I usually shop Ulta online because some past in store experiences have felt a little snobby or…read moreunwelcoming. But I needed something the same day, so I went in - and I'm really glad I did. Leslie was amazing from the moment I walked in. She helped me find exactly what I needed, stayed attentive without being pushy, and even walked me up to the register to check out. She also helped me save 20% with their credit card. She was so kind and genuine, and made the whole experience feel easy and comfortable. Definitely one of the best customer service experiences I've had at Ulta.

ulta beauty? more like ULTA UGLY!…read more i have had several negative experiences at this location. staff always ignores you when you walk in, they never ask you if you need help, and their faces always have RBF/stank face. they look like they don't want to be there or help anyone that comes in through those doors. they look at you like you're not supposed to be there. i tried giving these incompetent staff the benefit of the doubt. maybe it was just the evening shift that's in a bad mood. maybe it's just a hard day, maybe it's only the morning that acts like this...nope. it's every shift that comes in with RBF and an unwillingness to help. and regardless of the day you're having, an employee is always to remain professional. guess not these ones. my friend and i went inside on 4/13/26 around lunch time. not one person greeted us, and when we made eye contact with an associate by the mac area, she looked at us up and down with a stank face. same thing for the girl at the register. she greeted us with an RBF and walked away from my friend and i before i could get any words out. she didn't smile ONCE! as a PLATINUM member at Ulta, i feel upset. these girls need an attitude check lmfao. i've never walked into a worse ulta. attitudes are UGLY!

So if you love makeup who do you choose. Do you choose Sephora or do you choose Ulta? I choose…read moreboth. My local Sephora inside of JCPenny's is pretty cool. The ladies who work in there are always so helpful. They always seem to have the product I'm looking for and the return policy is great. I bought a new primer and after two days realized there was no hope for it. I took it back to Sephora and they gladly exchanged it for something else. Lets not forget to mention their sales for the VIB. They also have a really cool rewards program that allows you to exchange points for trial size items. Sephora is definitely someplace to check out if you're into the beauty scene.

I was in their store about a week ago. I was interested in finding a new foundation. I cannot…read moreforget how nice and helpful the lady named Ruby was to me. There are so many places you go to today, where customer service isn't a thing anymore. The thing was, the lady who works in the makeup department was on break- so ruby decided she can help me out. She worked at ULTA in other department but she knew what she was doing and i trusted her, seeing how gorgeous her makeup looked on her. Overall, Ruby was very patient with me, very kind and generous with my sample foundation (tarte) which i am now in love with. Wish there were more people like her! Thank you Ruby

Very nice service. Great prices on supplies. I have gone here for years to get my shampoo and…read morehairspray. I have never found better prices.

I came to this store to look at the price of a few products and compare them to what I was…read morecurrently spending. A young lady greeted me when I came in and asked if I was looking for anything particular and I told her why I was there. She nodded and went back behind the register. She did nothing wrong, wish her the best and hope she finds a better job. An Asian man who claimed to be the owner approached me while I was checking the prices and jotting them down in my notes app. I hadn't even been in the store more than 8 minutes. He asks me what I'm looking for, if I'm looking for something special, what do I need. I gave him the same answer I gave the young lady. He starts to raise his voice and repeat his questions. I'm a young black woman and wasn't prepared to be accosted by a man while browsing leave in coniditoner so at this point I'm just scared and confused. I ask him what am I doing wrong, am I not allowed to check the prices? He said I shouldn't need to check the prices and I should just buy something and why am I writing down prices if I'm not looking for something special. I am a low income young adult so I do this price comparison thing everywhere and have never been harassed or shouted at over it. I tell him if he's worried about me stealing he could take my bag to the front of the store but that he needs to stop shouting at me and that I was just comparing prices so I would know what product to buy. He continues to step into my personal space and shake his finger in my face (mind you, I'm a 5'4 115 pound 22 year old, I have not pulled out my phone and started recording, I have not stepped near him, I haven't even used an profanity despite being treated like some criminal) at this point I drop my purse and put my hands up and tell him to step away from me immediately. I'm both on high alert and high defense because I don't know what he will accuse me of if I try to leave. He says if I don't like how he speaks then I can leave. I told him if he wanted to trespass me he needs to call the police, and they can investigate what has incited him to behave this way. He quite literally refuses to call the cops, so he knows he was wrong. I even offered to call the non emergency line, because clearly he isn't so threatened he needs authority but you also think I'm extremely suspicious for looking to see how much money I'll be handing over. He calls some security guard for the complex who is of course going to do nothing which is fine and not entirely her fault. Idk whether it was racial profiling, or agism, or if he's just some freak with a problem. It was honestly so traumatic and jarring I cried about it for an hour.

I have been supporting this black owned business since it opened. I love that there are black women…read morethat work there and for the first time, I needed recommendations. The customer service is lacking so much that I don't think I will go back here. They have a great supply of products, but customer service means everything. I said I was getting shoulder length braids and instead of saying, hey - we have shorter braiding hair for your needs, I was met with - so why do you have such long braiding hair then! I had no idea there was a kids section for shorter lengths. Then I asked for human hair recommendations and was given 2 choices, but no help. No opening the package to feel, no prices, no information on which other people prefer. Unfortunately, today was my last day at that shop.

Well sorry to say wasn't the wonderful place for me anytime you purchase something you should have…read morethe right within 30 days to return it especially if it's not open every store in the world should have the policy where if you buy the wrong thing for the wrong person or you get something you change your mind you have 30 days to return it it didn't have everything that wasn't needed nor were the colors there so I would not recommend this but there are many beauty supplies that I would recommend in Marina valley this is just not one of them. And I really feel people should think about a return policy no exchanges no return is just not okay especially with prices going up so have a good shopping year people if you're going into this place because you can't do either.

5/5 stars - Fantastic experience over two days at The Beauty Medics!…read more I had microneedling with PRP yesterday with Allison and lip filler today with Breanna, and both were outstanding. Allison as always very professional, gentle, and incredibly thorough. She explained every step, made sure I was comfortable with numbing, and the treatment felt manageable even though I was nervous. The PRP addition has my skin already feeling tighter and more radiant (even on day 1), and the redness/tightness is exactly what she prepared me for. She sent me home with excellent aftercare products, the Rescue Smoothing Complex and mask have been lifesavers for calming things down overnight. I felt completely taken care of. Today I returned for lip filler with Breanna. Breanna was kind, precise, and listened closely to my goal: subtle but noticeable plump with natural definition and that sexy perk. She checked my healing skin from the microneedling and confirmed it was safe to proceed. The injections were quick and comfortable, and my lips already look fuller and more balanced, I'm so happy with the natural result! Both Allison and Breanna are skilled, caring, and knowledgeable. The team made back-to-back treatments feel seamless and stress-free. If you're thinking about microneedling/PRP, lip filler, or any combo, this is the place to go. Thank you for the great care and beautiful results, I'm excited to see everything settle! Highly recommend!

I love, love, love them! Once you walk in, you're always greeted with a warm welcome. Dr. B…read more enhances my features naturally leaving me looking and feeling like a new woman! I could go anywhere but I choose to come here each and every time. I do have to say that Dr. B. and the team are wonderful! Try them you won't be disappointed. I'm not!

My sister and I had such a wonderful experience at this Sephora location. Absolutely LOVE this…read morelocation because of the staff. Emily was incredibly helpful--she didn't just stick to one option but really took her time introducing me to new products, which I ended up loving and purchasing. Ashley was the sweetest and refreshingly honest; her product knowledge made it so easy to find the perfect concealer shade (she was super patient) Nahomy was a sweetheart as well--so knowledgeable, patient, and genuinely attentive throughout our time in store and helped us find exactly what we needed. I also want to recognize the store manager (I wish I remembered her name). Even while busy at the register, she noticed us struggling with perfumes and immediately offered to help. Her care felt so genuine and thoughtful. I've visited Sephora locations all over the world, but the consistency of customer service at this store truly stood out. Every single associate my sister and I interacted with was kind, knowledgeable, and sincere. An absolutely admirable team--I'll definitely keep coming back to this store :)

I typically don't visit many Sephora stores due to always ordering online. Whenever I would visit a…read morestore, they never had the makeup I wanted for my shade match. However, this one did and upon entry everyone welcomed me. That's also not common at all the Sephora stores I visited. The staff were nice and were attentive. Whenever I am in this area, I will definitely stop by

I love visiting this place. I and my wife are the regular customers of this place. Professional and…read moreexperienced staff. Every time we go there they always welcome us cheerfully. They listen to us very closely and help us. I like this store because they have good beauty supplies. Whenever my wife get her eyebrows or sometime full face I look for supplies . Owner of the place lady is very nice . She listen your concerns very carefully. Everytime we go there she always take feedback of Service and she always ask for constructive feedback. This is my second review about this place . I love visiting there. I and my wife definitely will co.e back. I recommend this salon for eyebrow threading and beauty products.

Really good place to get u r eyebrow and hair done in good price u all should go check outread more

My favorite brow bar Queen works here! Guys she simply the best! She's the only gal that works here…read moreand make an appt! Great service with a good talk always. She's ocd and makes sure she's all over my eye brows! Laminated brows!!! $80 service last me 30 days and I use the brow lifting kit to keep the shape.

I had been going to my sister for years but she no longer does waxing. I decided to give this place…read morea try. Racheya took great care of me and told me what she was going to do before she did it. I enjoyed my time with her and my brows came out great. I will be back

I've been living in MoVal for about 3 years now and I never even knew this location existed! It's…read morecloser to my house than the Moreno Beach location which I thought was the only one in town for a while. It's overshadowed by Harbor Freight in the shopping center, but I'm glad it exists! There is plenty of parking in the parking lot. The staff were incredibly friendly and helpful. She made suggestions that saved me money since she was more familiar with the sales. I got everything I need except one item on this trip. I'll be back before the end of the week to restock on more colors.

First of all it is sooooo hot in there!! No air conditioning. And lastly they have no change for a…read more$100 bill, said I couldn't purchase because I "would take all their change" for a $40 sale. I would under stand at opening but it was 3 in the afternoon. I guess sales are not important anymore. I will just order my little nail files on Amazon.

My wife went to Macy's Mac counter for help with make up. She was greeted by Erica Uribe with a big…read moresmile and a friendly hello. Erica Uribe was wonderful, helpful, professional, such a delightful personality. Very bubble. She helped pick out the most amazing Mac cosmetics to go with my wife's face colors. Erica Uribe differently knows her Make up. Took her time explaining how to apply make and how it works to enhance your features. Can't thank her enough appreciate you Erica Uribe so much. Xoxoxoxo

I love MAC Cosmetics. Their products and service are great; however, the wait time to get help is…read moreridiculously long! Come here knowing what products you want to buy because, by the time you get help, the staff will ask you what items you want. Knowing the product names and what color/shade(s) you want ahead of time is beneficial. If you're a MAC noob, I would suggest coming in during non-busy hours during the weekdays or mornings to familiarize yourselves with products. Weekends all day and some week nights are just terribly busy here! One of my favorite things at MAC, however, is their recycling program where you bring in 6 empty MAC containers and you get a free lipstick or lip gloss of your choice (doesn't include the Viva Glam line). This location only does the free lipstick incentive with the 6 MAC recyclables. It's the best time to try a new lip shade for free! Overall, staff is great but they are understaffed leaving you waiting for what seems like forever. For the most part, they are moderately-stocked on the more popular items compared to the two MAC locations inside the Tyler Mall (Nordstrom and stand-alone MAC stores). 2.5 stars