARD AND SAFE DURING THIS DIFFICULT TIME. read more

I opt to go here rather than other stores in our area because it's clean, friendly and cost savings is an extra plus. Today I was rather dissatisfied with an answer I got when I asked about an advertised item that was not in stock. Cashier said if it's empty we don't have any, but yet there were at least four employees with pallets and carts stocking the depleted store. I asked can you check to see if there is any in the back and if not can I get a rain check? She said no, we don't do rain checks because we don't know when the item will come in. My flyer DID NOT say "While Supplies Last" so why can't I return and with a rain check and purchase the item that was not readily available for me to purchase? I received a rain check before, that policy makes no sense, why did you change it? read more

Love this store the employees are always friendly and happy to help Tristen helped me find the only snacks my dog likes yesterday and Arlene the cashier is always friendly read more

Clean and a nice store! But the worker Veronica is rude! I asked her a simple yes or no question, since she was in the same aisle as I and she said I'm helping someone else. The next day I returned and she still had a snappy attitude when I asked for assistance near the alcoholic beverages. Her customer service is rude, not only to the customers but I've seen her raise her voice with an employee as well who was working the cashier. read more

The store is beautiful. Shelves are always well stocked and organized, store is clean and staff are very helpful and welcoming. My issue is with checkout. I don't understand why it's so painstakingly slow. read more

Would've gave it a 5 star because it's a nice, decent store but as my mom, grandma and I got to the checkout the cashier (Vee) was not quite friendly nor smiley. She does not have good customer service. read more

This has become my go-to grocery store since it opened in the neighborhood. Produce prices can be a little confusing, but if you look around you will definitely find a bin that suits you, since they typically have several varieties of a particular item. I've found great prices on dairy, including butter, meat (look for the half price stash at the end of the aisle), and frozen foods. The First Street brand is comparable to most name brands at a lower price. Most of the employees are very friendly and helpful, which means a lot. read more

Clean store, lots of inventory and selections, quality merchandise, and plenty of friendly help. Great place for party supplies such as plates, cups, tablecloths, and more. Great place for fresh food for parties and everyday needs. read more

I have been waiting for Smart and Final to Open because I've experienced great sale prices over the years at other locations. I have been in this location twice since they opened last month and most of their prices are higher than our local grocery stores. What is the point in buying in bulk when you can get the same items in lower quantity at the same or lower price? Hopefully they stop trying to charge the excess to pay for the new store location soon. I went in there for green, red, and yellow bell peppers (on top of other things). I didn't even come back with the yellow ones because they were twice the price and old and mushy read more

I shop here quite often BUT the produce at this store is horrifying!!! Every time I come here the tomato's are rotting and have mold on them. Same with the strawberries. The avocados are always mushy. The bananas are either all green or really bruised. The apples always look old and dingy. The cantaloupes are always rotted and caving in. The salad bags never fail to have lots of brown. The halo cuties are always old and mushy with mold all over. I also looked at the meat here and it definitely is not fresh meat. I was looking for some steak and all steaks were brownish and dry looking. Did not buy any because I did not want to get sick. The produce employees always have attitudes as well. One time I was trying to get through an aisle because the produce man had the cart directly in the middle but did not bother to move it so I had to go all the way around to get to an item. I mainly shop here just for basic items such as milk and water because I don't trust other items. I will be adding photos soon of the failure produce. read more

I was looking for a particular candy they sell that my local Redlands Smart Final was out of, so I called them in advance to see if they had the case of candy in stock. I asked the female sales clerk that answered the phone if she or someone there could go check the candy aisle to be sure they had the candy and then if they did, hold a case for me up at her register. She placed me on hold, and when she came back she told me that they did have it! And, that she would keep it up at the register for me while I drove there. I drove from Loma Linda to Highland, about 7-8 miles, went straight up to the register and waited awhile in line for my turn, and when I said I was there to pick up the candy being held for me at the register-she sent someone to the candy aisle! I immediately reminded her that she had said she was holding the candy for me already at the register, that I had driven an inconvenient drive just because I was ensured she had the case of candy in her possession, and the clerk was very casual, not apologetic, nothing. When the other clerk returned to the register empty-handed saying they didn't have the candy, I was irate! Still no apology!! She just stated, "Oh, well I know I've seen the candy here, we carry it." Well that wasn't my question or purpose through all this hassle! I already knew they sold the candy! I wanted to make sure they actually HAD THE CANDY IN THE STORE!! Well, then they get the person in charge at that time (not the actual store manager or even assistant manager) and he takes up another 15 minutes of my time looking over the same shelves I had already looked over thoroughly, plus got distracted and helped another customer and then came back to me just standing there waiting on him, and finally after wasting about a half hour of my time and a gallon of my gas, I left frustrated, angry, and EMPTY-HANDED!!! That will definitely deter me from future purchases at Smart and Final, this store specifically! These employees need to be better trained on customer service!! read more