I've gotten kind of spoiled by how great they treat their customers at this pharmacy. Coming from…read moreWalgreens, at one point I was used to being treated like a huge inconvenience, going without prescriptions for a week, or just being told to "call every day" to see if something is ready (no one picks up there). I switched to cvs and everything had been so wonderful. My prescriptions are always ready in time, if there is a delay they let you know, and they will call you back within the hour if you send them a message. Everything here has been so great that the one time I had a minor issue I pulled a Karen, left a one star review,, and called corporate. It was because of a mistake that literally wasn't anyone's fault and I realized fairly quickly that this was a monthly thing for me before. I hung up before I got through to corporate and deleted what I had written. What I'm saying is- CVS Pharmacy treats you so well that you start to expect more than humanly possible. Now that I'm not being a monstrous person who expects the world to revolve around them I'm very appreciative of this place. If your prescription isn't ready yet, you will wait ten minutes maximum. I highly suggest downloading the app though because they will always inform you when things will be ready and it will always be accurate. The staff is kind, eager to help, and knowledge. They also have some of the awesome pharmacy staff from Rite Aid which made me so happy. CVS is farther away than Walgreens but I *happily* go there instead because that small inconvenience saves me from a million large inconveniences. I honestly forgot that I literally dreaded going to pick up my meds each month because of how poorly Walgreens treated customers. Expanding my radius and going to CVS is one of the best decisions I have made as far as customer service/ retail experiences go.

Stopped here for the financial services: You can show a bar code at the register to the…read moredestination, pay cash, and your account is immediately credited. I also like their extended hours: If an after-hours visit to an Urgent Care is needed, the prescription can be faxed here.

When Rite-aid closed and everyone in town flocked to Walgreens, I knew I had to cut ties and…read moreimmediately moved over to Brooks pharmacy. My only regret is not doing it years sooner. The service here is phenomenal - so fast to get your prescriptions filled and everyone is so nice. Parking is easy out front or to the side of the building. I recommend everyone switch to here!

I personally love brooks pharmacy I've been going to them for a couple years now and my mother who…read morehas her two grandchildren we go there all the time to get their medication and never had an issue and they're very nice people maybe other people had bad experiences but we never did and I feel so bad for that nasty of you that guy wrote that was very rude considering they are just doing their job and have to follow insurance policies and the days that certain things get filled it's not in their control also I've never had a problem with Kim from there either she was nothing but nice to me... There's even times that they stayed open for me until I got there to get my medication or my niece's medication no need to have any snappy words because they are very nice people there

Been a customer of this West Seneca Tops since 2009. Pharmacists Heather and Eric and staff are…read moreexcellent with their advice, service and professionalism. Never had a Rx filled incorrectly. Feel like family.

What a terrible customer service experience. To be fair, I've only entered Tops twice to go to the…read more"customer service" desk, but- yikes- what bad experiences. Today the lady at the counter was so extraordinarily rude that I left [something that I never do]. I asked if they offered money orders, and she snarled at me and told me to wait until she was done with the other customer. However, there was no other customer in line... The other time I went, a girl and a guy stood there talking for about five minutes before I was even acknowledged. I was polite both times, and I understand that people have bad days, but.. yikes. I don't want to give Tops less than a "2" because I haven't experienced the rest of the store, but I do know that I'll never go back there.

The best pharmacy in WNY! Family owned and they are such good people! I worked here years ago as…read morea Pharmacy Technician and the family is by far the best business you could possibly ever ask to be apart of. They care about their employees, your family and most importantly, the patients. Your Prescriptions are filled as soon as they come in, unheard of at almost every other pharmacy. There is zero drama for work environment and everyone works as a team. They also offer delivery.

My family gave all our doctors their name. Even when I was living in a place that told me I…read morecouldn't use the. At one of my doctors appointment I gave them Tile Pharmacy' detail. Thinking how I was there as Independent I was going to use that right. With Tile having delivery when the weather was better I could go and pick up my medication and of course do some shopping in their wonderful shop area. I like buying my cards there because most of the time it was only me back there looking for a special card. You never have the special quite time at any other store. I am now 73 years young and the young ladies that work there instead of their dad they are just as pleasant as he. You would not be disappointed especially if you enjoy the personality that they all share.

Always helpful . Personal service . The staff are amazing, always pleasant and welcoming every time…read moreI come in.

I hate having to go to the pharmacy because I hate being sick…read more I had surgery a while back and Walgreens would not accept my insurance and this was next place I thought of since it is so close to home. The service here is outstanding. I was not able to walk very well and Chris actually came outside and sat in the car with me to go over my meds. This was the first time I went there so that really made me feel welcome. I have had to come back a few times since then and the whole staff is friendly and welcoming and will chit chat if you strike up a conversation. I now stop in here just to get stuff like cough drops or aspirin since the prices are decent on OTC side are good as well. If you live in the area I would highly advise switching over to this pharmacy.

I've only been here twice now. I come for the Indoor tanning…read morelotion. Their stuff works good & smells amazing. I had the Coconut one & Mocha Latte lotions. Today, I bought 3 different ones & they were on sale, buy 2 @ $9.99 each,get 1 free. They're not self tanning, they're for Tanning Salons. (Booths,beds,etc...) The employees are fairly nice & the store has a lot of hair care products & idk what else, because I never really looked around. Sorry I can't be of more help. But definitely , instead of buying your $80 bottle of lotion at your Tanning Salon, go to Sally's. Much lower price & works just as good.

I went to Sallys to find a round hairbrush. The minute I walked in someone asked me if I needed…read morehelp. I said no but realized I did after a few minutes. The gentleman working was so helpful and knowledgeable about the hairbrushes and the different types of hair dryers. He was such a nice guy. Everyone in that store was very nice. The girl that checked me out was very sweet also. The customer service was phenomenal. I've been to so many stores where I am ignored and the employees act like you are bothering them. No eye contact at the check-out. The employees at Sally are a true breath of fresh air. I've only been there twice, but I will be returning if I need something else.

Owned by Connor MacLeod of the Clan MacLeod…read more Well they do have slightly higher prices than I would hope for a little neighborhood pharmacy, but what I really love about this place is that they are just that. A little friendly neighborhood family-owned pharmacy. These kinds of places have been largely run out of business by the likes of CVS and Walgreens and Rite Aid. It's really good to see that there are still a few left in business, and for that reason I would always give these guys my business over any of the major chains if possible.

Feel rite. Is our go to place for all vitamins I go there when I have any type of problem I want…read moreheeled holistically. The workers are very helpful. Maria is the manager at the West Seneca and she is very knowledgeable about what will help me

Not a place I could do all my shopping , as the prices are higher and my insurance will only cover…read morevitamins and supplements. But they do have several healthy options for healthier alternatives snack wise .Cashier was helpful and I signed up for a rewards card for additional savings . If they decide to start carrying Barbells protein bars , that would be wonderful.