I was a loyal customer of JC Beauty Supply, and it used to be one of my favorite places to shop. It…read morewas convenient and right around the corner, and I regularly purchased braiding hair, nail supplies, makeup, mascaras, lipsticks, scrunchies, hair bands, moisturizers, conditioners, and shampoos. On April 6, 2026, I visited the store looking for chrome gel nail polish. I noticed a product displayed at the front and asked the owner if he had chrome gel. He confirmed that the item I pointed to was chrome. When I attempted to open the bottle to verify, he stopped me and assured me it was correct. Trusting his word, I purchased it for $14.99. I was excited to get home and try it under my UV light for a long-lasting chrome finish. Unfortunately, when I opened the bottle, I discovered it was glitter--not chrome. Glitter polish is widely available anywhere, and it was not what I specifically requested. I immediately called the store, but the owner refused to listen and stated there were no returns because the product had been opened. Ironically, the bottle had no safety seal, making it impossible to verify beforehand. As a result, I was left with a product I did not want and could not use. It's disappointing that a business would lose a loyal, regular customer over $14.99 rather than provide good customer service. A little understanding and accountability would have gone a long way. Shame on you for choosing policy over customer satisfaction.

This has become my go to place to get the supplies I need for my hair. They always have what I need…read morewhen it's time for the braids. Glad it's in the neighborhood and they always have what I need.

This review is LONG overdue but absolutely necessary! Sorry for taking so long, Dr. P!!…read more I got Botox here and I'm obsessed with my results, seriously SO good!! Ive had botox done over the last 10+ years, and this was by far the best experience. Dr. P and her entire staff are amazing. Everyone is so sweet, welcoming, and just makes you feel taken care of from the second you walk in. Dr. P really takes her time to analyze exactly what you need. Nothing feels rushed or overdone. It's personalized and you can tell she genuinely cares about getting you the best results. And the follow-up?? Even better!!! They check in, make sure you love everything, and will do a touch-up if needed to make it perfect. Also, the office is BEAUTIFUL. The aesthetic is so monochromatic, classy, and just feels completely leveled up. You walk in and it instantly feels luxe and elevated. I can't wait to get other services done here! :))) LOVE Dr. P and her squad. I wouldn't go anywhere else! Please never leave Lake Elsinore lol

The staff here is very very sweet, friendly, professional, knowledgeable, communicative and…read morecompassionate! Every single one of them makes you feel so comfortable while you are there ! They will tell you the truth on how to get to your goals in the healthiest way possible. We did a gradual process of my filler to keep the integrity of my lips there. We will continue to add more over time to make sure nothing is overdone too fast and make sure that we are moving in a healthy manner to reach my goals.

Last time I will go in store for purchase. The amount of upselling was exhausting. When someone…read moreenters your building it's easy to tell who is moving fast about their business versus someone who is indecisive and needs help. I was asked repeatedly if wanted to make an addition purchase and after my first response I'd think they would get the hint unfortunately it just went on and on. The emotionality unintelligent clerk tried to sell me a hair mask for dry/ damaged hair which was the icing on the cake, I don't have dry damaged hair nor appreciate the hard sales approach. Terrible experience.

The manager was super nice and helped me and my sister pick out our products according to what we…read morewanted and needed. Everything recommended to us worked very well and we will continue to go back!

I usually shop Ulta online because some past in store experiences have felt a little snobby or…read moreunwelcoming. But I needed something the same day, so I went in - and I'm really glad I did. Leslie was amazing from the moment I walked in. She helped me find exactly what I needed, stayed attentive without being pushy, and even walked me up to the register to check out. She also helped me save 20% with their credit card. She was so kind and genuine, and made the whole experience feel easy and comfortable. Definitely one of the best customer service experiences I've had at Ulta.

ulta beauty? more like ULTA UGLY!…read more i have had several negative experiences at this location. staff always ignores you when you walk in, they never ask you if you need help, and their faces always have RBF/stank face. they look like they don't want to be there or help anyone that comes in through those doors. they look at you like you're not supposed to be there. i tried giving these incompetent staff the benefit of the doubt. maybe it was just the evening shift that's in a bad mood. maybe it's just a hard day, maybe it's only the morning that acts like this...nope. it's every shift that comes in with RBF and an unwillingness to help. and regardless of the day you're having, an employee is always to remain professional. guess not these ones. my friend and i went inside on 4/13/26 around lunch time. not one person greeted us, and when we made eye contact with an associate by the mac area, she looked at us up and down with a stank face. same thing for the girl at the register. she greeted us with an RBF and walked away from my friend and i before i could get any words out. she didn't smile ONCE! as a PLATINUM member at Ulta, i feel upset. these girls need an attitude check lmfao. i've never walked into a worse ulta. attitudes are UGLY!

Clean store in a hidden location tucked away in a corner, quiet. Michelle helped me out a lot and…read morewas very friendly and welcoming. Nice location.

Very nice customer service Liz was very helpful thank you so much for helping me with my rewardsread more

Sonia at Ulta was super nice and helpful when I did my pick up order and was able to help me with a…read moremix up order that I accidentally purchased and fixed it super nice customer service everyone and very positive energy

Most of the workers are very rude. They don't seem interested in helping at all. Honestly very…read moredisappointing, considering they work in customer service i would expect them to be more helpful. They all had attitudes when asking for help.

So if you love makeup who do you choose. Do you choose Sephora or do you choose Ulta? I choose…read moreboth. My local Sephora inside of JCPenny's is pretty cool. The ladies who work in there are always so helpful. They always seem to have the product I'm looking for and the return policy is great. I bought a new primer and after two days realized there was no hope for it. I took it back to Sephora and they gladly exchanged it for something else. Lets not forget to mention their sales for the VIB. They also have a really cool rewards program that allows you to exchange points for trial size items. Sephora is definitely someplace to check out if you're into the beauty scene.

I was in their store about a week ago. I was interested in finding a new foundation. I cannot…read moreforget how nice and helpful the lady named Ruby was to me. There are so many places you go to today, where customer service isn't a thing anymore. The thing was, the lady who works in the makeup department was on break- so ruby decided she can help me out. She worked at ULTA in other department but she knew what she was doing and i trusted her, seeing how gorgeous her makeup looked on her. Overall, Ruby was very patient with me, very kind and generous with my sample foundation (tarte) which i am now in love with. Wish there were more people like her! Thank you Ruby

Awesome customer service! It's great to have a black-owned beauty supply near me. Laurence was very…read morenice, and very knowledgeable about the products that would be best for my needs. I never felt rushed, and he made excellent suggestions. The store is on the smaller side; BUT very well-stocked, clean, and well put together. I will definitely be back, and refer friends and family. The location is slightly hidden, in the breezeway off to the left hand side of Massage Envy.

Just happened to be in the neighborhood and found this little hidden gem! Very nice customer…read moreservice. Very personable and friendly!! The store was very clean and well put together and I felt welcomed and not rushed to just hurry up and bye. I will definitely be back!!

I'm so excited about my purchase! Let me tell you...from start to finish , I had a great experience…read morewith this company. Excellent customer service, matched with an excellent product - win/win situation for me. I chose the fearless and authentic oil scents and love the affirmations that they came with. This brand has a new loyal customer, and I highly recommend you try them out!

First and foremost, I consider myself a fragrance snob...generally have on serge lutens, acqua di…read moreparma, le labo, etc. I was looking for smaller fragrance brands to support, found I'M/Scent all I can say is wow! I did a small purchase of 3 scents from their 'For All' collection, I get so many compliments, somehow people can smell me through their masks. A little goes a long way, I wish nothing but success for this brand, especially seeing that they're based out of a city I grew up in.

I tried to call the today but the number has been disconnected. Please give me a call if you have…read morea new number.

My experience "both" emotionally and professionally, was bar none. From my initial conversation…read morevia telephone with "Dottie" the owner of "Wigs on Wheels," I felt genuinely cared about as a person. She truly took her "time" with me on the phone reassuring me that I had nothing to worry about as I shared my chronic health issues, just one of them being severe Alopecia. Dottie reassured she could and, would help me feel wonderful again as far as my hair loss. I must tell ALL of you!!!, Dottie may have many years experience in this business, however, I truly have never, ever met "ANYONE" so gracious, caring, nor as skilled as her in my life. She made sure my needs were met and that I was completely happy not only to her perfection of standards but more importantly mine! On a particular note: Wigs on Wheels is a shop all of its own merit. It is pleasing to the eye and SPOTLESS! Everyone that works there is pleasant and professional... the accommodations are relaxing and wonderful with BEAUTIFUL and spacious waiting room with lovely comfy couches, individual one-on-one expertise of stylist, and private rooms for each customer individually. I was LUCKY and am so happy to have had DOTTIE herself care for me in every way possible...We had a situation with one of her wig makers facilities, I had to wait a little longer for them to rectify the problem, however, Dottie treated it extremely case sensitive by being honest that someone not as skilled had made my wig and not to her or my specs which she so carefully wrote out in detail even using TWO particular wigs due to my color, and the texture and the insert of the topical inside of the wig to my severe Eczema. When it was not right, I waited a bit and was rewarded above and beyond with my NEWLY wig made for me from scratch the way she had intended originally, by the Shop owner when he got back in town. She forwarded pictures of me to him and a was rewarded a 2nd wig free for a spare and a fun one too! In closing, there are no words but from my lips to God's ears....God Bless you Dottie, you are an amazing business woman but more importantly my "Guardian Angel." Dottie is someonoe very special to me in my life now and always will be...I love her! TRUST me this is the ONLY shop you would EVER want to have Hair replacement wigs from! Rigina Butera