Yep, I was beyond disappointed we were in the area had to do some shopping and we're quite hungry so we grab something from the deli which we've been known to do. We just grabbed the chicken strips with two sides, and we just went for Mojo potatoes for both of those sides. You could look at the photo and see that the quantity that they gave us of Mojo potatoes was outrageously small for it being our two side sides. I know that these are just premade chicken strips, but for some reason, they were extremely salty and the texture of them was just off. Look, I eat market fried chicken sometimes so believe me I've had my share of salty or not necessarily fantastic fried chicken, but this I didn't even wanna finish one piece. And the employee was definitely in a bad mood, seemingly unhappy to be at work. read more

Albertsons - Yuck!! this is what the chicken strip with two sides of mojo potatoes looked like I can't tell you how bad it tasted - Grocery Near Me - Highland, California

Albertsons in Highland is one of those dependable grocery stops that makes everyday errands feel straightforward. Prices are pretty standard for a big chain, so there are no surprises at checkout, which I appreciate. The staff are consistently friendly and helpful, and I can usually find everything on my list without having to make a second stop somewhere else. It's not flashy, but it's reliable, and sometimes that's exactly what you want from your neighborhood grocery store. read more

Their Deli food is awful, my mom picked up sunday dinner of haubinaro chicken, rosemary chicken, potato salad, macaroni salad and ambrosa salad The Haubinaro chicken was burnt The rosemary chicken was salty The potato salad tasted old The only good things out of the dinner was the the Ambrosa salad. read more

Albertsons - Grocery Near Me - Highland, California

This is an amazing supermarket. They always have good sale prices and free items to chose from on Fridays. Joseph, the store manager is so professional and always polite. He is the main reason why I shop there. I have never encountered a rude staff member. Keep up the good work Joseph! You are doing a fantastic job. Rosalind Jones read more

Cashiers could use some training on improving customer service skills. Deli lady was nice though.

I went in the other day to pick up a quick item and the ladies at the cash register were so sweet and nice to me. They had big smiles. Made me feel so nice. Thank you for being kind to your customers. read more

My family shops at Albertsons near Thanksgiving because one of our family members receives a gift card from their work. It is a bit more expensive than other stores (Stater Bros. and Walmart are cheaper, but the card is for Alberton's or Vons. The shopping experience was fine. It is just that the cashier (heavy set, brown hair, fake nails) seemed a little uppity. We paid with a gift card and some cash, and my sister saw the top number and misread the total. The total was $69.00 and my sis gave her $62. At every other store, the cashier would just put the $62 dollars in the register and say okay, your total is now $7.00. She snootily held up the money and said "This is $62.00. No problem. We paid the remaining total. It wasn't that the cashier corrected her. It was the way she said it. My sis said she was just having a bad day, but I don't know. The guy bagging the groceries seemed to have a lot more patience. read more

Do not come to this store if you are Mexican or Asian they will treat you like you are going to take something omg followed us to the whole store. Then I went to restroom and the toilet seat was covered in shit. After waiting 15 minutes the meat department manager cut in front of me and pissed all over the seat please people do not go here no no 5 thumbs down read more

I usually do not shop at Albertsons I find their food to be expensive and the selection is usually limited however I was very impressed when I stopped by they have a Redbox kiosk in store. Call me old school I still like to rent DVDs and this is one of the few places I can do that. Another cool thing about this place is they sell dry ice which is always fun for summer science projects or if you're just going for a spooky ambiance. Not very many places in Highland that you can get both of these things! read more

This is my neighborhood Albertsons, which is the closest to me and today I had a very bad experience before arriving. I tried calling the store to put in a chicken order in advance for pick up through the deli department. No one answered. I called a couple more times and no one answered, so I proceeded to walk into the store and asked The Delivassociate if I can order a fried chicken I asked for 32 and I knew coming in that it was gonna be over 25 minute wait which I was prepared for after placing the order. She approaches me and proceeds to tell me that next time I should try to call in because she's if she's too busy she's gonna say no, but she's gonna do it for me this time I said thank you. I appreciate it and I did try calling, but it's hard to place an order when no one answers the phone. She proceeded to go back-and-forth and tell me that I need to make those calls for these orders And I said thank you again and overall just had a bad experience she had attitude the whole time and kept making comments I just kept my mouth quiet so I wouldn't get my chicken spit on. I wish to have a better experience because I don't appreciate the fact that I was OK with waiting. I was OK with everything and she still had an attitude she works in that department. She should be able to make the chicken if someone else ordered a 50 piece chicken, which is on your menu she would've had to have made it so she should just have a better attitude about things and if she doesn't wanna work in food, then not make food. read more

Always has the ingredients I need. If you need something to be ordered they will do exactly that!!! Example I cook gumbo annually and they always have all of the items I need. read more

Do not call or depend on this bakery!! A few years back, it was our son's 5th birthday. I was new to the area and moved here from LA County. They told me to go West on the 210 instead of East! So! In hope that things have changed, I get another bad experience: This Albertson's is the closest to me. I heard about edible photos you can place on the cake and found that Albertson's do make these. Excited as I was, the employee was already irritated by answering the phone and more bothered by answering my questions. You know, the ones that talk fast and breathe and talk loud, because they're "so busy". She explained that they cannot do any copyright web prints and that they are already booked for tomorrow when I haven't had the chance to let her know when I needed it. She said everything in one breath so I ended up saying thank you and hung up. That was not pleasant at all. When people call and place an order for cakes, people want to celebrate something special. But the attitude at this Albertson's Bakery is definitely the worst. Different employees, different day, and same result: ZERO!!!! Today, I decided to make another attempt. So I called again. What is it this time? They left an employee working by herself who is new and could not answer ANY of my questions! I got put hold then had to call back and got "I'm sorry, call tomorrow ". Seems like things have not gotten better. Poor management, poor customer service, and no luck. Don't get waste your time here...Never again!!!! read more

Great place for all in one shopping because it's located in the Albertsons store. So you can do your grocery shopping and your home shopping all in one shopping experience. Sometimes it a lifesaver to be able to get everything done in one trip than going to several places. It also has a small pharmacy inside as well and it's not very packed at all. Overall a great store if you are looking to save time and they always have great deals. read more

When I visit my daughter and want to make a quick stop I like using this store. It's not overly busy and the workers are friendly. Also the store is well stocked and clean. read more

Prices are bette to than Stater bros, but they always have such a long wait to checkout. Please do better.

Terrible service The attitude of the employees seemed to be entitled and not for the customer Long Wait times And the prices are just too damn expensive For that kind of service I will never go to the store again read more

Cake was delicious however they did not follow the instructions I indicated on the online order. I requested red flowers and borders with the message reading Happy Birthday mom/GG. When I picked up the cake it was pink and only said Happy Birthday Mom. I needed this cake for Easter so I didn't have time to argue about it read more

This is probably the only Albertsons out here in Highland lol. It's convenient because they have all the necessities! When you're craving some chocolate cheesecake, they've got it! I even grabbed some beautiful flowers for Mother's Day here last year! The ladies and employees are super sweet and welcoming here. They're very conversational but also get the job done quick! I never had to wait more than a few minutes to pay for my things! read more

I love the discounts but I been going for the crunch master crackers seasalt and for some reason they just don't stalk up on items that clearly are being sold out. I have spoken to management and to no avail. Please read more

Albertsons - Fruit trays - Grocery Near Me - Highland, California

Purchased 3 items and was charged for 4. I went back in and told a manager and she happily gave me my refund. I told her I don't know how I was charged for asparagus and it wasn't even in my bag that doesn't make sense. She said she didn't know either maybe it was another customers. Then I told her who it was that checked my items out. If it was an accident the guy should have out the "asparagus" in my bag. Be careful, check your receipt before you leave the store. read more

I usually always go to this Albertsons because it's close to my house and everyone's usually very nice . Except this one guy! I usually never go through his line because he's very unprofessional and always talks to his coworkers especially women in a weird or flirty way I've seen it a couple times. Today I had to because the other line that was open was full and he had no customers in his line so I proceeded to get in line. I asked this cashier (his name was Joseph) this tall guy with glasses, if I can get a balloon and he replied in a very snarky way and was very rude. I wasn't sure I was suppose to get it because I know other places get the the ballon for you and I even told him I can go get it and explained and apologized because I was unsure. He looked at me in a dumb way and said "you want me to get it too" and proceeded to laugh at me. He just was very rude and his behavior was unnecessary. I didn't appreciate it especially when there are other customers behind me in line it was embarrassing and mean like be professional dude. Makes me not want shop there anymore. read more

If you order for pickup check your bank account. I got overcharged. This place is a rip off. DO NOT GO HERE!!!!

Katie in the floral department is what the world needs! I hope this finds you well. She did an amazing job taking my phone order. 1doz red roses and 5 sunflowers. I made a special request to have them turned Into a bouquet and she was more than happy to help. I can't wait to see the results when I pick them up today. She was very professional and went above and beyond to make it happen. read more

this store is one of the worst!!! They only let you in one door and it's not the one with carts so you have to walk to the other door that's locked to get a cart then they're having a promotion if you spend $30 you get a Disney toy and if you get a gold one you get a hundred bucks ...I usually enjoy these types of things so I go out of my way to spend $30 and no nothing I got was excluded and it still didn't give me one and all the lady could say is oh I don't know why??? It should have giving you one....oh sorry....better luck next time!!!!! rude whatever happened to customer service??? Stuff like that makes me not want to go there ever again read more

Albertsons - Albertsons grocery store - Grocery Near Me - Highland, California

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I am a everyday customer for the past 7 years , the employees are great (all the older employees that have been here for years) even the newer manager is amazing and I love him always have a great time when I come in .. definitely do not understand the bad reviews and to the people who say skin color has to be the issue it's not!!! I am a brown woman!! Brad is amazing and has always been very respectful and one of my favorite employees read more

They advertise everywhere that they are open till 11 that is not the case. On multiple occasions I have driven over there around 8 or 9 and they have been close with shopping carts blocking the entrance. Even when I called and used the number to get the hours they say they are open till 11. But it is incorrect. read more

So I went for a small cake for my sisters Birthday, I asked the girl if she can pls put Happy Birthday Liz. As she gave it to me she said "I closed it so it won't fall" got home and seen how ugly it looked. Wth! I was so upset that I ended up taking her name off! Thank Albertsons! If you can't do the name for some odd reason just say something. read more

Albertsons - Thank Albertsons! If the name can't be done for some odd reason just say something. - Grocery Near Me - Highland, California

Albertson's Highland is one of the friendliest with everyone treated like family. The produce is always the highest quality and especially the organic. The O Brand organic products throughout the store are far superior to any named brand product in quality. The meat department has the highest quality you can purchase at any market. This Albertson's is a ver unique store with the highest standards of employees and products at reasonable prices. read more

It has been a while since I branched out from my typical grocery haunt. Funny, I have heard really positive reviews about the Albertsons in Highland. There are a couple of ladies that really stand out every time I go in and shop. The First Lady is Yesenia Kirby, always has a smile and is willing help, answer questions and give you what you need. The second one is Angelina Hensley, she is professional, courteous and has a smile going for days. Fernando Nunez is always willing to help, a polite young man. They all make me want to return. read more

great location. love all the fresh baked goods. troy in deli is helpful and friendly. thanks guys.

To the Deli worker this morning around 9 ish your name started with the letter C there was no need for your rude behavior, or shit talking yes I heard you bus at us we asked a simple question if you could please cut a rotisserie chicken if possible. All you had to do is tell us no your not allowed or no we can't that's all. You didn't have to be nasty rude disrespectful, my coworker was trying to calm you down by being nice and thank you and inform you we understood there was NO need for you to roll your eyes and state those bad words under your breath yes I HEARD YOU I even asked your coworker if she could and you to calm down you worked your self up over NOTHING just a simple DELi request we weren't rude we told you it was ok we understood you couldn't BUt The language was unacceptable we NEVEr disrespect you. Maybe we were the wrong color of skin( 2 Hispanic women .). We were kind to you NEver hostile or rude. I will be calling corporate NO one should experience such meanness read more

I shopped in this store today. Normally, it is quite pleasant, but today I caught a cashier named Seth, I think making little barking noises at his lady customers. I was disgusted and I looked him right in the eye to see if I heard what I heard, He looked down and did it again to make his cashier buddy laugh. The woman at his register had her head down the entire time. As she passed me leaving the store, I could see her holding back tears. I am thoroughly disgusted, disappointed and may never shop there again if this is the way Albertsons allows their staff to make customers feel. read more

Worst customer service provided by your meat counter, who made no effort in honoring the advertised specials, so I drove to the Albertsons off of cypress in Redlands and they made my shopping experience so much better I will drive an extra 10 minutes to avoid returning to this store read more

Albertsons I moved to Highland last October from Fontana. I am a faithful shopper; especially on Frenzy Fridays . I love the FF deals don't get me wrong but recently I noticed about the flowers for Friday's advertising...NO flowers. I come about 8:00 a.m. and twice now there isn't any flowers special. The flower department doesn't even put a note out "sorry for the inconvenience". I was in cashier line and a customer turned to me to complain that she came in to get the Friday's flowers and spoke to the flower lady who gave her no response; she was upset. That day I wasn't in need of flowers but I felt bad for the customer. Can management make sure about Friday's Frenzy that they will have the advertise flowers available? And if not, to state "a rain check" is available and given to those who came in specifically for ad flowers. Ok management...hopefully you are reading this and will be reaching out to us customers. Thank you. read more

I stopped in on Monday night. It was late and all of the registers were closed except for one. I was buying razors and since those are locked up, the cashier had to leave the register to get them. One employee saw that there were 4 people in line and went to call the cashier. I told her where she was. Then, what appeared to be the night manager, started paging the cashier to get back to her register. He was enraged. When he was told what was going on, he was still ranting about the cashier. This manager should never be in charge of anything. He was defensive and reactionary without finding out what was happening. My cashier Lisa was perfectly lovely. I give her a solid 5 stars on customer service. The manager, in my opinion, should be retrained on how to act toward his staff. It made myself and others in the line uncomfortable. No one should be treated that way. read more

Horrible service at the meat department didnt even bother to help look for the meat i needed the man just replied idk if its out

This Albertsons has been around for as long as I can remember. I used to come in specifically because they were still considered a Savons pharmacy. I stopped going to their pharmacy because one of the clerks who works there (Caucasian woman with blondish hair) was beyond rude to me every single time I came in. I actually switched pharmacies because of that particular situation so I would give their pharmacy 1 star. I'm giving them 3 however because they have an awesome bakery. Their cakes are actually pretty good if your looking for something last minute and you can't go wrong with the strawberry shortcake! read more

The real kicker for a 5 star rating at a grocery store is SERVICE. The folks here are long term, top notch customer driven employees! If you had to choose here and other local chains, this place is the best in the area. read more

I will never shop at this Albertsons ever!! They would not refund my money because I bought an item at a different store. I had the receipt in hand but they still would not help me! Nice Albertsons in Highland, you suck!! read more

This was my first visit to this store and was both positive and negative first impressions. The store itself is beautiful- well laid out and excellent selection. The problem is that it's very very difficult to actually buy anything. We came in on a Saturday afternoon and they had only 2 checkers with no speed lanes open. We waited 45 min to buy 3 items. I asked the checker casually why you had only 2 open with 20-30 people in line and she shrugged saying "that's how it is here". Looks like wonderful store that is poorly managed so won't be coming back. If they cut back on cashiers where else do they cut back on? Is my food safe? With lots of other competition in the area will go elsewhere. read more