This place is great . I came here after cvs and Walgreens were on back order with my medication…read more The pharmacy staff was very professional and helpful.

Jerome drugs is wonderful. Jeff has to be one of the most kindest and helpful pharmacist I have…read moreever had the pleasure to know. They have a large selection of greeting cards and small gifts and at a reasonable price. Highly recommend Jerome drugs.

The "fill-in" pharmacist on 27th & College, the last week in May, 2024, stated, "You spoke over…read moreher, now I am talking over you. I didn't speak over her. She interrupted me, and I finished what I was saying. I asked her to come to the window. She did not. She could have gotten all the requested info from the drive-through window area. She got the info she asked for and then came to the window where she stated, "If you had asked me to come to the window, I would have." I did ask her. She just wanted to argue and give me a hard time all the while she HELD onto my debit card and prescription. Smh. I finally rolled up my window to stop her non-stop instigatative behavior. She got the point, and THEN she sent my card and prescription through the drive-thru window. I changed pharmacies. I admit I was not the model customer. It seemed she wanted to continue arguing because she held onto my card and prescription instead of simply sending it through the drive-through window. Within 2 days, I transfered my prescriptions elsewhere and filed a complaint. She is the heavy set brunette. Steer clear of her. You've been warned. The pharmacist on duty that day backed her up and was foul. If you can't handle a customer service job, leave. If customers don't like the service at Walgreens, don't shop there again. I won't.

No line when I walked in, long line when I found the glue I wanted and that's all I needed. Not…read morereally the Walgreen's fault the line was long and slow, all 5 people ahead of me seemed to be using credit cards through the check out scanner for the first time ever in their lives. What are the odds. Did you know the first point of sales credit card check out scanners were made by Verifone, a Hawaiian company back in 1981? I feel like that's been plenty of time for people to get used to them, but maybe I was just impatient. So I saw someone getting checked out at the photo counter (speaking of vestiges of 1981), she watched me walk up to the counter, finished the sales with the gentleman she was with (was he getting glossy prints from his Kodak Instamatic? Did you know that in 1981 Poloroid sued Kodak for copying their instant film idea? It took Poloroid 5 years in court to win that one), made eye contact...and left the counter! So, I had to return to the long line, which was now one person even longer. This wasn't the fault of the young lady working the counter, she was pretty efficient, patient and improbably cheerful. The store is clean, bright and typically stocked. Unlike CVS, they still sell cancer causing addictive drugs here, which I suppose is a positive if you still smoke but as an ex-smoker this really bothers me.

Right in the middle of Mukwonago, it's a nice spot to stop quickly for water or snacks…read more Unfortunately they didn't have any bubblrs which is so sad. I think every place in Wisconsins should have those. I was glad to find bloom sparkling water as those taste similar so at least I got something. My boyfriend also got water and chapstick. He got burts bees which gas stations don't always have so he was very content.

Let me preface this review by saying: 1. I have 35 years of experience in the pharmaceutical…read moreindustry 2. I have worked in a pharmacy 3. I have family members that are pharmacists PRESCRIPTION SERVICE STORE #07039 Once again, a prescription (possibly two) submitted to this pharmacy was "on backorder". About 50% of the prescriptions I send to this pharmacy can't be filled in a timely manner & require multiple trips store. Today I had 3 scripts, only one was available. These are common meds - not compounded or requiring a special pharmacy. While backorders & drug shortages do occur, this seems to be the norm for this store. It appears some meds aren't stocked at all, while some scripts are outsourced to a third-party company. Where are the pharmacy performance metrics for this store (more than number of scripts filled a month) & the outsourced vendors (wholesalers and contract pharmacies)? Why aren't script metrics and turnaround times being reviewed and the pharmacy stocked accordingly? I currently have two scripts outstanding. In the Walgreen's app, one is designated as "in process" and one as "delayed - reviewing prescription". Initially it was identified as "reviewing prescription for insurance". I had to go to the store to find out it's backordered (AGAIN). Why isn't it designated as such in the app? Responses to text messages by Walgreen's (answer YES or NO) are typically rejected by the system. Wait times for picking up scripts in the store are frequently long (10-15 minutes to just pick up a script). I've frequently gone into the store or to the drive through and left because of the wait time. PHARMACY TECH STAFF I can state without exaggeration the pharm techs at this store are the rudest and laziest ever encountered. One time I asked if they could check the availability of my medication at another Walgreen's store, I was told to do it myself - she wouldn't check their system for me. I went home, called another store, and while the pharmacist didn't have the med at his store, he DID look & told me what stores DID have it & he transferred the script to that store for me. I was able to pick up my med and avoid missing a critical dose. Today, the script submitted 3 days ago was "backordered". I asked the pharm tech if another store had It & she just said NO. When I asked what other dosage forms the store had (so my Dr could submit a different Rx), she said she couldn't tell me that. She insisted none of the Walgreens in the area had this medication & and it was "on shortage". She talked over me, would not let me finish my questions & had a bad attitude. She never did respond to my question about providing me with a partial script until the rest of my medication was received. She would not check the computer for other stores who had the med. What she didn't know is that I KNEW it's no longer on shortage because I monitor the FDA website of drug shortages & know for a fact that they CAN tell me what other milligram capsules they have on hand. Why? Because this happened at this store previously. Again, I called another nearby Walgreen's and yes, they DID have my medication in the dose I needed. SUMMARY The excuse "there is a drug shortage for this medication" is no longer valid in most cases like it was after the pandemic. Stop being lazy - go to the computer and see what other stores may have the med. Tell customers if there is another store with the needed medication so they have an option about waiting to get their med, or to go elsewhere. Send your pharm techs to charm school. Don't hire people who don't have the appropriate people skills and certifications as a pharm tech. Pay attention to the store metrics & stock/outsource accordingly (drug type, scripts submitted, etc). PAY ATTENTION TO CUSTOMER FEEDBACK. These issues appear to be unique to this store and have been voiced multiple times on YELP and elsewhere. I have never had these issues at other Walgreen stores or at CVS. Unfortunately, the nearest CVS is 30 minutes away. Really disgusted with this pharmacy and the pharmacy staff; pharm techs are really unprofessional (IF they really ARE certified pharm techs). If I had treated customers like I was treated today, I would have been fired. Hey Walgreen's - listen to your customer feedback up there in your Lake Forest mansion and do something!

While I've had less than stellar encounters with some of the staff over the past three years,…read morepharmacist Paul C. makes up for it! He is kind, peaceful, and genuinely cares as he checks in with you and offers advice. I've thought this on more than one occasion and thought I'd comment today.

I had to go to the pharmacy there for a couple prescriptions that should've been ready to go…read moreyesterday. It took quite a while but I was new so it was mostly understandable. Then, I was curious to see if I could trade in a $10 bill for a roll of quarters; so I went up to the checkouts and asked. The first one I stood smiling at the lady very rudely stated "this register isn't open". So I went to the second one and asked and she wasn't sure so the rude lady from before shouts from her register "no. We don't sell our change." So instead of anyone saying sorry for the inconvenience or telling me where perhaps I could go, they just start talking to each other. Won't be returning due to very poor customer service.

They sell expired medication (often expired by several months!). I recently purchased three…read moredifferent meds from here and all three were expired. Ridiculous...

Can never speak to an actual human get routed to a very in unhelpful automated phone systemread more

Same run of the mill store for Walgreens that actually clean as a store…read more Cashier could use some re training in politeness Pharmacy could use more help right now due to the COVID-19 vaccination Other than that there's no complaints

This Walgreens used to be the gold standard. The Pharmacy was amazing and customer service all…read morearound was great. Now it's a sh)t hole and the people who work at the pharmacy are always annoyed when you need your medications. It's so sad to see what's happening here.

After getting tired of my Walmart having spotty empty shelf's and a deli half full and on the empty…read moreside with mostly ham and turkey I decided to stop here and check it out. As I walk in I see it's clean and bright through the produce/fresh section and I can see the deli in back and both cases are full. As I walked around I noticed the shelfs were being restocked and all the shelf's full and the fresh meat department looked good. The deli was full of meats and cheeses and I saw something different, I wanted different and they had pastrami but it was turkey pastrami and I got some. I found everything on my list and then some and some items my Walmart was out of on a previous visit. This is one of the better Walmart stores in the greater Milwaukee area and I wish my Walmart was more like this one.

Dear Muskego Walmart: We we're told that you have six scooters for your disabled customers to use,…read morebut only two are currently in service. We waited for 30 minutes and we still weren't able to get a scooter, so I wasn't able to shop, today. This isn't the first time this has happened in the past five weeks. I'm hoping you'll get additional scooters for disabled individuals that really need them. Most people don't realize how incredibly important these mobile devices are for so many people.

This pharmacy is the worst! Pharmacists don't track or…read moredocument the Rx in system correctly. The pharmacy staff don't know what they are doing. And worst of all, they don't have customer service skills at all.

This CVS Pharmacy is so bad that they thrown their hands up and refer you to another non-CVS…read morepharmacy. I gave them my current insurance information in-person and they said they couldn't verify it and that I would have to figure it out with my insurance. I called my insurance and they confirmed that the information that I had was accurate. When I called back, the CVS told me there was nothing that I could do, but I could try a three-way call with my insurance company and them. Why they can't just call my insurance company to figure it out between themselves, they wouldn't say. Instead they just told me they'd release the prescription so that I could have my doctor send it to Walgreens and fill it there, as if there isn't a shortage of this prescription and as if that would happen quickly. What a frustrating waste of time.

This review is specifically for the pharmacy…read more I have NEVER had a positive experience at this Walgreens pharmacy, and I've been here probably 4 times in the last month. Every person I speak to is rude. It takes them forever to fill any and all prescriptions. *update - spoke to a pharmacist tonight who was incredibly helpful and kind. But seriously every other pharmacy tech / cashier is just so unnecessarily rude. We really need to find a new pharmacy.

Stopped in on Thanksgiving for some medicine. The store was clean and well kept. I was in and out…read morequickly. There was a very friendly female cashier which made the experience enjoyable for a convenience store. Very convenient location on the corner near New Berlin and Brookfield. Would return again.